Heritage Hall Big Stone Gap

2045 Valley View Drive, Big Stone Gap VA, 24219


Resident Review Score
8.4
|
Loved

Starting price

$2,965

For this area
$$$

Heritage Hall Big Stone Gap is a nursing home in Big Stone Gap, VA, with 180 certified beds. Heritage Hall Big Stone Gap is a senior care company operated by Heritage Hall. In addition to being a nursing home, this facility provides assisted living and memory care for residents with Alzheimer's or some other form of dementia. The community also has an independent living option. This facility may offer respite stays. If this is something you need, you will need to find out if there are any additional restrictions on this option. Heritage Hall Big Stone Gap offers multiple therapy services to its residents, including occupational and physical therapists (in-house). In addition, access to a speech therapist is provided. Heritage Hall Big Stone Gap offers dental care to its residents.

Costs at this community start at $2,965 and range up to $6,600 per month. The average price in the community is $4,783, which is greater than the average cost of $4,782 for nursing home care in the area. The cost of nursing home care in this area is essentially the same as the cost throughout the state. If the resident needs added care, additional care or services may increase the cost of care. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.5 hours daily per resident. This time is made up of 1.3 hours with licensed nurses (0.3 by an RN and 1.0 by an LPN) and 2.2 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. This facility has a variety of activities, including musical performances and social outings. See our amenity list below for more information.

There are four hospitals within 25 miles of Heritage Hall Big Stone Gap. The two closest hospitals are Lonesome Pine Hospital, which is 0.1 miles away, and Norton Community Hospital, which is 7.3 miles away.

This nursing home has an overall rating of 2, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has an average health inspection rating of 3. The ratings for the staff of this facility are poor (rating of 1) and the quality ratings are average, with a rating of 2.

Some of the key amenities available at Heritage Hall Big Stone Gap are:

  • Outdoor Areas
  • Activity Center
  • Clubs & Communities


For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(276) 523-3000

Pricing for Heritage Hall Big Stone Gap

$4,782Avg. Local Starting Price
Heritage Hall Big Stone Gap$2,965

Starting price

  • Within 25 Miles$5,279
  • In Tri-Cities, TN-VA$4,782
  • In VA$4,695
Resident Review Score
8.4
|
Loved
#1 in Big Stone Gap, VA

Aggregated reviews in this score
Most Loved20
Loved1
Good0
Average0
Below Average5

Reviews

Residents and their families say:

This community receives a great deal of praise for its compassionate and professional care, with many reviewers highlighting the staff's friendliness and helpfulness. Families and visitors frequently mention how the community maintains a happy and healthy environment for its residents, treating them like family members. The dedication of the staff across various departments, including maintenance, nursing, therapy, and activities, is often noted, emphasizing that their efforts go beyond the basic requirements to ensure residents are well-cared for. Families appreciate being kept informed about their loved ones' care and well-being, and many have commended the facility for its response to challenges, including those posed by COVID-19. The quality of food and the overall facility also receive positive comments, contributing to the sense of a homelike atmosphere.
However, there is a concern raised by one reviewer regarding the management of care, particularly in relation to following specialist plans of care after surgery. This reviewer feels that there was a lack of respect for the specialist's plan, which led to a decline in the quality of care and the creation of new health issues, suggesting a need for improvement in adhering to residents' care plans and maintaining open, respectful communication with families about treatment decisions. This critique, however, appears to be isolated when compared to the numerous positive reviews that applaud this community for its exceptional care and commitment to residents.

AI generated summary of real reviews

ANNUAL DATA

Heritage Hall Big Stone Gap


Availability

Each community has a certified number of beds that are available.

certified beds

180

Ratings

User ratings are a trustworthy source of information about a community.

overall

2

health inspection

3

quality

2

staff

1

Incidents

Incidents within a community must be reported and documented.

facility reported

0

infection control citations

0

fines

3

amount of fines

$98,778

Staff Hours (per resident per day)

licensed staff hours

1

total nurse hours

4

weekend nurse hours

3

weekend rn hours

0

Staff Turnover (per year)

nursing staff

0

registered nurses

0

administrators who left

2

Facility Details

  • Legal name

    HERITAGE HALL BIG STONE GAP

  • Ownership type

    For profit - Corporation

  • Federal Provider Number

    495135

  • Provider SSA county code

    970

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    February 10, 1983

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Heritage Hall Big Stone Gap


Outdoor Areas
Activity Center
Clubs & Communities

Complaints


0 Penalties Imposed

0 Health Complaint Deficienceis

$0 In Fines Imposed

0 Payment Denials

0 Total Fines Imposed

0 Total Incidents Reported

2 Health Standard Deficiencies

2 Total Complaints Reported

2 Total Deficiencies Reported

Accommodations


Wifi

Outdoor Areas

Outdoor Garden

Occupancy


160 Current Occupants

180 Total Units

Activities & Fitness


Activity Centre

Arts & Crafts

Clubs & Communities

Library & Computer Lounge

Social Outings

Care


Ambulatory Care

Assisted Living

Dental Care

Diabetic

Dialysis

Hospice

Incontinence Care

Memory Care

Nurses

Occupational Therapy

Offers Resident/family Counciling

Speech Therapy

Stroke Care

Services


Beauty Salon & Barber Shop

Additional Features


Certified By Medicare And Medicaid

Medicare Participant Since 02/10/1983

Dining & Nutrition


Meals Provided

Hospitals


Wellmont Lonesome Pine Hospital

1990 Holton Avenue East

Distance: 0.1 miles

Norton Community Hospital

100 15Th Street Northwest

Distance: 7.3 miles

Mountain View Regional Medical Center

310 3Rd Street, Ne

Distance: 8.5 miles

Churches


Whitesburg United Methodist

283 East Main Street, Whitesburg

Distance: 16.8 miles

Cornerstone Church

676 State Highway 2034, Whitesburg

Distance: 16.9 miles

Faith Community Church

46a Webb Street, Whitesburg

Distance: 17.2 miles

Resident Review Score
N/A
|
Not Enough Reviews
Mountain View Regional Medical Center

Preferred Provider

Mountain View Regional Medical Center

310 Third Street, Ne, Norton VA, 24273


Starting at

$2,965

For this area
$$$

  • assisted living
  • nursing homes
Resident Review Score
8.1
|
Loved
Ridgecrest Manor Nursing & Rehabilitation

Preferred Provider

Ridgecrest Manor Nursing & Rehabilitation

157 Ross Carter Boulevard, Duffield VA, 24244


Starting at

$2,965

For this area
$$$

  • nursing homes
Resident Review Score
9
|
Most Loved
Heritage Hall Wise

Preferred Provider

Heritage Hall Wise

9434 Coeburn Mountain Road, Wise VA, 24293


Starting at

$3,396

For this area
$$$

  • assisted living
  • nursing homes
Call or ChatCall 1 (844) 240-4458