Westfield Center

60 East Silver Street, Westfield MA, 01085

Resident Review Score
9.6
|
Most Loved
Starting price

$2,000

For this area
$$$
Westfield Center - Gallery Image 1

Westfield Center is a nursing home in Westfield, MA, with 98 certified beds. Westfield Center is a senior care company operated by Genesis HealthCare. In addition to being a nursing home, this facility provides assisted living care and has an independent living option.

Costs at this community start at $2,000 and range up to $9,815 per month. The average price in the community is $5,908, which is more than the average cost of $5,907 for nursing home care in the area. The cost of nursing home care in this area is less than the state average. Depending on other care the resident needs, additional care or services may increase the monthly cost. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.4 hours daily per resident. This time is made up of 1.6 hours with licensed nurses (1.0 by an RN and 0.6 by an LPN) and 1.8 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. See our amenity list below for more information.

There are 11 hospitals within 25 miles of Westfield Center. The two closest hospitals are Noble Hospital, which is 1.1 miles away, and Baystate Medical Center, which is 7.0 miles away.

This nursing home has an overall rating of 4, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has an average health inspection rating of 4. The quality rating for this facility is 4 and the staff rating is 3.

Some of the key amenities available at Westfield Center are:

  • Outdoor Areas
  • Activity Center
  • Housekeeping

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(413) 562-5121

Pricing for Westfield Center

$5,907Avg. Local Starting Price
Westfield Center$2,000

Starting price

  • Within 25 Miles$7,924
  • In Springfield-Holyoke$5,907
  • In MA$7,182

Looking for Medicaid Options?

If you are using Medicaid to pay for senior living, your options are likely different.

Learn More
Resident Review Score
9.6
|
Most Loved
#1 in Westfield, MA
Aggregated reviews in this score
Most Loved18
Loved1
Good0
Average1
Below Average0

Reviews

Residents and their families say:

This community has received numerous positive comments from reviewers, particularly praising its staff for their kindness, professionalism, and high-quality care. Many noted the exceptional treatment of residents and the friendly environment that made their stay comfortable and enjoyable. The staff's efforts to address the challenges posed by Covid-19 were recognized and appreciated, with specific mention of their dedication to keeping the community safe and well-informed. The nursing, rehab, and administrative teams were highlighted for their positive interactions with both residents and their families, contributing to an overall atmosphere of care and support.
However, some reviews did mention concerns related to staffing levels and administrative attentiveness. The issue of being understaffed was cited, as was a sense of being rushed out of the facility before full independence was achieved. These points, while not broadly mentioned across reviews, do highlight areas for potential improvement. Nonetheless, the positive aspects of quality care, excellent facilities, and particularly the commendable food and activity programs, tend to overshadow these concerns. Many reviewers expressed a strong endorsement of this community for anyone in need of its services, with repeated praise for the compassionate and professional demeanor of the staff and the high standard of care provided.

AI generated summary of real reviews

ANNUAL DATA

Westfield Center

Availability

Each community has a certified number of beds that are available.

certified beds

98
117.2

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

4
2.8

Local Avg

health inspection

4
2.7

Local Avg

quality

4
3.3

Local Avg

staff

4
2.6

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

0
-1

Local Avg

infection control citations

2
1.5

Local Avg

fines

1
2.2

Local Avg

amount of fines

$3,250
$66,952

Local Avg

Staff Hours (per resident per day)

licensed staff hours

2
1.5

Local Avg

total nurse hours

3
3.6

Local Avg

weekend nurse hours

3
3.2

Local Avg

weekend rn hours

1
0.4

Local Avg

Staff Turnover (per year)

nursing staff

46
55

Local Avg

registered nurses

29
54.4

Local Avg

administrators who left

0
0.9

Local Avg

Facility Details

  • Legal name

    WESTFIELD CENTER

  • Ownership type

    For profit - Corporation

  • Federal Provider Number

    225380

  • Provider SSA county code

    70

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    April 17, 1990

  • Type of council

    Resident

  • Ownership change in last 12 months

    Yes

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Westfield Center

Outdoor Areas
Activity Center
Housekeeping

Activities & Fitness

Activity Center

Library & Computer Lounge

Accommodations

Air Conditioned

Beautiful Garden(s) / Courtyard(s)

Cable Television

Computer With Internet Access

Outdoor Areas

Phone

Wireless Internet Access

Neighborhood

Conveniently Located

Services

Housekeeping

Hospitals

Noble Hospital

115 West Silver Street

Distance: 1.0 miles

Mercy Medical Center - Providence Behavioral Health Hospital Campus

1233 Main Street

Distance: 6.5 miles

Baystate Medical Center

759 Chestnut Street

Distance: 7.0 miles

Churches

St John's Lutheran Church

60 Broad Street, Westfield

Distance: 0.4 miles

St. Joseph's National Catholic Church

73 Main Street, Westfield

Distance: 0.4 miles

Masjid Al-Falah

66 South Broad Street, Westfield

Distance: 0.4 miles

Resident Review Score
N/A
|
Not Enough Reviews
Governors Center

Preferred Provider

Governors Center

66 Broad Street, Westfield MA, 01085

Starting at

$11,755

For this area
$$$
  • nursing homes
View Community
Resident Review Score
7.7
|
Loved
Westfield Gardens Nursing And Rehab

Preferred Provider

Westfield Gardens Nursing And Rehab

37 Feeding Hills Road, Westfield MA, 01085

Starting at

$2,350

For this area
$$$
  • nursing homes
View Community
Resident Review Score
N/A
|
Not Enough Reviews
Bear Mountain At West Springfield

Preferred Provider

Bear Mountain At West Springfield

42 Prospect Avenue, West Springfield MA, 01089

Starting at

$11,755

For this area
$$$
  • nursing homes
View Community
Call or ChatCall 1 (844) 240-4458