Consulate Health Care Of Norfolk

3900 Llewellyn Ave, Norfolk VA, 23504

Resident Review Score
4.3
|
Average
Starting price

$2,000

For this area
$$$
Consulate Health Care Of Norfolk - Gallery Image 1

Consulate Health Care Of Norfolk is a nursing home in Norfolk, VA, with 222 certified beds. In addition to being a nursing home, this facility provides assisted living and memory care for residents with Alzheimer's or some other form of dementia. The community also has an independent living option. This facility may offer respite stays. If this is something you need, you will need to find out if there are any additional restrictions on this option. Consulate Health Care Of Norfolk offers multiple therapy services to its residents, including occupational and physical therapists (in-house). In addition, access to a speech therapist is provided.

Costs at this community start at $2,000 and range up to $6,945 per month. The average price in the community is $4,473, which is less than the average price of $4,770 in the area. The cost of nursing home care in this area is essentially the same as the cost throughout the state. Depending on the services the resident needs, additional care may increase the cost of care. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 2.2 hours daily per resident. This time is made up of 0.9 hours with licensed nurses (0.2 by an RN and 0.8 by an LPN) and 1.2 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. This facility has various activities, including musical performances and social outings. See our amenity list below for more information.

There are 12 hospitals within 25 miles of Consulate Health Care Of Norfolk. The two closest hospitals are Bon Secours Depaul Medical Center, which is 1.2 miles away, and Childrens Hospital Of The Kings Daughters Inc, which is 1.7 miles away.

This nursing home has an overall rating of 1, which means that it is in the bottom 20% of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has a health inspection rating of 1. The ratings for the staff of this facility are poor (rating of 1) and the quality ratings are average, with a rating of 1.

Some of the key amenities available at Consulate Health Care Of Norfolk are:

  • Housekeeping
  • Social Outings
  • Clubs & Communities
  • Outdoor Areas

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(757) 625-5363

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Pricing for Consulate Health Care Of Norfolk

$4,770Avg. Local Starting Price
Consulate Health Care Of Norfolk$2,000

Starting price

  • Within 25 Miles$4,836
  • In Norfolk-Portsmouth-Newport News$4,770
  • In VA$4,695
Resident Review Score
4.3
|
Average
#6 in Norfolk, VA
Aggregated reviews in this score
Most Loved2
Loved1
Good1
Average1
Below Average7

Reviews

Residents and their families say:

This community has garnered a mix of reviews, but a significant number of them highlight positive experiences. Many reviewers shared their appreciation for the welcoming and professional atmosphere created by the staff. The team's dedication to ensuring the well-being and care of the patients was frequently mentioned, with specific praise for their efforts in rehabilitation and maintaining patient health. The community has been described as fostering strong, caring relationships between staff, patients, and visitors, which greatly enhanced the overall experience for many. Social activities, therapy options including therapy dogs, and attentiveness to the patients' needs were among the positive aspects that stood out. Some visitors and patients felt the community went above and beyond what they expected, particularly in comparison to previous experiences in similar facilities.
However, not all feedback was glowing. There were concerns about the physical state of the building, described by some as old-looking, and a few negative remarks about the quality of the food. Additionally, issues such as insufficient staffing, long wait times for assistance, reported sightings of bugs, and a need for better coordination with primary healthcare providers were mentioned more than once. Despite these criticisms, the positive experiences related to the care, environment, and staff's commitment seem to have had a significant impact on the overall satisfaction of many patients and their families.

AI generated summary of real reviews

ANNUAL DATA

Consulate Health Care Of Norfolk

Availability

Each community has a certified number of beds that are available.

certified beds

222
111.9

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

1
2.1

Local Avg

health inspection

1
2.3

Local Avg

quality

4
3.3

Local Avg

staff

1
1.8

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

0
0.1

Local Avg

infection control citations

0
0.6

Local Avg

fines

4
1.5

Local Avg

amount of fines

$59,549
$53,287

Local Avg

Staff Hours (per resident per day)

licensed staff hours

1
1.4

Local Avg

total nurse hours

2
3.4

Local Avg

weekend nurse hours

2
3

Local Avg

weekend rn hours

0
0.3

Local Avg

Staff Turnover (per year)

nursing staff

56
59.3

Local Avg

registered nurses

71
61.3

Local Avg

administrators who left

3
0.9

Local Avg

Facility Details

  • Legal name

    CONSULATE HEALTH CARE OF NORFOLK

  • Ownership type

    For profit - Limited Liability company

  • Federal Provider Number

    495273

  • Provider SSA county code

    641

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    April 01, 1993

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    Yes

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Consulate Health Care Of Norfolk

Housekeeping
Social Outings
Clubs & Communities
Outdoor Areas

Complaints

0 Penalties Imposed

$0 In Fines Imposed

0 Payment Denials

0 Total Fines Imposed

0 Total Incidents Reported

10 Health Complaint Deficiencies

14 Total Complaints Reported

19 Health Standard Deficiencies

23 Total Deficiencies Reported

Occupancy

211 Current Occupants

222 Total Units

Activities & Fitness

Activity Centre

Arts & Crafts

Clubs & Communities

Library & Computer Lounge

Social Outings

Care

Assisted Living

Independent Living

Memory Care

Nurses

Occupational Therapy

Offers Resident/family Counciling

Speech Therapy

Additional Features

Certified By Medicare And Medicaid

Medicare Participant Since 04/01/1993

Accommodations

Housekeeping

Landscaped Grounds

Outdoor Areas

Hospitals

Bon Secours Depaul Medical Center

150 Kingsley Lane

Distance: 1.3 miles

Children'S Hospital Of The Kings Daughters

601 Childrens Lane

Distance: 1.6 miles

Sentara Norfolk General Hospital

600 Gresham Drive

Distance: 1.7 miles

Churches

St Mark Rzua Church

1513 Colonial Avenue, Norfolk

Distance: 1.2 miles

Congregation Beth El

422 Shirley Avenue, Norfolk

Distance: 1.2 miles

Big House Church

1420 Colonial Avenue, Norfolk

Distance: 1.2 miles

Resident Review Score
N/A
|
Not Enough Reviews
Bon Secours Depaul,Tcc

Preferred Provider

Bon Secours Depaul,Tcc

150 Kingsley Lane, Norfolk VA, 23505

Starting at

$2,000

For this area
$$$
  • nursing homes
View Community
Resident Review Score
9
|
Most Loved
Signature Healthcare Of Norfolk

Preferred Provider

Signature Healthcare Of Norfolk

1005 Hampton Blvd, Norfolk VA, 23507

Starting at

$3,510

For this area
$$$
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View Community
Resident Review Score
N/A
|
Not Enough Reviews
Pelican Health Norfolk

Preferred Provider

Pelican Health Norfolk

827 Norview Avenue, Norfolk VA, 23509

Starting at

$2,000

For this area
$$$
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View Community
Call or ChatCall 1 (844) 240-4458