Diversicare Of Lake Highlands

9009 White Rock Tr, Dallas TX, 75238

Resident Review Score
6.9
|
Good
Starting price

$4,230

For this area
$$$
Diversicare Of Lake Highlands - Gallery Image 1

Diversicare Of Lake Highlands is a nursing home in Dallas, TX, with 280 certified beds. In addition to being a nursing home, this facility provides assisted living and memory care for residents with Alzheimer's or some other form of dementia. The community also has an independent living option. This facility may offer respite stays. If this is something you need, you will need to find out if there are any additional restrictions on this option. Diversicare Of Lake Highlands offers multiple therapy services to its residents, including occupational and physical therapists (in-house). In addition, access to a speech therapist is provided. Diversicare Of Lake Highlands offers dental care to its residents.

Costs at this community start at $2,895 and range up to $6,000 per month. The average price in the community is $4,448, which is lower than the average price of $4,460 in the area. The cost of nursing home care in this area is essentially the same as the cost throughout the state. Depending on the services the resident needs, additional care may increase the cost of care. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 2.9 hours daily per resident. This time is made up of 1.5 hours with licensed nurses (0.5 by an RN and 1.0 by an LPN) and 1.4 hours with non-licensed nurse aides.

Special diet meals are not always available. This community provides vegan or vegetarian meals. Residents need to have a scheduled, structured activity every day. This facility has various activities, including musical performances and social outings. See our amenity list below for more information.

There are 49 hospitals within 25 miles of Diversicare Of Lake Highlands. The two closest hospitals are Walnut Hill Medical Center, which is 1.8 miles away, and Texas Institute For Surgery At Presbyterian Hospit, which is 1.9 miles away.

This nursing home has an overall rating of 2, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has an average health inspection rating of 2. The quality rating for this facility is 5 and the staff rating is 1.

Some of the key amenities available at Diversicare Of Lake Highlands are:

  • Outdoor Areas
  • Housekeeping
  • Activity Center
  • Fitness Programs
  • Pet Friendly

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(214) 348-8100

Room Pricing
Assisted Living
One BedroomStarting at$4,230

Personal Care Add-Ons

This community offers a range of care levels depending on the customized needs of each resident.

Services Package Price Range:Varies
Meals
Housekeeping
Laundry
Medication Assistance
Personal Care Assistance

Looking for Medicaid Options?

If you are using Medicaid to pay for senior living, your options are likely different.

Learn More
Resident Review Score
6.9
|
Good
#18 in Dallas, TX
Aggregated reviews in this score
Most Loved8
Loved4
Good0
Average0
Below Average6

Reviews

Residents and their families say:

This community has garnered positive feedback for its exceptional staff and comprehensive care across areas such as long term care, memory care, rehab services, and wound care. Reviewers have particularly praised the professionalism, friendliness, and dedication of both the leadership and frontline staff. The management team is highlighted for their active involvement in individual resident care, with a focus on making patient-oriented decisions. The Director of Nursing has been commended for their expertise and commitment to staff education on best practices for resident care, while various roles such as the Social Worker, Activities Director, and even the kitchen manager have been pointed out for their outstanding contributions to enhancing the lives of residents. The facility’s efforts in maintaining high standards of cleanliness and security, alongside the effective communication and warm welcome offered by the staff, have been noted as factors contributing to a positive environment for residents and their families.
Despite the overall positive remarks, there are concerns regarding the attention to detail in personal resident hygiene and the handling of specific complaints, indicating room for improvement. A few reviewers expressed dissatisfaction with certain aspects of care, including what was perceived as neglect or insufficient management oversight in ensuring the cleanliness and personal hygiene of some residents. However, these negative points are overshadowed by numerous accounts of satisfaction from families who have seen their loved ones well-cared for, with many stories of kindness, efficiency, and an evidently strong community spirit within the facility. The positive experiences shared by most reviewers, along with the mentioned renovations and improvements, suggest that this community remains a favored choice for those seeking a caring and engaging environment for their loved ones.

AI generated summary of real reviews

ANNUAL DATA

Diversicare Of Lake Highlands

Availability

Each community has a certified number of beds that are available.

certified beds

280
120.8

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

1
2.5

Local Avg

health inspection

2
2.7

Local Avg

quality

4
3.7

Local Avg

staff

1
1.5

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

8
2.5

Local Avg

infection control citations

0
2.6

Local Avg

fines

1
3

Local Avg

amount of fines

$7,511
$52,471

Local Avg

Staff Hours (per resident per day)

licensed staff hours

2
1.3

Local Avg

total nurse hours

3
3.1

Local Avg

weekend nurse hours

2
2.8

Local Avg

weekend rn hours

0
0.3

Local Avg

Staff Turnover (per year)

nursing staff

0
58.7

Local Avg

registered nurses

0
57.5

Local Avg

administrators who left

1
0.7

Local Avg

Facility Details

  • Legal name

    DIVERSICARE OF LAKE HIGHLANDS

  • Ownership type

    For profit - Corporation

  • Federal Provider Number

    455895

  • Provider SSA county code

    390

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    October 04, 1990

  • Type of council

    Both

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Diversicare Of Lake Highlands

Outdoor Areas
Housekeeping
Activity Center
Fitness Programs
Pet Friendly

Complaints

0 Penalties Imposed

0 Health Complaint Deficienceis

$0 In Fines Imposed

0 Payment Denials

0 Total Fines Imposed

0 Total Incidents Reported

3 Total Complaints Reported

4 Health Standard Deficiencies

4 Total Deficiencies Reported

Accommodations

Wheelchair Accessible Showers

Wifi

Housekeeping

Library & Computer Lounge

Outdoor Areas

Parking

Occupancy

170 Current Occupants

170 Total Units

Care

24-hour Skilled Nursing Care

Ambulatory Care

Assisted Living

Bariatric Care Unit

Dentist

Diabetes Management

Dialysis

Hospice

Hospice Care

Incontinence Care

IV Therapy

Laundry / Dry Cleaning

Medication Administration

Medication Management

Memory Care

Nurse

Nurses

Occupational Therapist

Occupational Therapy

Offers Resident/family Counciling

Oncology Care

Outpatient Rehabilitation

Physical Therapist

Podiatrist

Speech Therapy

Stroke Care

Swallowing Therapy

Tracheostomy Care

Activities & Fitness

Activity Centre

Fitness Programs

Social Outings

Services

Beauty Salon & Barber Shop

Complimentary Transportation

Transportation At Cost

Additional Features

Certified By Medicare And Medicaid

English

Medicare Participant Since 10/04/1990

Pet Friendly

Spanish

Dining & Nutrition

Kosher Available

Meals Provided

Vegetarian Available

Safety

Secured Community

Hospitals

Texas Institute For Surgery At Texas Health Presbyterian Dallas

7115 Greenville Avenue

Distance: 1.9 miles

Texas Health Presbyterian Hospital Dallas

8200 Walnut Hill Lane

Distance: 2.0 miles

North Central Surgical Center

9301 North Central Expressway # 100

Distance: 2.4 miles

Churches

Lake Highlands Church

9919 McCree Road, Dallas

Distance: 0.9 miles

Lake Highlands United Methodist Church

9015 Plano Road, Dallas

Distance: 1.7 miles

Saint Bernard Of Clairvaux Catholic Church

1404 Old Gate Lane, Dallas

Distance: 3.4 miles

Resident Review Score
N/A
|
Not Enough Reviews
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Call or ChatCall 1 (844) 240-4458