Hidden Valley Center

422 23Rd Street, Oak Hill WV, 25901

Resident Review Score
8.9
|
Most Loved
Starting price

$3,300

For this area
$$$
Hidden Valley Center - Gallery Image 1

Hidden Valley Center is a nursing home in Oak Hill, WV, with 80 certified beds. Hidden Valley Center is a senior care company operated by Genesis HealthCare. In addition to being a nursing home, this facility provides assisted living care and has an independent living option.

Costs at this community start at $3,300 and range up to $9,216 per month. The average price in the community is $6,258, which is less than the average price of $6,383 in the area. The cost of nursing home care in this area is essentially the same as the cost throughout the state. If the resident needs added care, additional services may increase the monthly cost. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.1 hours daily per resident. This time is made up of 1.4 hours with licensed nurses (0.5 by an RN and 1.0 by an LPN) and 1.7 hours with non-licensed nurse aides.

There are four hospitals within 25 miles of Hidden Valley Center. The two closest hospitals are Plateau Medical Center, which is 1.6 miles away, and Beckley Arh Hospital, which is 13.2 miles away.

This nursing home has an overall rating of 5, meaning it is in the top 10% of all facilities reviewed by the Centers for Medicare and Medicaid Services. The ratings for quality are excellent and the staff ratings are average, with a rating of 2.

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(304) 465-1903

Pricing for Hidden Valley Center

$6,383Avg. Local Starting Price
Hidden Valley Center$3,300

Starting price

  • Within 25 Miles$7,268
  • In Bluefield-Beckley-Oak Hill$6,383
  • In WV$6,183

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Resident Review Score
8.9
|
Most Loved
#1 in Oak Hill, WV
Aggregated reviews in this score
Most Loved24
Loved0
Good0
Average1
Below Average3

Reviews

Residents and their families say:

This community has garnered exceptional reviews for its attentive and dedicated staff, impressive cleanliness, active and engaging activities department, and effective therapy services. Many reviewers have highlighted the compassionate care their loved ones received, emphasizing how the staff goes above and beyond in ensuring resident well-being. Positive remarks frequently mention the welcoming atmosphere that feels like home, the professionalism of the nursing and therapy teams, and the exceptional communication between the staff and families, keeping them informed about their loved ones' status and progress.
However, there are a few concerns noted amongst the reviews. One repeated issue involves inconsistencies with the aggressive physical therapy promised, as one reviewer stated their family member did not receive the expected level of rehab services and deteriorated during their stay. Some feedback pointed to instances where the staff appeared to be less attentive, with certain nurses and caretakers reportedly spending time on their phones instead of caring for residents. These points, however, are contrasted with numerous accounts of rapid improvements in residents' health, the effective use of personalized care plans, and overall satisfaction with the level of care provided. Despite these criticisms, the overwhelming majority of reviews praise the facility for its environment, cleanliness, and especially the staff's dedication to making a significant difference in the lives of the residents and their families.

AI generated summary of real reviews

ANNUAL DATA

Hidden Valley Center

Availability

Each community has a certified number of beds that are available.

certified beds

80
88.7

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

5
2.8

Local Avg

health inspection

4
2.9

Local Avg

quality

5
2.6

Local Avg

staff

2
2.4

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

0
-1

Local Avg

infection control citations

0
1.9

Local Avg

fines

1
1.6

Local Avg

amount of fines

$3,250
$33,398

Local Avg

Staff Hours (per resident per day)

licensed staff hours

1
1.7

Local Avg

total nurse hours

3
3.7

Local Avg

weekend nurse hours

3
3.3

Local Avg

weekend rn hours

0
0.3

Local Avg

Staff Turnover (per year)

nursing staff

47
52.9

Local Avg

registered nurses

11
45

Local Avg

administrators who left

1
0.9

Local Avg

Facility Details

  • Legal name

    HIDDEN VALLEY CENTER

  • Ownership type

    For profit - Corporation

  • Federal Provider Number

    515147

  • Provider SSA county code

    90

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    October 02, 1996

  • Type of council

    Both

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Hospitals

Plateau Medical Center

430 Main Street

Distance: 1.6 miles

Beckley Arh Hospital

306 Stanaford Road

Distance: 13.2 miles

Raleigh General Hospital

1710 Harper Road

Distance: 14.4 miles

Churches

First Presbyterian Church

250 Central Avenue, Oak Hill

Distance: 1.4 miles

Brethren Fellowship Center

125 Central Avenue, Oak Hill

Distance: 1.4 miles

Spirit & Truth Ministries

100 Main Street, Oak Hill

Distance: 1.4 miles

Resident Review Score
N/A
|
Not Enough Reviews
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Call or ChatCall 1 (844) 240-4458