Care Haven Center

2720 Charles Town Road, Martinsburg WV, 25401

Resident Review Score
8.2
|
Loved
Starting price

$7,671

For this area
$$$
Care Haven Center - Gallery Image 1

Care Haven Center is a nursing home in Martinsburg, WV, with 68 certified beds. Care Haven Center is a senior care company operated by Genesis HealthCare. In addition to being a nursing home, this facility provides assisted living care and has an independent living option. This facility may offer respite stays. If this is something you need, you will need to find out if there are any additional restrictions on this option. Care Haven Center offers several therapy services to its residents, including occupational and physical therapists (in-house). In addition, access to a speech therapist is provided.

Costs at this community start at $7,671 and range up to $8,150 per month. The average price in the community is $7,911, which is greater than the average cost of $5,050 for nursing home care in the area. The cost of nursing home care in this area is less than the state average. If the resident needs other services, additional services may increase the cost of care. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.0 hours daily per resident. This time is made up of 1.2 hours with licensed nurses (0.6 by an RN and 0.6 by an LPN) and 1.7 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. See our amenity list below for more information.

There are five hospitals within 25 miles of Care Haven Center. The two closest hospitals are Berkeley Medical Center, which is 5.4 miles away, and Jefferson Medical Center, which is 8.8 miles away.

This nursing home has an overall rating of 2, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has a health inspection rating of 1. The ratings for quality are excellent and the staff ratings are average, with a rating of 2.

Some of the key amenities available at Care Haven Center are:

  • Pet Friendly
  • Housekeeping
  • Activity Center

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(304) 263-0933

Pricing for Care Haven Center

$5,050Avg. Local Starting Price
Care Haven Center$7,671

Starting price

  • Within 25 Miles$5,383
  • In Washington (Hagerstown)$5,050
  • In WV$6,183

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Resident Review Score
8.2
|
Loved
#1 in Martinsburg, WV
Aggregated reviews in this score
Most Loved15
Loved0
Good1
Average0
Below Average4

Reviews

Residents and their families say:

This community, often praised for its exceptional staff and management, consistently receives positive feedback for its cleanliness, the quality of care, and the dedication of its team. Employees take pride in working as a unified team, focusing on the safety and happiness of residents. The administrator and department heads are commended for their effective leadership and genuine care for both residents and staff. Family members of residents acknowledge the compassion and respect their loved ones receive, highlighting the effectiveness of communication in resolving any issues. The community’s efforts in rehabilitation and therapy are also highly valued, with many noting significant improvements in their family members’ conditions after stays at the facility.
However, some concerns have been voiced, including delayed responses in emergencies, which was mentioned as an isolated point of critique. Despite this, the positive changes under new leadership and the overall atmosphere of care and support overshadow these concerns. The staff’s friendliness, helpfulness, and the engaging activities provided for residents contribute to a positive and loving environment. Residents are perceived as happy and well-cared-for, and the sense of a supportive family extends beyond the residents to include their families, evidencing a community that goes above and beyond in providing comprehensive care and attention.

AI generated summary of real reviews

ANNUAL DATA

Care Haven Center

Availability

Each community has a certified number of beds that are available.

certified beds

68
129.2

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

2
2.9

Local Avg

health inspection

1
2.8

Local Avg

quality

5
3.7

Local Avg

staff

2
2.5

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

0
1.4

Local Avg

infection control citations

0
4

Local Avg

fines

0
1.6

Local Avg

amount of fines

$0
$38,891

Local Avg

Staff Hours (per resident per day)

licensed staff hours

1
1.7

Local Avg

total nurse hours

3
3.7

Local Avg

weekend nurse hours

3
3.3

Local Avg

weekend rn hours

0
0.5

Local Avg

Staff Turnover (per year)

nursing staff

48
45.9

Local Avg

registered nurses

30
46.9

Local Avg

administrators who left

1
0.8

Local Avg

Facility Details

  • Legal name

    CARE HAVEN CENTER

  • Ownership type

    For profit - Corporation

  • Federal Provider Number

    515178

  • Provider SSA county code

    10

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    June 01, 2002

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Care Haven Center

Pet Friendly
Housekeeping
Activity Center

Complaints

0 Penalties Imposed

0 Health Complaint Deficienceis

$0 In Fines Imposed

0 Payment Denials

0 Total Complaints Reported

0 Total Fines Imposed

0 Total Incidents Reported

20 Health Standard Deficiencies

20 Total Deficiencies Reported

Accommodations

Wifi

Cable TV

Central Air Conditioning

Fireplace

Housekeeping

Library & Computer Lounge

Outdoor Areas

Outdoor Garden

Pet Friendly

Occupancy

68 Current Occupants

68 Total Units

Activities & Fitness

Activity Centre

Services

Beauty Salon & Barber Shop

Complimentary Transportation

Additional Features

Certified By Medicare And Medicaid

Medicare Participant Since 06/01/2002

Care

Dialysis

Hospice

Laundry / Dry Cleaning

Memory Care

Nurses

Occupational Therapy

Offers Resident/family Counciling

Pain Management

Podiatry Services

Speech Therapy

Dining & Nutrition

Meals Provided

Hospitals

Berkeley Medical Center

2500 Hospital Drive

Distance: 5.4 miles

Jefferson Medical Center

300 South Preston Street

Distance: 8.8 miles

Meritus Medical Center

11116 Medical Campus Road

Distance: 19.0 miles

Churches

First Church Of Christ Scientist

Bangor

Distance: 11.9 miles

St Peter's Lutheran Parish

53 South Main Street, Keedysville

Distance: 12.5 miles

Angle Harry L

Dogstreet Road, Keedysville

Distance: 12.6 miles

Resident Review Score
5.3
|
Average
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Resident Review Score
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Loved
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Loved
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Call or ChatCall 1 (844) 240-4458