Care One At Redstone

135 Benton Drive, East Longmeadow MA, 01028

Resident Review Score
5.8
|
Good
Starting price

$11,755

For this area
$$$
Care One At Redstone - Gallery Image 1

Care One At Redstone is a nursing home in East Longmeadow, MA, with 254 certified beds. In addition to being a nursing home, this facility provides assisted living care and has an independent living option. Care One At Redstone offers dental care to its residents.

Costs at this community start at $11,755 and range up to $13,636 per month. The average price in the community is $12,695, which is greater than the average cost of $5,907 for nursing home care in the area. The cost of nursing home care in this area is lower than the state average. Depending on the services the resident needs, additional services may increase the cost of care. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.6 hours daily per resident. This time is made up of 1.6 hours with licensed nurses (0.5 by an RN and 1.1 by an LPN) and 2.0 hours with non-licensed nurse aides.

The facility provides and emergency call system to ensure the safety of all residents. Residents need to have a scheduled, structured activity every day. See our amenity list below for more information.

There are 14 hospitals within 25 miles of Care One At Redstone. The two closest hospitals are Mercy Medical Ctr, which is 5.5 miles away, and Shriners' Hospital For Children (The), which is 5.8 miles away.

This nursing home has an overall rating of 1, which means that it is in the bottom 20% of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has a health inspection rating of 1. The quality rating for this facility is 2 and the staff rating is 2.

Some of the key amenities available at Care One At Redstone are:

  • Outdoor Areas
  • Housekeeping
  • Clubs & Communities

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(413) 525-3336

Pricing for Care One At Redstone

$5,907Avg. Local Starting Price
Care One At Redstone$11,755

Starting price

  • Within 25 Miles$8,041
  • In Springfield-Holyoke$5,907
  • In MA$7,182

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Resident Review Score
5.8
|
Good
#1 in East Longmeadow, MA
Aggregated reviews in this score
Most Loved20
Loved5
Good0
Average4
Below Average23

Reviews

Residents and their families say:

Visitors and residents have expressed a wide range of feedback about this community, highlighting many positive aspects while also noting some areas for improvement. The kindness and professionalism of the staff have been commended by many, with specific praise for the welcoming nature of everyone from the front desk and laundry personnel to nurses and care providers. The environment is described as clean, well-lit, and beautifully set, making it a place where many visitors and residents felt comfortable and supported. The attentiveness and caring nature of the staff have made a significant positive impact, with some reviewers noting remarkable improvements in their loved ones' health and well-being thanks to the care received. Additionally, the variety of activities and the quality of food, although deemed just okay by some, have generally contributed to a pleasant stay for the residents.
However, there are some criticisms and areas that have room for improvement. Issues such as the facility's parking arrangement, with employees taking up visitor parking spots, have caused inconvenience. Although the staff is largely praised for their friendliness and professionalism, there were reports of an unfortunate incident where a staff member's negligence led to a resident missing a crucial doctor's appointment, highlighting a need for better communication and organization in certain cases. Another isolated complaint mentioned dissatisfaction with the process of getting into the facility, which some found to be excessively stringent.
Despite these issues, the positive feedback far outweighs the negative, painting a picture of a community that is largely appreciated for its dedication to care, cleanliness, and the warm and professional demeanor of its staff. Although there's recognition of the need for improvement in certain administrative and logistical areas, the heartening stories of care, rehabilitation, and the welcoming atmosphere suggest that many find it a reputable and compassionate place for their loved ones.

AI generated summary of real reviews

ANNUAL DATA

Care One At Redstone

Availability

Each community has a certified number of beds that are available.

certified beds

254
117.2

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

1
2.8

Local Avg

health inspection

1
2.7

Local Avg

quality

2
3.3

Local Avg

staff

3
2.6

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

0
-1

Local Avg

infection control citations

5
1.5

Local Avg

fines

4
2.2

Local Avg

amount of fines

$101,926
$66,952

Local Avg

Staff Hours (per resident per day)

licensed staff hours

2
1.5

Local Avg

total nurse hours

4
3.6

Local Avg

weekend nurse hours

3
3.2

Local Avg

weekend rn hours

0
0.4

Local Avg

Staff Turnover (per year)

nursing staff

53
55

Local Avg

registered nurses

44
54.4

Local Avg

administrators who left

1
0.9

Local Avg

Facility Details

  • Legal name

    CARE ONE AT REDSTONE

  • Ownership type

    For profit - Limited Liability company

  • Federal Provider Number

    225299

  • Provider SSA county code

    70

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    May 28, 1987

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Care One At Redstone

Outdoor Areas
Housekeeping
Clubs & Communities

Complaints

0 Payment Denials

$1625 In Fines Imposed

1 Health Complaint Deficiencies

1 Penalties Imposed

1 Total Complaints Reported

1 Total Fines Imposed

1 Total Incidents Reported

7 Health Standard Deficiencies

8 Total Deficiencies Reported

Occupancy

188 Current Occupants

254 Total Units

Activities & Fitness

Activity Center

Clubs & Communities

Health And Wellness Programs

Library & Computer Lounge

Additional Features

Certified By Medicare And Medicaid

Medicare Participant Since 05/28/1987

Services

Complimentary Transportation

Maintenance

Care

Dental Care

Hospice Care

Nurses

Offers Resident/family Counciling

Safety

Emergency Call System

Dining & Nutrition

Healthy Snacks

Meals Provided

Accommodations

Housekeeping

Landscaped Grounds

Outdoor Areas

Parking

Hospitals

Mercy Medical Center - Springfield Campus

271 Carew Street

Distance: 5.5 miles

Baystate Medical Center

759 Chestnut Street

Distance: 6.2 miles

Johnson Memorial Hospital

201 Chestnut Hill Rd

Distance: 8.7 miles

Churches

Beth Israel Synagogue

1280 Williams Street, Longmeadow

Distance: 0.6 miles

cong bnei torah

1197 Converse Street, Longmeadow

Distance: 0.7 miles

New Life Church

317 Westwood Avenue, East Longmeadow

Distance: 0.8 miles

Resident Review Score
2.9
|
Below Average
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Call or ChatCall 1 (844) 240-4458