Hilltop Center

152 Saddleshop Road, Hilltop WV, 25855

Resident Review Score
9.4
|
Most Loved
Starting price

$4,195

For this area
$$$
Hilltop Center - Gallery Image 1

Hilltop Center is a nursing home in Hilltop, WV, with 120 certified beds. Hilltop Center is a senior care company operated by Genesis HealthCare. In addition to being a nursing home, this facility provides assisted living care and has an independent living option. This facility may offer respite stays. If this is something you need, you will need to find out if there are any additional restrictions on this option. Hilltop Center offers several therapy services to its residents, including occupational and physical therapists (in-house). In addition, access to a speech therapist is provided.

Costs at this community start at $4,195 and range up to $9,216 per month. The average price in the community is $6,706, which is more than the average cost of $6,383 for nursing home care in the area. The cost of nursing home care in this area is essentially the same as the cost throughout the state. Depending on the services the resident needs, additional services may increase the monthly cost. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.2 hours daily per resident. This time is made up of 1.6 hours with licensed nurses (0.6 by an RN and 1.0 by an LPN) and 1.6 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. See our amenity list below for more information.

There are four hospitals within 25 miles of Hilltop Center. The two closest hospitals are Plateau Medical Center, which is 2.5 miles away, and Beckley Arh Hospital, which is 9.5 miles away.

This nursing home has an overall rating of 3, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has an average health inspection rating of 2. The ratings for quality are excellent and the staff ratings are average, with a rating of 2.

Some of the key amenities available at Hilltop Center are:

  • Pet Friendly
  • Housekeeping
  • Activity Center

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(304) 469-2966

Pricing for Hilltop Center

$6,383Avg. Local Starting Price
Hilltop Center$4,195

Starting price

  • Within 25 Miles$7,210
  • In Bluefield-Beckley-Oak Hill$6,383
  • In WV$6,183

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If you are using Medicaid to pay for senior living, your options are likely different.

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Resident Review Score
9.4
|
Most Loved
#1 in Hilltop, WV
Aggregated reviews in this score
Most Loved41
Loved1
Good1
Average1
Below Average2

Reviews

Residents and their families say:

This community has received a surplus of positive reviews praising its cleanliness, the professional and caring nature of the staff, and the quality of care provided to residents. Reviewers have highlighted the friendliness and helpfulness of both the nursing and rehabilitation staff, with many expressing gratitude for the way their loved ones have been treated. The physical environment of the facility has also been commended for its cleanliness and the daily room cleaning service. Activities and communication efforts, especially for those who cannot visit often, have also been recognized positively. The inclusion of patients and families in daily activities and the effectiveness of the therapy department have been mentioned as particular strengths.
However, despite the heaps of praise, there is notable concern regarding the food service. Multiple reviews have critiqued the quality of meals offered, describing the food as unrecognizable, poorly cooked, and featuring strange combinations. There's a call for improvement in providing a greater variety of fresh fruits and more appealing meal options, as the current offerings do not meet the expectations set by the otherwise high standards of care and comfort provided. One isolated negative review mentioned issues with visitor regulations and general treatment, diverging from the otherwise overwhelmingly positive feedback, which focuses on the caring, dedicated staff and the overall supportive environment of the facility.

AI generated summary of real reviews

ANNUAL DATA

Hilltop Center

Availability

Each community has a certified number of beds that are available.

certified beds

120
88.7

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

3
2.8

Local Avg

health inspection

2
2.9

Local Avg

quality

5
2.6

Local Avg

staff

3
2.4

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

0
-1

Local Avg

infection control citations

0
1.9

Local Avg

fines

1
1.6

Local Avg

amount of fines

$40,333
$33,398

Local Avg

Staff Hours (per resident per day)

licensed staff hours

2
1.7

Local Avg

total nurse hours

3
3.7

Local Avg

weekend nurse hours

3
3.3

Local Avg

weekend rn hours

0
0.3

Local Avg

Staff Turnover (per year)

nursing staff

42
52.9

Local Avg

registered nurses

18
45

Local Avg

administrators who left

1
0.9

Local Avg

Facility Details

  • Legal name

    HILLTOP CENTER

  • Ownership type

    For profit - Corporation

  • Federal Provider Number

    515061

  • Provider SSA county code

    90

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    January 26, 1978

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Hilltop Center

Pet Friendly
Housekeeping
Activity Center

Complaints

0 Penalties Imposed

$0 In Fines Imposed

0 Payment Denials

0 Total Fines Imposed

0 Total Incidents Reported

11 Total Complaints Reported

12 Total Deficiencies Reported

3 Health Complaint Deficiencies

9 Health Standard Deficiencies

Accommodations

Wifi

Air Conditioned

Cable Television

Cable TV

Central Air Conditioning

Computer With Internet Access

Housekeeping

Outdoor Areas

Pet Friendly

Phone

Wireless Internet Access

Occupancy

108 Current Occupants

120 Total Units

Activities & Fitness

Activity Centre

Library & Computer Lounge

Services

Beauty Salon & Barber Shop

Dining & Nutrition

Café With Always Available Menu Options

Meals Provided

Additional Features

Certified By Medicare And Medicaid

Medicare Participant Since 01/26/1978

Care

Dialysis

Hospice

Laundry / Dry Cleaning

Memory Care

Nurses

Occupational Therapy

Offers Resident/family Counciling

Pain Management

Podiatry Services

Speech Therapy

Hospitals

Plateau Medical Center

430 Main Street

Distance: 2.4 miles

Beckley Arh Hospital

306 Stanaford Road

Distance: 9.5 miles

Raleigh General Hospital

1710 Harper Road

Distance: 10.6 miles

Churches

St Peter and Paul Cemetery

Scarbro

Distance: 0.5 miles

The New Beginning Church of God

214 County Route 25/9, Glen Jean

Distance: 0.7 miles

new hope baptist church whipple wv

68 Fox Road, Scarbro

Distance: 1.6 miles

Resident Review Score
N/A
|
Not Enough Reviews
Hilltop Center

Preferred Provider

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Starting at

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Resident Review Score
8.9
|
Most Loved
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Preferred Provider

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Starting at

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Call or ChatCall 1 (844) 240-4458