Serene Manor Medical Ctr.

970 Wray St, Knoxville TN, 37917

Resident Review Score
5.4
|
Average
Starting price

$6,756

For this area
$$$
Serene Manor Medical Ctr. - Gallery Image 1

Serene Manor Medical Ctr. is a nursing home in Knoxville, TN, with 79 certified beds. In addition to being a nursing home, this facility provides assisted living care and has an independent living option.

Costs at this community start at $6,756 and range up to $7,837 per month. The average price in the community is $7,296, which is more than the average cost of $4,065 for nursing home care in the area. The cost of nursing home care in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional care may increase the cost of care. This facility is Medicaid certified.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.1 hours daily per resident. This time is made up of 1.3 hours with licensed nurses (0.2 by an RN and 1.0 by an LPN) and 1.9 hours with non-licensed nurse aides.

There are nine hospitals within 25 miles of Serene Manor Medical Ctr.. The two closest hospitals are Tennova Healthcare, which is 1.0 miles away, and Fort Sanders Regional Medical Center, which is 1.5 miles away.

This nursing home has an overall rating of 1, which means that it is in the bottom 20% of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has a health inspection rating of 1. The quality rating for this facility is 2 and the staff rating is 3.

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(865) 523-9171

Pricing for Serene Manor Medical Ctr.

$4,065Avg. Local Starting Price
Serene Manor Medical Ctr.$6,756

Starting price

  • Within 25 Miles$4,153
  • In Knoxville$4,065
  • In TN$4,185

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If you are using Medicaid to pay for senior living, your options are likely different.

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Resident Review Score
5.4
|
Average
#6 in Knoxville, TN
Aggregated reviews in this score
Most Loved6
Loved2
Good0
Average1
Below Average9

Reviews

Residents and their families say:

This community has received a mix of reviews, with many highlighting the dedication and quality of the staff and care provided. Positive feedback praised the great condition of the historic building, the excellent care given to residents, and the notably high standards of wound care, suggesting that the staff, from various departments, are doing an outstanding job. Families and workers alike have expressed satisfaction with how the residents, especially those without families or who have been forgotten, are treated—with the staff often stepping in as the only family they have left. This sense of community and care was underscored as a critical aspect of the facility’s operations, especially considering its long history of service.
However, not without its criticisms, some reviews pointed out staff-related issues, particularly in regards to behavior and professionalism. One reviewer mentioned witnessing an employee's neglect towards a patient, which was a concern, although it was also noted that this employee was eventually terminated. Other negative comments included concerns about the physical state of the facility, suggesting it might need updates or even to be torn down, and there were mentions of issues with the environment, such as the smell and the reliance on window air conditioners for cooling. Despite these criticisms, the community appears to make a significant positive impact on its residents' lives through commendable care and a dedicated staff.

AI generated summary of real reviews

ANNUAL DATA

Serene Manor Medical Ctr.

Availability

Each community has a certified number of beds that are available.

certified beds

79
117.6

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

1
2.6

Local Avg

health inspection

1
2.6

Local Avg

quality

2
3.2

Local Avg

staff

3
2.5

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

2
1.9

Local Avg

infection control citations

0
0.6

Local Avg

fines

0
1

Local Avg

amount of fines

$0
$29,220

Local Avg

Staff Hours (per resident per day)

licensed staff hours

1
1.6

Local Avg

total nurse hours

3
3.5

Local Avg

weekend nurse hours

3
3.1

Local Avg

weekend rn hours

0
0.4

Local Avg

Staff Turnover (per year)

nursing staff

41
47.7

Local Avg

registered nurses

43
43.9

Local Avg

administrators who left

0
0.6

Local Avg

Facility Details

  • Legal name

    SERENE MANOR MEDICAL CTR.

  • Ownership type

    Non profit - Corporation

  • Federal Provider Number

    44E251

  • Provider SSA county code

    460

  • Certification

    Medicaid

  • Medicaid start date

    March 31, 1974

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Serene Manor Medical Ctr.

Outdoor Areas

Complaints

0 Penalties Imposed

0 Health Complaint Deficienceis

0 Health Standard Deficiencies

$0 In Fines Imposed

0 Payment Denials

0 Total Complaints Reported

0 Total Deficiencies Reported

0 Total Fines Imposed

0 Total Incidents Reported

Occupancy

79 Total Units

Additional Features

Certified By Medicare

Accommodations

Outdoor Areas

Hospitals

Select Specialty Hospital - Tennova

900 East Oak Hill Avenue

Distance: 1.0 miles

Physicians Regional Medical Center

900 East Oak Hill Avenue

Distance: 1.0 miles

Select Specialty Hospital - Knoxville

1901 Clinch Avenue

Distance: 1.5 miles

Churches

Churchwell Avenue Baptist Church

501 East Churchwell Avenue, Knoxville

Distance: 1.0 miles

Second Baptist Church

Knoxville

Distance: 1.2 miles

Macedonia UMC

Knoxville

Distance: 1.2 miles

Resident Review Score
5
|
Average
Nhc Healthcare, Knoxville

Preferred Provider

Nhc Healthcare, Knoxville

809 East Emerald Ave, Knoxville TN, 37917

Starting at

$2,168

For this area
$$$
  • assisted living
  • nursing homes
View Community
Resident Review Score
N/A
|
Not Enough Reviews
Fort Sanders Tcu

Preferred Provider

Fort Sanders Tcu

1901 Clinch Ave, Knoxville TN, 37916

Starting at

$1,375

For this area
$$$
  • nursing homes
View Community
Resident Review Score
7.8
|
Loved
Nhc Healthcare, Ft Sanders

Preferred Provider

Nhc Healthcare, Ft Sanders

2120 Highland Ave, Knoxville TN, 37916

Starting at

$2,103

For this area
$$$
  • assisted living
  • nursing homes
View Community
Call or ChatCall 1 (844) 240-4458