Pelican Health Randolph Llc

4801 Randolph Road, Charlotte NC, 28211

Resident Review Score
6.8
|
Good
Starting price

$1,916

For this area
$$$
Pelican Health Randolph Llc - Gallery Image 1

Welcome to Pelican Health Randolph Llc, a nursing home community located in Charlotte, North Carolina. In addition to nursing home, Pelican Health Randolph Llc also offers assisted living at this location. The cost of the nursing-homes community at Pelican Health Randolph Llc starts at a monthly rate of $1,745 to $7,700. There may be some additional services that could increase the cost of care, depending on the services that you may need. When you visit the community, please check to see if pets are allowed to live in the community with you.

There are 11 hospitals within 25 miles of Pelican Health Randolph Llc. The two closest hospitals are Novant Health Presbyterian Medical Center which is 3.2 miles away and Carolinas Medical Center/Behav Health which is 3.2 miles away.

Some of the key amenities available at Pelican Health Randolph Llc are:

  • Outdoor Areas
  • Social Outings
  • Clubs & Communities

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(704) 364-8363

Consider Nearby Preferred Providers

Willowbrooke Court Sc Ctr At Plantation Estates

Willowbrooke Court Sc Ctr At Plantation Estates

701 Plantation Estates Drive

Resident Review Score
9.1
|
Most Loved

Starting price

$1,745

Pricing for Pelican Health Randolph Llc

$4,722Avg. Local Starting Price
Pelican Health Randolph Llc$1,916

Starting price

  • Within 25 Miles$4,662
  • In Charlotte$4,722
  • In NC$4,764

Looking for Medicaid Options?

If you are using Medicaid to pay for senior living, your options are likely different.

Learn More
Resident Review Score
6.8
|
Good
#6 in Charlotte, NC
Aggregated reviews in this score
Most Loved19
Loved1
Good1
Average0
Below Average13

Reviews

Residents and their families say:

This community, known for its welcoming atmosphere and high-quality care, receives frequent praise from both families of residents and staff members. Many positive comments highlight the compassionate, friendly, and attentive nature of the staff across various roles. The environment is consistently described as clean and odor-free, creating a pleasant setting for both residents and visitors. The residents are said to be well taken care of, with special commendation for the level of personal attention and support provided by the entire team, including the administrative staff who are noted for their responsiveness and dedication. Activities and rehabilitation services are also mentioned favorably, contributing to an overall sense of community and family.
However, there are a few areas where feedback is less positive. Concerns are raised about the facility's phone system and the responsiveness of the staff to phone inquiries, with one reviewer noting difficulty in obtaining updates about their loved one. Additionally, a reviewer expressed dissatisfaction with aspects of care, administration, and facility maintenance, citing inconsistencies in medication distribution, medical care, and the physical state of the building, including cramped and poorly maintained facilities. While most of the feedback is overwhelmingly positive, these negative points suggest areas for potential improvement in communications and infrastructure.

AI generated summary of real reviews

ANNUAL DATA

Pelican Health Randolph Llc

Availability

Each community has a certified number of beds that are available.

certified beds

100
108.4

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

1
2.5

Local Avg

health inspection

1
2.6

Local Avg

quality

0
3.2

Local Avg

staff

1
2.3

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

0
0.7

Local Avg

infection control citations

0
0.9

Local Avg

fines

2
2.4

Local Avg

amount of fines

$30,326
$64,558

Local Avg

Staff Hours (per resident per day)

licensed staff hours

1
1.5

Local Avg

total nurse hours

3
3.8

Local Avg

weekend nurse hours

3
3.4

Local Avg

weekend rn hours

0
0.4

Local Avg

Staff Turnover (per year)

nursing staff

82
55.3

Local Avg

registered nurses

83
50.1

Local Avg

administrators who left

1
0.8

Local Avg

Facility Details

  • Legal name

    PELICAN HEALTH RANDOLPH LLC

  • Ownership type

    For profit - Partnership

  • Federal Provider Number

    345134

  • Provider SSA county code

    590

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    October 01, 1980

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Pelican Health Randolph Llc

Outdoor Areas
Social Outings
Clubs & Communities

Accommodations

Wifi

Cable TV

Outdoor Areas

Outdoor Garden

Complaints

0 Health Complaint Deficienceis

0 Payment Denials

0 Total Incidents Reported

1 Total Complaints Reported

2 Penalties Imposed

2 Total Fines Imposed

$39358 In Fines Imposed

3 Health Standard Deficiencies

3 Total Deficiencies Reported

Occupancy

100 Total Units

92 Current Occupants

Activities & Fitness

Activity Centre

Arts & Crafts

Bingo

Clubs & Communities

Library & Computer Lounge

Social Outings

Care

Alton Memorial Hospital

Assisted Living

Diabetic

Hospice

Memory Care

Nurses

Occupational Therapy

Offers Resident/family Counciling

Pain Management

Speech Therapy

Stroke Care

Services

Beauty Salon & Barber Shop

Additional Features

Certified By Medicare And Medicaid

English

Medicare Participant Since 10/01/1980

Dining & Nutrition

Meals Provided

Hospitals

Carolinas Medical Center-Mercy

2001 Vail Ave

Distance: 3.0 miles

Charlotte Orthopedic Hospital

1901 Randolph Rd

Distance: 3.1 miles

Carolinas Rehabilitation

1100 Blythe Blvd

Distance: 3.2 miles

Churches

Central Church Of God

5301 Sardis Road, Charlotte

Distance: 0.9 miles

Center for Church Empowerment and Reformation

3601 East Independence Boulevard, Charlotte

Distance: 2.2 miles

Kingdom Fellowship Christian Center

2925 East Independence Boulevard, The Jones Bldg - 2nd Floor, Charlotte

Distance: 2.3 miles

Resident Review Score
7
|
Loved
Sardis Oaks

Preferred Provider

Sardis Oaks

5151 Sardis Road, Charlotte NC, 28270

Starting at

$1,745

For this area
$$$
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Resident Review Score
5.7
|
Good
Pelican Health At Charlotte

Preferred Provider

Pelican Health At Charlotte

2616 East 5Th Street, Charlotte NC, 28204

Starting at

$1,745

For this area
$$$
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Resident Review Score
4
|
Average
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Preferred Provider

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Starting at

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For this area
$$$
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Call or ChatCall 1 (844) 240-4458