The Highlands Of Dallas

9009 Forest Ln, Dallas TX, 75243


Resident Review Score
8.1
|
Loved

Starting price

$2,230

For this area
$$$

The Highlands Of Dallas is a nursing home in Dallas, TX, with 116 certified beds. In addition to being a nursing home, this facility provides assisted living care and has an independent living option.

Costs at this community start at $2,230 and range up to $6,640 per month. The average price in the community is $4,435, which is less than the average price of $4,460 in the area. The cost of nursing home care in this area is essentially the same as the cost throughout the state. Depending on other care the resident needs, additional services may increase the cost of care. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 2.9 hours daily per resident. This time is made up of 1.2 hours with licensed nurses (0.3 by an RN and 0.9 by an LPN) and 1.7 hours with non-licensed nurse aides.

There are 50 hospitals within 25 miles of The Highlands Of Dallas. The two closest hospitals are Medical City Dallas, which is 1.5 miles away, and Walnut Hill Medical Center, which is 1.9 miles away.

This nursing home has an overall rating of 2, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has an average health inspection rating of 3. The ratings for the staff of this facility are poor (rating of 1) and the quality ratings are average, with a rating of 1.


For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(972) 783-1771

Pricing for The Highlands Of Dallas

$4,460Avg. Local Starting Price
The Highlands Of Dallas$2,230

Starting price

  • Within 25 Miles$4,704
  • In Dallas-Fort Worth$4,460
  • In TX$4,573

Looking for Medicaid Options?

If you are using Medicaid to pay for senior living, your options are likely different.


Resident Review Score
8.1
|
Loved
#8 in Dallas, TX

Aggregated reviews in this score
Most Loved19
Loved0
Good0
Average0
Below Average6

Reviews

Residents and their families say:

This community has received a range of positive feedback from its residents and visitors, celebrating its beautifully remodeled facilities and the variety of activities available for long-term residents. The community’s leadership team and staff have been praised for being friendly, caring, and available even on weekends, which has been particularly appreciated. Special mention was made of the excellent care provided to patients and families, including keeping family members informed about their loved ones' care. Additionally, the quality of food, decor, and attentiveness to residents' needs has enhanced the living experience, making the place feel like home for many. The recent changes under new ownership and management have been met with enthusiasm, highlighting a commitment to excellence and compassion towards the geriatric community. The active involvement of management in addressing issues, as well as efforts to make the community as clean and welcoming as possible, add to the appeal of this residence as a recommended choice for loved ones in need of care.
However, a concern was raised about the weekend staffing, with one reviewer highlighting a specific incident of inadequate care and communication regarding their mother's health issue, which detracted from their otherwise positive view of the facility. The reported lack of responsiveness and the dismissive attitude of staff during weekends point towards a need for improvement in staffing or attentiveness to residents' needs during these times. Despite this, the community's general direction under new management and the array of positive changes have been viewed favorably by residents, families, and staff alike.

AI generated summary of real reviews

ANNUAL DATA

The Highlands Of Dallas


Availability

Each community has a certified number of beds that are available.

certified beds

116

Ratings

User ratings are a trustworthy source of information about a community.

overall

2

health inspection

3

quality

3

staff

1

Incidents

Incidents within a community must be reported and documented.

facility reported

0

infection control citations

4

fines

2

amount of fines

$6,825

Staff Hours (per resident per day)

licensed staff hours

1

total nurse hours

3

weekend nurse hours

3

weekend rn hours

0

Staff Turnover (per year)

nursing staff

66

registered nurses

75

administrators who left

0

Facility Details

  • Legal name

    THE HIGHLANDS GUEST CARE CENTER LLC

  • Ownership type

    For profit - Corporation

  • Federal Provider Number

    675447

  • Provider SSA county code

    390

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    January 26, 1995

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Hospitals


Kindred Hospital - Dallas

9525 Greenville Ave

Distance: 0.3 miles

Forest Park Medical Center

11990 North Central Expressway

Distance: 1.1 miles

Green Oaks Hospital

7808 Clodus Fields Drive

Distance: 1.3 miles

Churches


Lake Highlands Church

9919 McCree Road, Dallas

Distance: 3.3 miles

Lake Highlands United Methodist Church

9015 Plano Road, Dallas

Distance: 3.9 miles

Saint Bernard Of Clairvaux Catholic Church

1404 Old Gate Lane, Dallas

Distance: 6.4 miles

Resident Review Score
7.3
|
Loved
Kindred Hospital - Dallas

Preferred Provider

Kindred Hospital - Dallas

9525 Greenville Ave, Dallas TX, 75243


Starting at

$2,345

For this area
$$$

  • assisted living
  • nursing homes
Resident Review Score
8.3
|
Loved
Reliant Dallas Sub-Acute

Preferred Provider

Reliant Dallas Sub-Acute

7930 Northaven Road, Dallas TX, 75230


Starting at

$4,002

For this area
$$$

  • nursing homes
Resident Review Score
6.7
|
Good
The Meadows Health And Rehabilitation Center

Preferred Provider

The Meadows Health And Rehabilitation Center

8383 Meadow Rd, Dallas TX, 75231


Starting at

$2,620

For this area
$$$

  • nursing homes
Call or ChatCall 1 (844) 240-4458