Pruitthealth-Union Pointe

3510 West Highway 74, Monroe NC, 28110


Resident Review Score
5.3
|
Average

Starting price

$7,239

For this area
$$$
Preferred Provider

Welcome to Pruitthealth-Union Pointe, a nursing home community located in Monroe, North Carolina. The cost of the nursing-homes community at Pruitthealth-Union Pointe starts at a monthly rate of $1,745 to $7,700. There may be some additional services that could increase the cost of care, depending on the services that you may need. When you visit the community, please check to see if pets are allowed to live in the community with you.

There are 8 hospitals within 25 miles of Pruitthealth-Union Pointe. The two closest hospitals are Carolinas Healthcare System Union which is 5.5 miles away and Novant Health Matthews Medical Center which is 9.3 miles away.

Some of the key amenities available at Pruitthealth-Union Pointe are:

  • Outdoor Areas
  • Activity Center


For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 661-2445 or reach the community directly at(704) 291-8500

Pricing for Pruitthealth-Union Pointe

$4,722Avg. Local Starting Price
Pruitthealth-Union Pointe$7,239

Starting price

  • Within 25 Miles$4,760
  • In Charlotte$4,722
  • In NC$4,764

Looking for Medicaid Options?

If you are using Medicaid to pay for senior living, your options are likely different.


Resident Review Score
5.3
|
Average
#2 in Monroe, NC

Aggregated reviews in this score
Most Loved20
Loved3
Good1
Average7
Below Average29

Reviews

Residents and their families say:

The community has received a mix of feedback from residents and their families, with several positive remarks about the quality of care, cleanliness, and the professionalism of the nursing and therapy staff. Many reviewers highlighted their pleasant experiences, noting that the nurses, therapists, and even the housekeeping staff were very friendly, attentive, and in tune with the residents' needs. The physical appearance of the facility was frequently praised, as was the efficacy of the rehabilitation services. Some individuals specifically appreciated the exceptional care offered by staff members, which made residents feel truly cared for and attended to. The attention to cleanliness and the efforts to maintain a welcoming environment were also well-regarded.
However, there were notable concerns regarding communication and organization, particularly with the social work and administrative staff, where instances of poor communication about care progress and discharge processes were reported. Some reviewers mentioned a lack of timely response to inquiries and a seeming lack of organization during discharge. Furthermore, there were criticisms about the adequacy of staffing, with some mentioning long waits for assistance and a perceived neglect due to the staff being stretched too thin. Issues with the quality of food were mentioned, alongside a desire for improvement in the administration's attention to staff and patient needs. Despite these criticisms, many felt the community stood out in terms of the care provided, the dedication of most of the staff, and the overall environment, even though there are areas that clearly require attention and improvement.

AI generated summary of real reviews

ANNUAL DATA

Pruitthealth-Union Pointe


Availability

Each community has a certified number of beds that are available.

certified beds

90

Ratings

User ratings are a trustworthy source of information about a community.

overall

2

health inspection

2

quality

3

staff

3

Incidents

Incidents within a community must be reported and documented.

facility reported

1

infection control citations

0

fines

0

amount of fines

$0

Staff Hours (per resident per day)

licensed staff hours

2

total nurse hours

3

weekend nurse hours

3

weekend rn hours

0

Staff Turnover (per year)

nursing staff

42

registered nurses

59

administrators who left

0

Facility Details

  • Legal name

    PRUITTHEALTH-UNION POINTE

  • Ownership type

    For profit - Corporation

  • Federal Provider Number

    345566

  • Provider SSA county code

    890

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    November 25, 2014

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Pruitthealth-Union Pointe


Outdoor Areas
Activity Center

Complaints


0 Penalties Imposed

0 Health Complaint Deficienceis

0 Health Standard Deficiencies

$0 In Fines Imposed

0 Payment Denials

0 Total Complaints Reported

0 Total Deficiencies Reported

0 Total Fines Imposed

0 Total Incidents Reported

Occupancy


3 Current Occupants

90 Total Units

Activities & Fitness


Activity Centre

Arts & Crafts

Clubs & Communities

Health And Wellness Programs

Library & Computer Lounge

Social Outings

Services


Beauty Salon & Barber Shop

Care


Cardiac Care

Diabetic

Hospice

Laundry / Dry Cleaning

Nurses

Occupational Therapy

Offers Resident/family Counciling

Pain Management

Pharmacy

Speech Therapy

Wellness Program

Additional Features


Certified By Medicare And Medicaid

Medicare Participant Since 11/25/2014

Accommodations


Fireplace

Outdoor Areas

Outdoor Garden

Dining & Nutrition


Meals Provided

Hospitals


Carolinas Medical Center-Union

600 Hospital Drive

Distance: 5.4 miles

Matthews Medical Center

1500 Matthews Township Parkway

Distance: 9.3 miles

Carolinas Medical Center-Pineville

100628 Park Rd

Distance: 16.5 miles

Churches


The Rock Worship Center

3405 Old Charlotte Highway, Monroe

Distance: 0.7 miles

Open Book Baptist Church

2850 Old Charlotte Highway, Monroe

Distance: 1.1 miles

Grace United Methodist Church

3522 Secrest Short Cut Road, Monroe

Distance: 1.5 miles

Resident Review Score
5.4
|
Average
Lake Park Nursing And Rehabilitation Center

Preferred Provider

Lake Park Nursing And Rehabilitation Center

3315 Faith Church Road, Indian Trail NC, 28079


Starting at

$6,095

For this area
$$$

  • nursing homes
Resident Review Score
3.8
|
Below Average
Jesse Helms Nursing Center

Preferred Provider

Jesse Helms Nursing Center

1411 Dove Street, Monroe NC, 28111


Starting at

$7,097

For this area
$$$

  • nursing homes
Resident Review Score
7.9
|
Loved
Monroe Rehabilitation Center

Preferred Provider

Monroe Rehabilitation Center

1212 Sunset Drive East, Monroe NC, 28112


Starting at

$1,745

For this area
$$$

  • nursing homes
Call or ChatCall 1 (844) 661-2445