Accel At Willow Bend

2620 Communications Pkwy, Plano TX, 75093


Resident Review Score
7.2
|
Loved

Starting price

$2,018

For this area
$$$

Accel At Willow Bend is a nursing home in Plano, TX, with 110 certified beds. In addition to being a nursing home, this facility provides assisted living and memory care for residents with Alzheimer's or some other form of dementia. The community also has an independent living option. This facility may offer respite stays. If this is something you need, you will need to find out if there are any additional restrictions on this option. Accel At Willow Bend offers multiple therapy services to its residents, including occupational and physical therapists (in-house). In addition, access to a speech therapist is provided. Accel At Willow Bend offers vision and dental care to its residents.

Costs at this community start at $2,018 and range up to $6,963 per month. The average price in the community is $4,491, which is greater than the average cost of $4,460 for nursing home care in the area. The cost of nursing home care in this area is essentially the same as the cost throughout the state. Depending on other care the resident needs, additional care may increase the cost of care. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.8 hours daily per resident. This time is made up of 1.8 hours with licensed nurses (0.5 by an RN and 1.3 by an LPN) and 2.0 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. This facility has a variety of activities, including musical performances and social outings. See our amenity list below for more information.

There are 52 hospitals within 25 miles of Accel At Willow Bend. The two closest hospitals are Texas Health Center For Diagnostics & Surgery Plan, which is 0.5 miles away, and Texas Health Presbyterian Hospital Plano, which is 0.7 miles away.

This nursing home has an overall rating of 3, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has an average health inspection rating of 3. The quality rating for this facility is 5 and the staff rating is 1.

Some of the key amenities available at Accel At Willow Bend are:

  • Outdoor Areas
  • Activity Center
  • Washer & Dryer in Unit
  • Clubs & Communities


For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(214) 501-4672

Pricing for Accel At Willow Bend

$4,460Avg. Local Starting Price
Accel At Willow Bend$2,018

Starting price

  • Within 25 Miles$4,685
  • In Dallas-Fort Worth$4,460
  • In TX$4,573

Looking for Medicaid Options?

If you are using Medicaid to pay for senior living, your options are likely different.


Resident Review Score
7.2
|
Loved
#3 in Plano, TX

Aggregated reviews in this score
Most Loved44
Loved16
Good3
Average4
Below Average23

Reviews

Residents and their families say:

This community has garnered mixed reviews from residents and their families, with many highlighting the caring and attentive staff, the clean and welcoming facilities, and the wide range of activities available to residents. Positive feedback often points to the exceptional care provided by the nursing and rehab staff, noting the professionalism, kindness, and dedication of the team. Families have praised the community for its ability to foster a warm, inviting atmosphere that makes both residents and visitors feel at home. The rehabilitation services, in particular, have been lauded for helping residents regain strength and independence, with highly skilled physical therapists and comprehensive therapy programs being a common highlight among satisfied reviewers.
However, not all experiences have been positive, as evidenced by several recurring issues raised by residents and their families. Concerns about slow response times, staffing levels, and the occasional lapse in communication between staff have been noted, indicating areas where the community could improve. There have been instances where residents awaited assistance for extended periods, and some families felt that their loved ones' care needs were not always met as promptly or effectively as they should be. Criticisms regarding the quality of the food and the maintenance of the facilities were also mentioned, albeit less frequently. Despite these criticisms, the community's strengths, particularly in terms of staff compassion and rehabilitation services, often overshadowed the negative aspects for many reviewers.

AI generated summary of real reviews

ANNUAL DATA

Accel At Willow Bend


Availability

Each community has a certified number of beds that are available.

certified beds

110

Ratings

User ratings are a trustworthy source of information about a community.

overall

2

health inspection

1

quality

5

staff

2

Incidents

Incidents within a community must be reported and documented.

facility reported

3

infection control citations

3

fines

2

amount of fines

$122,016

Staff Hours (per resident per day)

licensed staff hours

2

total nurse hours

4

weekend nurse hours

3

weekend rn hours

0

Staff Turnover (per year)

nursing staff

71

registered nurses

71

administrators who left

1

Facility Details

  • Legal name

    ACCEL AT WILLOW BEND

  • Ownership type

    Government - Hospital district

  • Federal Provider Number

    676349

  • Provider SSA county code

    310

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    December 13, 2013

  • Type of council

    Both

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Accel At Willow Bend


Outdoor Areas
Activity Center
Washer & Dryer in Unit
Clubs & Communities

Complaints


0 Penalties Imposed

0 Health Complaint Deficienceis

0 Health Standard Deficiencies

$0 In Fines Imposed

0 Payment Denials

0 Total Complaints Reported

0 Total Deficiencies Reported

0 Total Fines Imposed

0 Total Incidents Reported

Occupancy


45 Current Occupants

45 Total Units

Activities & Fitness


Activity Centre

Arts & Crafts

Bingo

Clubs & Communities

Health And Wellness Programs

Social Outings

Tv / Movie Nights

Care


Assisted Living

Dental Care

Hospice

Memory Care

Nurses

Occupational Therapy

Offers Resident/family Counciling

Pain Management

Podiatry Services

Speech Therapy

Stroke Care

Vision Care

Services


Beauty Salon & Barber Shop

Additional Features


Certified By Medicare And Medicaid

Medicare Participant Since 12/13/2013

Dining & Nutrition


Healthy Snacks

Meals Provided

Vegetarian Available

Accommodations


Landscaped Grounds

Library & Computer Lounge

Outdoor Areas

Washer & Dryer In Unit

Hospitals


Texas Health Center For Diagnostics & Surgery Plano

6020 West Parker Road

Distance: 0.6 miles

Texas Health Seay Behavioral Health Center Plano

6110 West Parker Road

Distance: 0.6 miles

Texas Health Presbyterian Hospital Plano

6200 West Parker Road

Distance: 0.6 miles

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Distance: 10.3 miles

Lake Highlands Church

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Distance: 13.2 miles

Resident Review Score
5.2
|
Average
Prestonwood Rehabilitation & Nursing Center Inc

Preferred Provider

Prestonwood Rehabilitation & Nursing Center Inc

2460 Marsh Ln, Plano TX, 75093


Starting at

$2,050

For this area
$$$

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Resident Review Score
4.7
|
Average
Remarkable Healthcare Of Prestonwood

Preferred Provider

Remarkable Healthcare Of Prestonwood

4501 Plano Parkway, Carrollton TX, 75010


Starting at

$6,540

For this area
$$$

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Resident Review Score
6
|
Good
The Legacy At Willow Bend

Preferred Provider

The Legacy At Willow Bend

6101 Ohio Ste 500, Plano TX, 75024


Starting at

$2,095

For this area
$$$

  • home care
  • nursing homes
Call or ChatCall 1 (844) 240-4458