Heritage Hall Wise

9434 Coeburn Mountain Road, Wise VA, 24293

Resident Review Score
9
|
Most Loved
Starting price

$3,396

For this area
$$$
Heritage Hall Wise - Gallery Image 1

Heritage Hall Wise is a nursing home in Wise, VA, with 97 certified beds. Heritage Hall Wise is a senior care company operated by Heritage Hall. In addition to being a nursing home, this facility provides assisted living and memory care for residents with Alzheimer's or some other form of dementia. The community also has an independent living option. This facility may offer respite stays. If this is something you need, you will need to find out if there are any additional restrictions on this option. Heritage Hall Wise offers multiple therapy services to its residents, including occupational and physical therapists (in-house). In addition, access to a speech therapist is provided. Heritage Hall Wise offers dental care to its residents.

Costs at this community start at $3,396 and range up to $6,175 per month. The average price in the community is $4,786, which is more than the average cost of $4,782 for nursing home care in the area. The cost of nursing home care in this area is essentially the same as the cost throughout the state. Depending on other care the resident needs, additional care may increase the monthly cost. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 4.2 hours daily per resident. This time is made up of 1.6 hours with licensed nurses (0.5 by an RN and 1.1 by an LPN) and 2.6 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. See our amenity list below for more information.

There are four hospitals within 25 miles of Heritage Hall Wise. The two closest hospitals are Norton Community Hospital, which is 5.2 miles away, and Lonesome Pine Hospital, which is 12.5 miles away.

This nursing home has an overall rating of 3, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has an average health inspection rating of 3. The quality rating for this facility is 2 and the staff rating is 2.

Some of the key amenities available at Heritage Hall Wise are:

  • Outdoor Areas
  • Activity Center
  • Clubs & Communities

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(276) 328-2721

Pricing for Heritage Hall Wise

$4,782Avg. Local Starting Price
Heritage Hall Wise$3,396

Starting price

  • Within 25 Miles$5,047
  • In Tri-Cities, TN-VA$4,782
  • In VA$4,695
Resident Review Score
9
|
Most Loved
#1 in Wise, VA
Aggregated reviews in this score
Most Loved7
Loved0
Good0
Average0
Below Average1

Reviews

Residents and their families say:

This community is praised for its dedicated and caring staff, with several reviewers highlighting the hard work, compassion, and commitment of the team towards the residents. Many reviews express satisfaction with the clean and pleasant environment of the facility, noting that it smells nice and maintains high standards of cleanliness. The staff is commended for their teamwork and the excellent care they provide to residents, contributing to a positive atmosphere and quality of life. The rehab team is singled out for being the best and ensuring that the quality of life is just as prioritized as the quality of care, resonating with the community's motto that emphasizes caring as a family.
However, a note of concern was raised by one reviewer regarding the attitude of some nurses, labeling them as having a "hateful smart mouth" and alleging that there is a lack of frequent patient check-ins by most nurses, who are described as mostly rude. This feedback, however, contrasts sharply with the overwhelming number of positive comments about the staff's friendliness, helpfulness, and the loving, family-like atmosphere created for both residents and employees.

AI generated summary of real reviews

ANNUAL DATA

Heritage Hall Wise

Availability

Each community has a certified number of beds that are available.

certified beds

97
112.1

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

4
3.5

Local Avg

health inspection

4
3.5

Local Avg

quality

2
3

Local Avg

staff

2
2.7

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

0
0.7

Local Avg

infection control citations

3
0.3

Local Avg

fines

0
0.9

Local Avg

amount of fines

$0
$19,160

Local Avg

Staff Hours (per resident per day)

licensed staff hours

2
1.6

Local Avg

total nurse hours

4
3.7

Local Avg

weekend nurse hours

3
3.1

Local Avg

weekend rn hours

0
0.4

Local Avg

Staff Turnover (per year)

nursing staff

100
48

Local Avg

registered nurses

100
42.1

Local Avg

administrators who left

1
0.4

Local Avg

Facility Details

  • Legal name

    HERITAGE HALL WISE

  • Ownership type

    For profit - Corporation

  • Federal Provider Number

    495350

  • Provider SSA county code

    970

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    March 01, 2001

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    Yes

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Heritage Hall Wise

Outdoor Areas
Activity Center
Clubs & Communities

Complaints

0 Penalties Imposed

0 Health Complaint Deficienceis

$0 In Fines Imposed

0 Payment Denials

0 Total Fines Imposed

0 Total Incidents Reported

2 Total Complaints Reported

3 Health Standard Deficiencies

3 Total Deficiencies Reported

Accommodations

Wifi

Outdoor Areas

Outdoor Garden

Occupancy

83 Current Occupants

97 Total Units

Activities & Fitness

Activity Centre

Arts & Crafts

Clubs & Communities

Library & Computer Lounge

Care

Assisted Living

Dental Care

Diabetic

Dialysis

Hospice

Memory Care

Nurses

Occupational Therapy

Offers Continuing Care

Offers Resident/family Counciling

Speech Therapy

Stroke Care

Services

Beauty Salon & Barber Shop

Additional Features

Certified By Medicare And Medicaid

Medicare Participant Since 03/01/2001

Dining & Nutrition

Meals Provided

Hospitals

Mountain View Regional Medical Center

310 3Rd Street, Ne

Distance: 4.0 miles

Norton Community Hospital

100 15Th Street Northwest

Distance: 5.2 miles

Wellmont Lonesome Pine Hospital

1990 Holton Avenue East

Distance: 12.5 miles

Churches

Clintwood Bible Church

1506 Coeburn Road, Clintwood

Distance: 11.8 miles

Shepard Independent Baptist Church

530 Coeburn Rd, Clintwood

Distance: 12.8 miles

Clintwood Primitive Baptist Church

100 Spruce Lane, Clintwood

Distance: 13.5 miles

Resident Review Score
N/A
|
Not Enough Reviews
Mountain View Regional Medical Center

Preferred Provider

Mountain View Regional Medical Center

310 Third Street, Ne, Norton VA, 24273

Starting at

$2,965

For this area
$$$
  • assisted living
  • nursing homes
View Community
Resident Review Score
8.4
|
Loved
Heritage Hall Big Stone Gap

Preferred Provider

Heritage Hall Big Stone Gap

2045 Valley View Drive, Big Stone Gap VA, 24219

Starting at

$2,965

For this area
$$$
  • assisted living
  • nursing homes
View Community
Resident Review Score
N/A
|
Not Enough Reviews
Heritage Hall Clintwood

Preferred Provider

Heritage Hall Clintwood

1225 Clintwood Main Street, Route 607 Po Box 909, Clintwood VA, 24228

Starting at

$2,965

For this area
$$$
  • nursing homes
View Community
Call or ChatCall 1 (844) 240-4458