Windemere At Westover Hills

11106 Christus Hills, San Antonio TX, 78251

Resident Review Score
8
|
Loved
Starting price

$2,800

For this area
$$$
Windemere At Westover Hills - Gallery Image 1

Windemere At Westover Hills is a nursing home in San Antonio, TX, with 112 certified beds. In addition to being a nursing home, this facility provides assisted living care and has an independent living option. Windemere At Westover Hills offers dental care to its residents.

Costs at this community start at $2,800 and range up to $5,536 per month. The average price in the community is $4,168, which is more than the average cost of $3,915 for nursing home care in the area. The cost of nursing home care in this area is lower than the state average. If the resident needs added care, additional care may increase the cost of care. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.4 hours daily per resident. This time is made up of 1.6 hours with licensed nurses (0.4 by an RN and 1.2 by an LPN) and 1.8 hours with non-licensed nurse aides.

Special diet meals may not be available in all communities. This community provides a variety of special diets, including kosher meals and no or low-sodium meals. Residents need to have a scheduled, structured activity every day. This facility has a number of activities, including musical performances and social outings. See our amenity list below for more information.

There are 13 hospitals within 25 miles of Windemere At Westover Hills. The two closest hospitals are Methodist Ambulatory Surgery Hospital Nw, which is 7.6 miles away, and University Health System, which is 7.8 miles away.

This nursing home has an overall rating of 4, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has an average health inspection rating of 3. The ratings for quality are excellent and the staff ratings are average, with a rating of 2.

Some of the key amenities available at Windemere At Westover Hills are:

  • Pet Friendly
  • Activity Center
  • Beauty & Barber
  • Parking

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(210) 536-0224

Consider Nearby Preferred Providers

Patriot Heights Health Care Center

Patriot Heights Health Care Center

5000 Fawn Meadow None

Resident Review Score
8.6
|
Most Loved

Starting price

$2,400

Pricing for Windemere At Westover Hills

$3,915Avg. Local Starting Price
Windemere At Westover Hills$2,800

Starting price

  • Within 25 Miles$4,364
  • In San Antonio$3,915
  • In TX$4,573

Looking for Medicaid Options?

If you are using Medicaid to pay for senior living, your options are likely different.

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Resident Review Score
8
|
Loved
#23 in San Antonio, TX
Aggregated reviews in this score
Most Loved75
Loved8
Good1
Average1
Below Average24

Reviews

Residents and their families say:

This community has received a mix of feedback, particularly praising its clean environment, friendly and professional staff, and high-quality rehabilitation services. Many reviewers highlighted the cleanliness of the facility and the attentiveness of the nursing and therapy teams. Positive remarks were made about the individual care received from nurses, CNAs, therapists, and other staff members who went above and beyond in their roles, ensuring patients felt cared for and supported throughout their rehabilitation. The community's ability to provide a welcoming and warm atmosphere, alongside efficient management and exceptional customer service, was also commended.
However, several reviews noted concerns, including issues with communication and coordination regarding medical appointments and treatments, which caused unnecessary stress for patients and their families. Additionally, some reviewers expressed dissatisfaction with the responsiveness of the office and nursing staff to minor problems, and a few mentioned experiences with staff communicating in hostile tones. There were also repeated mentions of the facility being short-staffed, which seemed to impact the level of care and service provided, including delays in answering call lights, challenges in maintaining cleanliness, and problems with meal service due to kitchen staffing issues. Despite these criticisms, many families and patients felt grateful for the care received, emphasizing improvements in facility conditions over time, the professionalism of the therapy teams, and the overall supportive community environment.

AI generated summary of real reviews

ANNUAL DATA

Windemere At Westover Hills

Availability

Each community has a certified number of beds that are available.

certified beds

112
117.4

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

3
2.4

Local Avg

health inspection

3
2.7

Local Avg

quality

5
3.8

Local Avg

staff

1
1.4

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

0
2.2

Local Avg

infection control citations

0
2.6

Local Avg

fines

2
2.4

Local Avg

amount of fines

$19,500
$45,127

Local Avg

Staff Hours (per resident per day)

licensed staff hours

2
1.3

Local Avg

total nurse hours

3
3.1

Local Avg

weekend nurse hours

3
2.8

Local Avg

weekend rn hours

0
0.3

Local Avg

Staff Turnover (per year)

nursing staff

52
54.8

Local Avg

registered nurses

50
59.1

Local Avg

administrators who left

2
0.7

Local Avg

Facility Details

  • Legal name

    WINDEMERE AT WESTOVER HILLS

  • Ownership type

    For profit - Corporation

  • Federal Provider Number

    676402

  • Provider SSA county code

    130

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    June 01, 2016

  • Type of council

    Both

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Windemere At Westover Hills

Pet Friendly
Activity Center
Beauty & Barber
Parking

Dining & Nutrition

All-day Dining

Gluten-free

Kosher Available

Low / No Sodium

Meals Provided

No Sugar

Vegan

Vegetarian Available

Accommodations

WiFi/High-speed Internet

Air Conditioned

Outdoor Areas

Parking

Pet Friendly

Activities & Fitness

Activity Centre

Social Outings

Care

Ambulatory Care

Dentist

Incontinence Care

Medication Management

Memory Care

Nurse

Occupational Therapist

Physical Therapist

Podiatrist

Services

Beauty Salon & Barber Shop

Complimentary Transportation

Transportation At Cost

Additional Features

Dogs Allowed

Filipino

Visiting Chaplain or Priest

Visiting Rabbi

Hospitals

Warm Springs Rehabilitation Hospital Of San Antonio

5101 Medical Drive

Distance: 7.5 miles

Methodist Ambulatory Surgery Hospital - Northwest

9150 Huebner Road, Suite 100

Distance: 7.6 miles

University Hospital

4502 Medical Drive

Distance: 7.8 miles

Churches

Compass Church

Bandera Road, Helotes

Distance: 6.9 miles

Arkport United Methodist Church

West Avenue & Old Main Street, Arkport

Distance: 10.9 miles

Our Lady Of Grace Church

223 East Summit Avenue, San Antonio

Distance: 12.4 miles

Resident Review Score
6.5
|
Good
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Resident Review Score
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Loved
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Call or ChatCall 1 (844) 240-4458