The Enclave

18803 Hardy Oak, San Antonio TX, 78258

Resident Review Score
7.1
|
Loved
Starting price

$2,085

For this area
$$$
The Enclave - Gallery Image 1

Welcome to The Enclave, a nursing home community located in San Antonio, Texas. The cost of the nursing-homes community at The Enclave starts at a monthly rate of $2,295 to $5,536. There may be some additional services that could increase the cost of care, depending on the services that you may need. When you visit the community, please check to see if pets are allowed to live in the community with you.

There are 13 hospitals within 25 miles of The Enclave. The two closest hospitals are Methodist Stone Oak Hospital which is 0.3 miles away and South Texas Spine And Surgical Hospital which is 0.3 miles away.

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(512) 438-2630

Consider Nearby Preferred Providers

Patriot Heights Health Care Center

Patriot Heights Health Care Center

5000 Fawn Meadow None

Resident Review Score
8.6
|
Most Loved

Starting price

$2,400

Pricing for The Enclave

$3,915Avg. Local Starting Price
The Enclave$2,085

Starting price

  • Within 25 Miles$4,364
  • In San Antonio$3,915
  • In TX$4,573

Looking for Medicaid Options?

If you are using Medicaid to pay for senior living, your options are likely different.

Learn More
Resident Review Score
7.1
|
Loved
#36 in San Antonio, TX
Aggregated reviews in this score
Most Loved43
Loved1
Good2
Average3
Below Average22

Reviews

Residents and their families say:

This community received a mix of feedback across various aspects of its services and environment. On the positive side, numerous reviews praise the cleanliness and beauty of the facility, highlighting the efforts of the housekeeping staff to maintain a pristine and welcoming environment. The therapy and rehabilitation services were frequently commended for their effectiveness, with several reviewers noting significant progress in their or their loved ones' recovery. The staff, from clinical to administrative and housekeeping, received accolades for their professionalism, friendliness, and dedication to patient care. Moreover, the community was described as having a positive atmosphere with engaging activities, good food, and a strong sense of compassion and respect for residents.
However, not all experiences shared were positive. One reviewer detailed a concerning incident where urgent medical attention seemed to be delayed, and family members felt dismissed when raising concerns about their loved one's safety and well-being. Communication issues were mentioned, with some family members feeling left out of the loop regarding the care and status of their loved ones. There were also criticisms about the handling of specific healthcare needs and administrative aspects, such as billing and paperwork, which appeared to cause frustration for some families. Despite these issues, the positive remarks about staff responsiveness, clean facilities, and effective rehabilitation services suggest a community that strives to offer quality care but may need to address certain operational and communication challenges to ensure all residents and their families have a consistently positive experience.

AI generated summary of real reviews

ANNUAL DATA

The Enclave

Availability

Each community has a certified number of beds that are available.

certified beds

142
117.4

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

3
2.4

Local Avg

health inspection

3
2.7

Local Avg

quality

4
3.8

Local Avg

staff

0
1.4

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

5
2.2

Local Avg

infection control citations

9
2.6

Local Avg

fines

1
2.4

Local Avg

amount of fines

$9,750
$45,127

Local Avg

Staff Hours (per resident per day)

licensed staff hours

0
1.3

Local Avg

total nurse hours

0
3.1

Local Avg

weekend nurse hours

0
2.8

Local Avg

weekend rn hours

0
0.3

Local Avg

Staff Turnover (per year)

nursing staff

0
54.8

Local Avg

registered nurses

0
59.1

Local Avg

administrators who left

0
0.7

Local Avg

Facility Details

  • Legal name

    THE ENCLAVE

  • Ownership type

    For profit - Corporation

  • Federal Provider Number

    676425

  • Provider SSA county code

    130

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    April 27, 2017

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Hospitals

Methodist Stone Oak Hospital

1139 East Sonterra Boulevard

Distance: 0.3 miles

South Texas Spine And Surgical Hospital

18600 North Hardy Oak Boulevard

Distance: 0.3 miles

Select Rehabilitation Hospital Of San Antonio

19126 Stonehue

Distance: 1.1 miles

Churches

Arkport United Methodist Church

West Avenue & Old Main Street, Arkport

Distance: 7.6 miles

Riverside Community Church

1100 Bulverde Road, Bulverde

Distance: 11.0 miles

Our Lady Of Grace Church

223 East Summit Avenue, San Antonio

Distance: 11.0 miles

Resident Review Score
7
|
Loved
Stone Oak Care Center

Preferred Provider

Stone Oak Care Center

505 Madison Oak Dr, San Antonio TX, 78258

Starting at

$6,083

For this area
$$$
  • nursing homes
View Community
Resident Review Score
8
|
Loved
Sonterra Health Center

Preferred Provider

Sonterra Health Center

18514 Sonterra Place, San Antonio TX, 78258

Starting at

$2,295

For this area
$$$
  • nursing homes
View Community
Resident Review Score
8.4
|
Loved
Coronado At Stone Oak

Preferred Provider

Coronado At Stone Oak

19638 Stone Oak Parkway, San Antonio TX, 78258

Starting at

$2,295

For this area
$$$
  • nursing homes
View Community
Call or ChatCall 1 (844) 240-4458