Shenandoah Center

50 Mulberry Tree Street, Charles Town WV, 25414

Resident Review Score
8.2
|
Loved
Starting price

$8,816

For this area
$$$
Shenandoah Center - Gallery Image 1

Shenandoah Center is a nursing home in Charles Town, WV, with 78 certified beds. Shenandoah Center is a senior care company operated by Genesis HealthCare. In addition to being a nursing home, this facility provides assisted living care and has an independent living option. This facility may offer respite stays. If this is something you need, you will need to find out if there are any additional restrictions on this option. Shenandoah Center offers several therapy services to its residents, including occupational and physical therapists (in-house). In addition, access to a speech therapist is provided. Shenandoah Center offers dental care to its residents.

Costs at this community start at $8,816 and range up to $10,125 per month. The average price in the community is $9,471, which is higher than the average cost of $5,050 for nursing home care in the area. The cost of nursing home care in this area is lower than the state average. Depending on the services the resident needs, additional care may increase the monthly cost. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.1 hours daily per resident. This time is made up of 1.2 hours with licensed nurses (0.6 by an RN and 0.6 by an LPN) and 1.9 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. See our amenity list below for more information.

There are six hospitals within 25 miles of Shenandoah Center. The two closest hospitals are Jefferson Medical Center, which is 0.9 miles away, and Berkeley Medical Center, which is 14.8 miles away.

This nursing home has an overall rating of 1, which means that it is in the bottom 20% of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has a health inspection rating of 1. The ratings for the staff of this facility are poor (rating of 1) and the quality ratings are average, with a rating of 1.

Some of the key amenities available at Shenandoah Center are:

  • Pet Friendly
  • Housekeeping
  • Activity Center

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(304) 724-1101

Consider Nearby Preferred Providers

Willow Tree Healthcare Center

Willow Tree Healthcare Center

1263 South George Street None

Resident Review Score
3
|
Below Average

Starting price

$9,216

Pricing for Shenandoah Center

$5,050Avg. Local Starting Price
Shenandoah Center$8,816

Starting price

  • Within 25 Miles$5,191
  • In Washington (Hagerstown)$5,050
  • In WV$6,183

Looking for Medicaid Options?

If you are using Medicaid to pay for senior living, your options are likely different.

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Resident Review Score
8.2
|
Loved
#1 in Charles Town, WV
Aggregated reviews in this score
Most Loved23
Loved3
Good0
Average1
Below Average6

Reviews

Residents and their families say:

This community has garnered appreciation for its comprehensive and compassionate services from residents and their families. Many positive statements revolve around the kindness, professionalism, and dedication of the staff, ranging from social workers to nursing and therapeutic personnel. One reviewer mentioned the exceptional advocacy work by a social worker who goes above and beyond for her clients, highlighting the personal attention and care that seems to be a hallmark of this community. The rehabilitation services, including physical and occupational therapy, were specifically praised for their role in significantly improving residents' mobility and functionality, contributing to a positive recovery journey for many.
However, while the community is overwhelmingly praised for its caring environment and quality of care, there were mentions of minor adjustments needed due to new team members joining during COVID-19, which indicates a commitment to continuous improvement despite challenges. Communication and interactions with the staff were highly valued, especially during restricted visitation periods due to the pandemic, showing the community’s efforts in maintaining connections between residents and their families through alternative means like window and outdoor visitations. Despite these challenges and the singular negative mention related to a specific department, the sentiment towards this community remains predominantly positive, with many affirming they would highly recommend it for both short-term rehabilitation and long-term care based on the level of care and compassion demonstrated by the team.

AI generated summary of real reviews

ANNUAL DATA

Shenandoah Center

Availability

Each community has a certified number of beds that are available.

certified beds

78
129.2

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

1
2.9

Local Avg

health inspection

1
2.8

Local Avg

quality

3
3.7

Local Avg

staff

2
2.5

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

0
1.4

Local Avg

infection control citations

0
4

Local Avg

fines

0
1.6

Local Avg

amount of fines

$0
$38,891

Local Avg

Staff Hours (per resident per day)

licensed staff hours

1
1.7

Local Avg

total nurse hours

3
3.7

Local Avg

weekend nurse hours

3
3.3

Local Avg

weekend rn hours

0
0.5

Local Avg

Staff Turnover (per year)

nursing staff

52
45.9

Local Avg

registered nurses

56
46.9

Local Avg

administrators who left

1
0.8

Local Avg

Facility Details

  • Legal name

    SHENANDOAH CENTER

  • Ownership type

    For profit - Corporation

  • Federal Provider Number

    515167

  • Provider SSA county code

    180

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    April 16, 1998

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    Yes

Amenities

Shenandoah Center

Pet Friendly
Housekeeping
Activity Center

Accommodations

Wifi

Cable TV

Central Air Conditioning

Housekeeping

Library & Computer Lounge

Outdoor Areas

Outdoor Garden

Pet Friendly

Complaints

0 Payment Denials

0 Total Incidents Reported

13 Health Standard Deficiencies

19 Total Deficiencies Reported

1 Penalties Imposed

1 Total Fines Imposed

3 Total Complaints Reported

$7150 In Fines Imposed

7 Health Complaint Deficiencies

Occupancy

73 Current Occupants

78 Total Units

Activities & Fitness

Activity Centre

Services

Beauty Salon & Barber Shop

Additional Features

Certified By Medicare And Medicaid

Medicare Participant Since 04/16/1998

Care

Dental Care

Dialysis

Hospice

Memory Care

Nurses

Occupational Therapy

Offers Resident/family Counciling

Speech Therapy

Dining & Nutrition

Meals Provided

Hospitals

Jefferson Medical Center

300 South Preston Street

Distance: 0.9 miles

Berkeley Medical Center

2500 Hospital Drive

Distance: 14.8 miles

Surgi-Center Of Winchester, Inc.

1860 Amherst Street

Distance: 19.7 miles

Churches

Zion Church

10 Josephine Street, Berryville

Distance: 12.5 miles

Angle Harry L

Dogstreet Road, Keedysville

Distance: 15.3 miles

St Peter's Lutheran Parish

53 South Main Street, Keedysville

Distance: 15.4 miles

Resident Review Score
3
|
Below Average
Willow Tree Healthcare Center

Preferred Provider

Willow Tree Healthcare Center

1263 South George Street, Charles Town WV, 25414

Starting at

$9,216

For this area
$$$
  • nursing homes
View Community
Resident Review Score
8.2
|
Loved
Care Haven Center

Preferred Provider

Care Haven Center

2720 Charles Town Road, Martinsburg WV, 25401

Starting at

$7,671

For this area
$$$
  • nursing homes
View Community
Resident Review Score
8.4
|
Loved
Canterbury Center

Preferred Provider

Canterbury Center

80 Maddex Drive, Shepherdstown WV, 25443

Starting at

$5,250

For this area
$$$
  • assisted living
  • nursing homes
View Community
Call or ChatCall 1 (844) 240-4458