Royal Park Rehab & Health Ctr Of Matthews

2700 Royal Commons Lane, Matthews NC, 28105


Resident Review Score
5.7
|
Good

Starting price

$1,745

For this area
$$$

Royal Park Rehab & Health Ctr Of Matthews is a nursing home in Matthews, NC, with 169 certified beds. In addition to being a nursing home, this facility provides assisted living care and has an independent living option.

Costs at this community start at $1,745 and range up to $7,239 per month. The average price in the community is $4,492, which is lower than the average price of $4,722 in the area. The cost of nursing home care in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional care may increase the monthly cost. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.4 hours daily per resident. This time is made up of 1.4 hours with licensed nurses (0.4 by an RN and 1.0 by an LPN) and 2.0 hours with non-licensed nurse aides.

There are 10 hospitals within 25 miles of Royal Park Rehab & Health Ctr Of Matthews. The two closest hospitals are Novant Health Matthews Medical Center, which is 1.4 miles away, and Novant Health Presbyterian Medical Center, which is 10.0 miles away.

This nursing home has an overall rating of 2, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has an average health inspection rating of 2. The quality rating for this facility is 2 and the staff rating is 2.


For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(704) 849-6990

Consider Nearby Preferred Providers

Pricing for Royal Park Rehab & Health Ctr Of Matthews

$4,722Avg. Local Starting Price
Royal Park Rehab & Health Ctr Of Matthews$1,745

Starting price

  • Within 25 Miles$4,640
  • In Charlotte$4,722
  • In NC$4,764

Looking for Medicaid Options?

If you are using Medicaid to pay for senior living, your options are likely different.


Resident Review Score
5.7
|
Good
#2 in Matthews, NC

Aggregated reviews in this score
Most Loved19
Loved1
Good1
Average1
Below Average22

Reviews

Residents and their families say:

This community receives a mix of reviews, with many positive statements highlighting the caring, professional staff, clean facilities, and the personal touches that make the environment welcoming. Numerous reviewers express their gratitude for the staff's kind and highly supportive attitude towards residents and their families, particularly praising the helpfulness and professionalism of individuals at the front desk, nurses, CNAs, and therapists. The facility's cleanliness and efforts to create a lively, family-friendly atmosphere are frequently noted, as is the exceptional care provided in the memory unit. Positive experiences extend to the administration team and the overall care given, including short-term rehabilitation that has seen patients returning home with significant progress.
However, concerns are raised regarding specific aspects of the facility, such as the quality and portions of the food, as well as communication issues, particularly during the stringent visitation restrictions implemented due to the pandemic. These restrictions caused distress to families and residents, underscoring a need for better communication and more humane policies regarding visits. Staff shortages, cold food, and the callous treatment of residents desiring outdoor breaks were criticized, indicating areas needing improvement. Despite these criticisms, some reviewers who initially had negative experiences reported effective resolutions after the facility reached out to address their concerns. This suggests an effort on the part of the community to respond to feedback and continuously improve the care and services they provide.

AI generated summary of real reviews

ANNUAL DATA

Royal Park Rehab & Health Ctr Of Matthews


Availability

Each community has a certified number of beds that are available.

certified beds

169

Ratings

User ratings are a trustworthy source of information about a community.

overall

1

health inspection

2

quality

2

staff

1

Incidents

Incidents within a community must be reported and documented.

facility reported

0

infection control citations

1

fines

2

amount of fines

$17,758

Staff Hours (per resident per day)

licensed staff hours

1

total nurse hours

3

weekend nurse hours

3

weekend rn hours

0

Staff Turnover (per year)

nursing staff

62

registered nurses

62

administrators who left

1

Facility Details

  • Legal name

    ROYAL PARK REHAB & HEALTH CTR OF MATTHEWS

  • Ownership type

    For profit - Limited Liability company

  • Federal Provider Number

    345026

  • Provider SSA county code

    590

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    January 04, 1967

  • Type of council

    Both

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Hospitals


Matthews Medical Center

1500 Matthews Township Parkway

Distance: 1.3 miles

Carolinas Medical Center-Mercy

2001 Vail Ave

Distance: 9.8 miles

Charlotte Orthopedic Hospital

1901 Randolph Rd

Distance: 9.9 miles

Churches


Central Church Of God

5301 Sardis Road, Charlotte

Distance: 6.3 miles

innovation church - charlotte, nc

3100 Winterfield Place, Charlotte

Distance: 7.7 miles

Islamic Center of Charlotte

1700 Progress Lane, Charlotte

Distance: 7.7 miles

Resident Review Score
9.1
|
Most Loved
Willowbrooke Court Sc Ctr At Plantation Estates

Preferred Provider

Willowbrooke Court Sc Ctr At Plantation Estates

701 Plantation Estates Drive, Matthews NC, 28105


Starting at

$1,745

For this area
$$$

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Resident Review Score
N/A
|
Not Enough Reviews
Carrington Place

Preferred Provider

Carrington Place

600 Fullwood Lane, Matthews NC, 28105


Starting at

$1,745

For this area
$$$

  • assisted living
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Resident Review Score
5.4
|
Average
Lake Park Nursing And Rehabilitation Center

Preferred Provider

Lake Park Nursing And Rehabilitation Center

3315 Faith Church Road, Indian Trail NC, 28079


Starting at

$6,095

For this area
$$$

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Call or ChatCall 1 (844) 240-4458