The Hillcrest Of North Dallas

18648 Hillcrest Rd, Dallas TX, 75252


Resident Review Score
7.2
|
Loved

Starting price

$1,958

For this area
$$$

The Hillcrest Of North Dallas is a nursing home in Dallas, TX, with 120 certified beds. In addition to being a nursing home, this facility provides assisted living care and has an independent living option.

Costs at this community start at $1,958 and range up to $6,963 per month. The average price in the community is $4,461, which is greater than the average cost of $4,460 for nursing home care in the area. The cost of nursing home care in this area is essentially the same as the cost throughout the state. Depending on other care the resident needs, additional care or services may increase the monthly cost. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.0 hours daily per resident. This time is made up of 1.2 hours with licensed nurses (0.3 by an RN and 0.9 by an LPN) and 1.8 hours with non-licensed nurse aides.

There are 50 hospitals within 25 miles of The Hillcrest Of North Dallas. The two closest hospitals are Baylor Regional Medical Center At Plano, which is 0.7 miles away, and The Heart Hospital Baylor Plano, which is 0.8 miles away.

This nursing home has an overall rating of 2, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has an average health inspection rating of 3. The ratings for the staff of this facility are poor (rating of 1) and the quality ratings are average, with a rating of 1.


For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(972) 517-7771

Pricing for The Hillcrest Of North Dallas

$4,460Avg. Local Starting Price
The Hillcrest Of North Dallas$1,958

Starting price

  • Within 25 Miles$4,691
  • In Dallas-Fort Worth$4,460
  • In TX$4,573

Looking for Medicaid Options?

If you are using Medicaid to pay for senior living, your options are likely different.


Resident Review Score
7.2
|
Loved
#15 in Dallas, TX

Aggregated reviews in this score
Most Loved18
Loved12
Good0
Average0
Below Average11

Reviews

Residents and their families say:

This community has received a variety of positive feedback from its residents and their families, highlighting the caring, responsive, and professional nature of the staff. Many commend the community for its cleanliness and the high level of nursing care provided, including round-the-clock support from doctors and nurses for residents with diverse health needs. The therapy services, especially physical therapy, have been praised for their effectiveness, and several reviewers noted significant improvements in their loved ones' health and mobility. Positive remarks also extend to the food, with some residents really enjoying the meals provided.
However, there were a few areas of concern mentioned in multiple reviews. Some families pointed out challenges with communication, noting that updates and responses to queries were not always timely, especially over the phone. There were occasional comments about the facility needing updates, such as painting and new furniture, and a few instances of meals being served inconsistently. Additionally, while the staff was generally praised for their friendliness and professionalism, there were mentions of the community appearing to be understaffed, particularly on weekends, which impacted the level of care and attention residents received. Despite these concerns, many families expressed satisfaction with their overall experience, valuing the community for its supportive environment and the compassionate care their loved ones received.

AI generated summary of real reviews

ANNUAL DATA

The Hillcrest Of North Dallas


Availability

Each community has a certified number of beds that are available.

certified beds

120

Ratings

User ratings are a trustworthy source of information about a community.

overall

2

health inspection

3

quality

3

staff

1

Incidents

Incidents within a community must be reported and documented.

facility reported

0

infection control citations

6

fines

5

amount of fines

$36,522

Staff Hours (per resident per day)

licensed staff hours

1

total nurse hours

3

weekend nurse hours

3

weekend rn hours

0

Staff Turnover (per year)

nursing staff

77

registered nurses

71

administrators who left

2

Facility Details

  • Legal name

    THE HILLCREST OF NORTH DALLAS

  • Ownership type

    For profit - Partnership

  • Federal Provider Number

    676315

  • Provider SSA county code

    390

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    June 18, 2012

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Hospitals


Baylor Regional Medical Center At Plano

4700 Alliance Boulevard

Distance: 0.8 miles

The Heart Hospital Baylor Plano

1100 Allied Drive

Distance: 0.8 miles

Plano Specialty Hospital

1621 Coit Road

Distance: 1.4 miles

Churches


Lake Highlands Church

9919 McCree Road, Dallas

Distance: 10.0 miles

True North Church

8680 Main Street, frisco

Distance: 10.2 miles

Lake Highlands United Methodist Church

9015 Plano Road, Dallas

Distance: 10.4 miles

Resident Review Score
8.3
|
Loved
Carrara

Preferred Provider

Carrara

4501 Tradition Trail, Plano TX, 75093


Starting at

$1,958

For this area
$$$

  • nursing homes
Resident Review Score
N/A
|
Not Enough Reviews
Continuing Care At Highland Springs

Preferred Provider

Continuing Care At Highland Springs

7910 Frankford Road, Dallas TX, 75252


Starting at

$1,958

For this area
$$$

  • assisted living
  • nursing homes
Resident Review Score
3.4
|
Below Average
Landmark Of Plano Rehabilitation And Nursing Cente

Preferred Provider

Landmark Of Plano Rehabilitation And Nursing Cente

1621 Coit Rd, Plano TX, 75075


Starting at

$1,958

For this area
$$$

  • nursing homes
Call or ChatCall 1 (844) 240-4458