Welcome to The Legacy At Willow Bend, a nursing home community located in Plano, Texas. In addition to nursing home, The Legacy At Willow Bend also offers home care at this location. The cost of the nursing-homes community at The Legacy At Willow Bend starts at a monthly rate of $2,050 to $6,640. There may be some additional services that could increase the cost of care, depending on the services that you may need. When you visit the community, please check to see if pets are allowed to live in the community with you.
There are 50 hospitals within 25 miles of The Legacy At Willow Bend. The two closest hospitals are Childrens Medical Center Plano which is 1.6 miles away and Texas Health Center For Diagnostics & Surgery Plan which is 2.6 miles away.
For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(972) 468-6300
Pricing for The Legacy At Willow Bend
$4,345Avg. Local Starting Price
The Legacy At Willow Bend$2,095
Starting price
Within 25 Miles$4,670
In Dallas-Fort Worth$4,345
In TX$4,508
Looking for Medicaid Options?
If you are using Medicaid to pay for senior living, your options are likely different.
This community garners a mixed spectrum of feedback from its residents and their family members. On the positive side, many praise it for the high standard of care provided across various services such as rehabilitation, speech therapy, skilled nursing, and activities, emphasizing the cleanliness of the facility, the quality of meals, and the caring, professional staff. Residents and their families appreciate the range of care options available, from independent living to skilled nursing, highlighting the community's capability to cater to different needs. The staff is frequently described as compassionate, client-focused, and quick to assist, contributing to an environment that feels like a “big happy family.” Special mention is made of the facility's activities, like the memorable butterfly release event for Earth Day, and personal stories of effective rehabilitation, like improved mobility and pain relief from cervical spondylosis treatment.
However, there are notable concerns regarding the community's management of resident care and communications. Several negative points recur in the feedback, including instances of neglect such as delayed medical tests and unmonitored wandering of a resident within the facility. Complaints about HIPAA violations, lack of communication, unsuitable provision of basic supplies like appropriately sized Depends, and inadequate responses to family feedback and concerns over insurance matters are also voiced. Specific negative experiences involve a resident receiving their medication beyond the prescribed times, causing adverse effects. Despite the multitude of positive testimonials, these recurring issues of mismanagement and lack of proactive communication with families indicate areas needing improvement within this community.
AI generated summary of real reviews
ANNUAL DATA
The Legacy At Willow Bend
Availability
Each community has a certified number of beds that are available.
certified beds
60
120.8
Local Avg
Ratings
User ratings are a trustworthy source of information about a community.
overall
3
2.5
Local Avg
health inspection
3
2.7
Local Avg
quality
4
3.7
Local Avg
staff
4
1.5
Local Avg
Incidents
Incidents within a community must be reported and documented.
facility reported
1
2.5
Local Avg
infection control citations
2
2.6
Local Avg
fines
1
3
Local Avg
amount of fines
$1,310
$52,471
Local Avg
Staff Hours (per resident per day)
licensed staff hours
2
1.3
Local Avg
total nurse hours
5
3.1
Local Avg
weekend nurse hours
5
2.8
Local Avg
weekend rn hours
1
0.3
Local Avg
Staff Turnover (per year)
nursing staff
47
58.7
Local Avg
registered nurses
64
57.5
Local Avg
administrators who left
0
0.7
Local Avg
Facility Details
Legal name
THE LEGACY AT WILLOW BEND
Ownership type
Non profit - Corporation
Federal Provider Number
676189
Provider SSA county code
310
Certification
Medicare and Medicaid
Medicaid start date
July 24, 2008
Type of council
Resident
Ownership change in last 12 months
No
Health inspection in last 2 years
No
Located in hospital
No
Continuing Care Retirement Community
Yes
Hospitals
Lifecare Hospitals Of Plano
6800 Preston Road
Distance: 0.6 miles
Texas Health Center For Diagnostics & Surgery Plano
