West Hills Health And Rehab

6801 Middlebrook Pike, Knoxville TN, 37919

Resident Review Score
4.3
|
Average
Starting price

$1,550

For this area
$$$
West Hills Health And Rehab - Gallery Image 1

West Hills Health And Rehab is a nursing home in Knoxville, TN, with 194 certified beds. In addition to being a nursing home, this facility provides assisted living care and has an independent living option.

Costs at this community start at $1,550 and range up to $6,214 per month. The average price in the community is $3,882, which is lower than the average price of $4,065 in the area. The cost of nursing home care in this area is essentially the same as the cost throughout the state. If the resident needs added care, additional care or services may increase the cost of care. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.3 hours daily per resident. This time is made up of 1.5 hours with licensed nurses (0.4 by an RN and 1.1 by an LPN) and 1.8 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. See our amenity list below for more information.

There are seven hospitals within 25 miles of West Hills Health And Rehab. The two closest hospitals are Parkwest Medical Center, which is 4.5 miles away, and University Of Tn Medical Center (The), which is 4.7 miles away.

This nursing home has an overall rating of 1, which means that it is in the bottom 20% of all facilities reviewed by the Centers for Medicare and Medicaid Services. The overall quality and staff are both rated poorly with ratings of 1.

Some of the key amenities available at West Hills Health And Rehab are:

  • Outdoor Areas
  • Activity Center

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(865) 588-7661

Pricing for West Hills Health And Rehab

$4,065Avg. Local Starting Price
West Hills Health And Rehab$1,550

Starting price

  • Within 25 Miles$4,081
  • In Knoxville$4,065
  • In TN$4,185

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Resident Review Score
4.3
|
Average
#9 in Knoxville, TN
Aggregated reviews in this score
Most Loved6
Loved2
Good0
Average0
Below Average18

Reviews

Residents and their families say:

This community has received a mix of positive feedback, particularly praising the dedicated and compassionate care provided by the staff, including therapy, facility, and cleaning staff, as well as the meal service personnel. Many reviewers emphasized the friendly and supportive nature of the staff, highlighting individual stories where the nursing and therapy teams went above and beyond to support both physical rehabilitation and emotional well-being, including one touching account of the staff offering comfort during a time of personal loss. Positive remarks were also made about the quality of rehabilitation services, with one person noting significant progress after a severe injury. The efforts of the staff to create a family-like atmosphere and provide emotional support in addition to physical care were frequently mentioned and appreciated.
However, there were several concerns raised that could impact the overall experience of residents and their families. Communication and coordination between services were criticized by a few reviewers, suggesting this issue might lead to prolonged stays or hinder the effective delivery of therapy. Another area of concern involves the management of medications, with one account of confusion over prescription fulfillment that resulted in distress for a resident. In terms of facilities, while the rehab side was described as new and very nice, the nursing side was mentioned as old and in need of work. These critiques suggest that while many find the staff's care commendable and the atmosphere welcoming, there are operational and facility-related issues that could detract from the quality of care and overall experience.

AI generated summary of real reviews

ANNUAL DATA

West Hills Health And Rehab

Availability

Each community has a certified number of beds that are available.

certified beds

194
117.6

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

1
2.6

Local Avg

health inspection

3
2.6

Local Avg

quality

1
3.2

Local Avg

staff

1
2.5

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

1
1.9

Local Avg

infection control citations

0
0.6

Local Avg

fines

0
1

Local Avg

amount of fines

$0
$29,220

Local Avg

Staff Hours (per resident per day)

licensed staff hours

2
1.6

Local Avg

total nurse hours

3
3.5

Local Avg

weekend nurse hours

3
3.1

Local Avg

weekend rn hours

0
0.4

Local Avg

Staff Turnover (per year)

nursing staff

75
47.7

Local Avg

registered nurses

67
43.9

Local Avg

administrators who left

3
0.6

Local Avg

Facility Details

  • Legal name

    WEST HILLS HEALTH AND REHAB

  • Ownership type

    Non profit - Corporation

  • Federal Provider Number

    445501

  • Provider SSA county code

    460

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    January 20, 2011

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    Yes

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

West Hills Health And Rehab

Outdoor Areas
Activity Center

Activities & Fitness

Activity Centre

Care

Ambulatory Care

Incontinence Care

Dining & Nutrition

Meals Provided

Accommodations

Midwest Village, Nicholas Conservatory & Anderson Gardens

Outdoor Areas

Hospitals

Parkwest Medical Center

9352 Park West Boulevard

Distance: 4.5 miles

Select Specialty Hospital - Knoxville (Ut Medical Center)

1924 Alcoa Highway

Distance: 4.7 miles

The University Tennessee Medical Center

1924 Alcoa Highway

Distance: 4.7 miles

Churches

Hillside Baptist Church

1321 Hickey Road, Knoxville

Distance: 1.1 miles

Gaylor Terry

1917 Andes Road, Knoxville

Distance: 4.1 miles

Center Faith Church

3223 Meadowrun Lane, Knoxville

Distance: 5.2 miles

Resident Review Score
6.3
|
Good
Shannondale Health Care Center

Preferred Provider

Shannondale Health Care Center

7424 Middlebrook Pike, Knoxville TN, 37909

Starting at

$1,375

For this area
$$$
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Resident Review Score
N/A
|
Not Enough Reviews
Wellpark At Shannondale

Preferred Provider

Wellpark At Shannondale

7512 Middlebrook Pike, Knoxville TN, 37909

Starting at

$1,375

For this area
$$$
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Resident Review Score
N/A
|
Not Enough Reviews
Westmoreland Health And Rehabilitation Center

Preferred Provider

Westmoreland Health And Rehabilitation Center

5837 Lyons View Pike, Knoxville TN, 37919

Starting at

$1,375

For this area
$$$
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Call or ChatCall 1 (844) 240-4458