Sonterra Health Center

18514 Sonterra Place, San Antonio TX, 78258


Resident Review Score
8
|
Loved

Starting price

$2,295

For this area
$$$

Sonterra Health Center is a nursing home in San Antonio, TX, with 124 certified beds. In addition to being a nursing home, this facility provides assisted living care and has an independent living option.

Costs at this community start at $2,295 and range up to $5,536 per month. The average price in the community is $3,916, which is more than the average cost of $3,915 for nursing home care in the area. The cost of nursing home care in this area is less than the state average. If the resident needs added care, additional services may increase the monthly cost. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.8 hours daily per resident. This time is made up of 1.6 hours with licensed nurses (0.2 by an RN and 1.4 by an LPN) and 2.2 hours with non-licensed nurse aides.

There are 13 hospitals within 25 miles of Sonterra Health Center. The two closest hospitals are South Texas Spine And Surgical Hospital, which is 1.2 miles away, and Methodist Stone Oak Hospital, which is 1.4 miles away.

This nursing home has an overall rating of 3, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has an average health inspection rating of 3. The quality rating for this facility is 4 and the staff rating is 2.


For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(210) 545-4800

Consider Nearby Preferred Providers

Pricing for Sonterra Health Center

$3,915Avg. Local Starting Price
Sonterra Health Center$2,295

Starting price

  • Within 25 Miles$4,347
  • In San Antonio$3,915
  • In TX$4,573

Looking for Medicaid Options?

If you are using Medicaid to pay for senior living, your options are likely different.


Resident Review Score
8
|
Loved
#21 in San Antonio, TX

Aggregated reviews in this score
Most Loved26
Loved1
Good1
Average2
Below Average7

Reviews

Residents and their families say:

This community has garnered a mix of feedback, reflecting a range of experiences with its facilities, staff, and services. Prominent positive comments highlight the attentive and caring nature of the staff, from the nursing team to the physical therapists, and even the administrative and maintenance teams. Many reviewers commend the strong bonds formed with staff, describing them as family-like, and appreciate the clean and friendly environment. Multiple testimonials underline the efficacy of the rehabilitation services, with several individuals noting significant improvements in the health and mobility of their family members or themselves following stays for various medical issues. Activities directors and specific staff members receive gratitude for their contributions to residents' well-being and social engagement.
However, there are notable criticisms, including an account of unprofessional behavior from a director, concerns about the adequacy of staff training, and one reviewer describing their stay as a nightmare due to perceived inadequacies in care and facilities. Several reviews also mention issues with food quality and a need for better staffing, suggesting that the community sometimes struggles with resources or operational efficiency. Despite these points of contention, the majority sentiment leans positively, with many expressing heartfelt thanks for the care provided to their loved ones and themselves, sometimes under challenging circumstances. The positive impact on residents' social lives, health, and overall happiness is a recurring theme in the feedback, suggesting that for many, this community has successfully served as a supportive and compassionate home.

AI generated summary of real reviews

ANNUAL DATA

Sonterra Health Center


Availability

Each community has a certified number of beds that are available.

certified beds

124

Ratings

User ratings are a trustworthy source of information about a community.

overall

3

health inspection

3

quality

4

staff

2

Incidents

Incidents within a community must be reported and documented.

facility reported

2

infection control citations

3

fines

1

amount of fines

$650

Staff Hours (per resident per day)

licensed staff hours

2

total nurse hours

4

weekend nurse hours

3

weekend rn hours

0

Staff Turnover (per year)

nursing staff

59

registered nurses

89

administrators who left

1

Facility Details

  • Legal name

    SONTERRA HEALTH CENTER

  • Ownership type

    Government - Hospital district

  • Federal Provider Number

    676158

  • Provider SSA county code

    130

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    November 28, 2007

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Hospitals


Select Rehabilitation Hospital Of San Antonio

19126 Stonehue

Distance: 1.1 miles

South Texas Spine And Surgical Hospital

18600 North Hardy Oak Boulevard

Distance: 1.2 miles

Methodist Stone Oak Hospital

1139 East Sonterra Boulevard

Distance: 1.4 miles

Churches


Arkport United Methodist Church

West Avenue & Old Main Street, Arkport

Distance: 6.9 miles

Our Lady Of Grace Church

223 East Summit Avenue, San Antonio

Distance: 10.6 miles

Compass Church

Bandera Road, Helotes

Distance: 11.1 miles

Resident Review Score
7
|
Loved
Stone Oak Care Center

Preferred Provider

Stone Oak Care Center

505 Madison Oak Dr, San Antonio TX, 78258


Starting at

$6,083

For this area
$$$

  • nursing homes
Resident Review Score
7.1
|
Loved
The Enclave

Preferred Provider

The Enclave

18803 Hardy Oak, San Antonio TX, 78258


Starting at

$2,085

For this area
$$$

  • nursing homes
Resident Review Score
8.4
|
Loved
Coronado At Stone Oak

Preferred Provider

Coronado At Stone Oak

19638 Stone Oak Parkway, San Antonio TX, 78258


Starting at

$2,295

For this area
$$$

  • nursing homes
Call or ChatCall 1 (844) 240-4458