Westover Hills Rehabilitation And Healthcare

9922 State Hwy. 151, San Antonio TX, 78251

Resident Review Score
4.8
|
Average
Starting price

$6,083

For this area
$$$
Westover Hills Rehabilitation And Healthcare - Gallery Image 1

Westover Hills Rehabilitation And Healthcare is a nursing home in San Antonio, TX, with 124 certified beds. In addition to being a nursing home, this facility provides assisted living care and has an independent living option. Westover Hills Rehabilitation And Healthcare offers several therapy services to its residents, including occupational and physical therapists (in-house). In addition, access to a speech therapist is provided.

Costs at this community start at $6,083 and range up to $7,056 per month. The average price in the community is $6,570, which is higher than the average cost of $3,915 for nursing home care in the area. The cost of nursing home care in this area is less than the state average. If the resident needs added care, additional care may increase the cost of care. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.3 hours daily per resident. This time is made up of 1.5 hours with licensed nurses (0.3 by an RN and 1.2 by an LPN) and 1.7 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. See our amenity list below for more information.

There are 13 hospitals within 25 miles of Westover Hills Rehabilitation And Healthcare. The two closest hospitals are University Health System, which is 7.3 miles away, and Methodist Ambulatory Surgery Hospital Nw, which is 7.5 miles away.

This nursing home has an overall rating of 3, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has an average health inspection rating of 3. The quality rating for this facility is 4 and the staff rating is 2.

Some of the key amenities available at Westover Hills Rehabilitation And Healthcare are:

  • Activity Center
  • Pet Friendly
  • Housekeeping

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(210) 546-2273

Consider Nearby Preferred Providers

Patriot Heights Health Care Center

Patriot Heights Health Care Center

5000 Fawn Meadow None

Resident Review Score
8.6
|
Most Loved

Starting price

$2,400

Pricing for Westover Hills Rehabilitation And Healthcare

$3,915Avg. Local Starting Price
Westover Hills Rehabilitation And Healthcare$6,083

Starting price

  • Within 25 Miles$4,389
  • In San Antonio$3,915
  • In TX$4,573

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If you are using Medicaid to pay for senior living, your options are likely different.

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Resident Review Score
4.8
|
Average
#55 in San Antonio, TX
Aggregated reviews in this score
Most Loved5
Loved2
Good1
Average1
Below Average12

Reviews

Residents and their families say:

This community has garnered mixed reactions from its residents and their families, painting a complex picture of the care and services provided. On the positive side, many reviewers praise the facility's cleanliness, friendly environment, and the dedication of the staff. The rehab department, in particular, receives commendation for its efforts to get residents back on their feet and home as soon as possible. Some reviewers have expressed satisfaction with the level of care provided, mentioning that the meals are good and caregivers, including nurses and CMA's, treat residents with respect and a caring attitude. The environment is described as nice and friendly, with several individuals feeling grateful for the attention and treatment their loved ones received during their stay.
However, amidst these positive accounts, there are concerns and complaints that cannot be overlooked. Issues such as delayed surgical procedures and dissatisfaction with the so-called rehabilitation center have been voiced. One significant incident involved a resident who experienced a serious health scare due to blood clots but faced initial resistance from the staff when seeking hospital care. Additionally, there are isolated complaints regarding the level of professionalism among some employees and criticisms about the lack of timely diaper changes and rough handling of residents. These criticisms suggest areas where the community may need to focus on improvements to match the expectations and needs of its residents and their families.

AI generated summary of real reviews

ANNUAL DATA

Westover Hills Rehabilitation And Healthcare

Availability

Each community has a certified number of beds that are available.

certified beds

124
117.4

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

1
2.4

Local Avg

health inspection

2
2.7

Local Avg

quality

4
3.8

Local Avg

staff

1
1.4

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

0
2.2

Local Avg

infection control citations

2
2.6

Local Avg

fines

3
2.4

Local Avg

amount of fines

$38,931
$45,127

Local Avg

Staff Hours (per resident per day)

licensed staff hours

2
1.3

Local Avg

total nurse hours

3
3.1

Local Avg

weekend nurse hours

3
2.8

Local Avg

weekend rn hours

0
0.3

Local Avg

Staff Turnover (per year)

nursing staff

55
54.8

Local Avg

registered nurses

56
59.1

Local Avg

administrators who left

0
0.7

Local Avg

Facility Details

  • Legal name

    WESTOVER HILLS REHABILITATION AND HEALTHCARE

  • Ownership type

    For profit - Limited Liability company

  • Federal Provider Number

    676281

  • Provider SSA county code

    130

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    May 04, 2011

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Westover Hills Rehabilitation And Healthcare

Activity Center
Pet Friendly
Housekeeping

Complaints

0 Penalties Imposed

$0 In Fines Imposed

0 Payment Denials

0 Total Fines Imposed

11 Total Deficiencies Reported

1 Total Incidents Reported

2 Health Complaint Deficiencies

3 Total Complaints Reported

9 Health Standard Deficiencies

Occupancy

109 Current Occupants

124 Total Units

Activities & Fitness

Activity Centre

Library & Computer Lounge

Additional Features

Certified By Medicare And Medicaid

Medicare Participant Since 05/04/2011

Pet Friendly

Care

Dialysis

Hospice

Occupational Therapy

Offers Resident/family Counciling

Skilled Nursing

Speech Therapy

Services

Housekeeping

Accommodations

Outdoor Areas

Hospitals

Warm Springs Rehabilitation Hospital Of San Antonio

5101 Medical Drive

Distance: 7.2 miles

University Hospital

4502 Medical Drive

Distance: 7.3 miles

Methodist Ambulatory Surgery Hospital - Northwest

9150 Huebner Road, Suite 100

Distance: 7.5 miles

Churches

Compass Church

Bandera Road, Helotes

Distance: 7.9 miles

Arkport United Methodist Church

West Avenue & Old Main Street, Arkport

Distance: 10.3 miles

Our Lady Of Grace Church

223 East Summit Avenue, San Antonio

Distance: 11.2 miles

Resident Review Score
6.5
|
Good
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Call or ChatCall 1 (844) 240-4458