Heartland Of Westerville

1060 Eastwind Drive, Westerville OH, 43081

Resident Review Score
6.5
|
Good
Starting price

$2,760

For this area
$$$
Heartland Of Westerville - Gallery Image 1

Heartland Of Westerville is a nursing home in Westerville, OH, with 130 certified beds. In addition to being a nursing home, this facility provides assisted living care and has an independent living option.

Costs at this community start at $2,760 and range up to $6,509 per month. The average price in the community is $4,635, which is more than the average cost of $4,446 for nursing home care in the area. The cost of nursing home care in this area is lower than the state average. If the resident needs other services, additional care or services may increase the cost of care. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.7 hours daily per resident. This time is made up of 1.6 hours with licensed nurses (0.6 by an RN and 1.0 by an LPN) and 2.2 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. See our amenity list below for more information.

There are 12 hospitals within 25 miles of Heartland Of Westerville. The two closest hospitals are Mount Carmel St Ann'S, which is 1.7 miles away, and Woods At Parkside,The, which is 5.6 miles away.

This nursing home has an overall rating of 1, which means that it is in the bottom 20% of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has a health inspection rating of 1. The quality rating for this facility is 4 and the staff rating is 2.

Some of the key amenities available at Heartland Of Westerville are:

  • Activity Center
  • Fitness Programs

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(614) 895-1038

Consider Nearby Preferred Providers

The Forum at Knightsbridge

The Forum at Knightsbridge

4590 Knightsbridge Blvd

Resident Review Score
7.4
|
Loved

Starting price

$3,600

Pricing for Heartland Of Westerville

$4,446Avg. Local Starting Price
Heartland Of Westerville$2,760

Starting price

  • Within 25 Miles$4,717
  • In Columbus, OH$4,446
  • In OH$4,862

Looking for Medicaid Options?

If you are using Medicaid to pay for senior living, your options are likely different.

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Resident Review Score
6.5
|
Good
#1 in Westerville, OH
Aggregated reviews in this score
Most Loved14
Loved5
Good0
Average1
Below Average12

Reviews

Residents and their families say:

This community has received a mix of feedback from its residents and their families, with many positive comments centering on the professionalism and effectiveness of the therapy teams, including both physical and occupational therapy. Many reviewers have praised the care provided, noting significant improvements in their or their loved ones' abilities to perform daily activities independently after receiving therapy. The nursing staff has also been commended for being caring and helpful, and some families felt a strong sense of community and personal attention during their stays. Activities and social work support were highlighted as positive aspects, contributing to an overall pleasant experience for some.
However, there are consistent criticisms concerning the quality of food, with multiple reviewers stating it negatively impacted their recovery process or overall satisfaction. Complaints about the food being unappetizing were common, leading some residents to order food from outside the facility. Another recurring concern was the response time to call lights, attributed by one reviewer to seeming understaffing issues, which affected timely access to pain relief and assistance with toileting. Additionally, some negative feedback touched on the conditions of the rooms, describing them as drab and in need of upgrades, as well as mentioning the semi-private rooms being uncomfortably small. Despite these issues, the professional and dedicated efforts of the therapy and nursing teams appear to have left a positive impact on many residents and their families.

AI generated summary of real reviews

ANNUAL DATA

Heartland Of Westerville

Availability

Each community has a certified number of beds that are available.

certified beds

130
86.4

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

1
2.6

Local Avg

health inspection

1
2.5

Local Avg

quality

4
4

Local Avg

staff

2
2

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

1
0.1

Local Avg

infection control citations

0
1.1

Local Avg

fines

3
2

Local Avg

amount of fines

$124,489
$48,255

Local Avg

Staff Hours (per resident per day)

licensed staff hours

2
1.5

Local Avg

total nurse hours

4
3.6

Local Avg

weekend nurse hours

3
3.2

Local Avg

weekend rn hours

0
0.4

Local Avg

Staff Turnover (per year)

nursing staff

0
54.5

Local Avg

registered nurses

0
50.7

Local Avg

administrators who left

2
0.8

Local Avg

Facility Details

  • Legal name

    PROMEDICA SKILLED NURSING & REHAB WESTERVILLE

  • Ownership type

    Government - Federal

  • Federal Provider Number

    365611

  • Provider SSA county code

    250

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    December 30, 1983

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Heartland Of Westerville

Activity Center
Fitness Programs

Activities & Fitness

Activity Center

Clubs & Communities

Fitness Programs

Library & Computer Lounge

Care

Hospital-level Rehabilitation Therapies

Oncology Care

Orthopedic Injuries

Skilled Nursing And Medical Care

Hospitals

Mount Carmel St Ann'S Hospital

500 South Cleveland Avenue

Distance: 1.7 miles

Mount Carmel New Albany Surgical Hospital

7333 Smith'S Mill Road

Distance: 6.8 miles

Riverside Methodist Hospital

3535 Olentangy River Rd

Distance: 7.9 miles

Churches

Miracle Center Min.

1854 Tamarack Circle South, Columbus

Distance: 3.2 miles

Moxley Irvin S

420 Charleston Avenue, Columbus

Distance: 5.2 miles

Community of Christ - Worthington Congregation

110 Park Boulevard, Worthington

Distance: 5.4 miles

Resident Review Score
N/A
|
Not Enough Reviews
Columbus Colony Elderly Care

Preferred Provider

Columbus Colony Elderly Care

1150 Colony Drive, Westerville OH, 43081

Starting at

$6,000

For this area
$$$
  • nursing homes
View Community
Resident Review Score
N/A
|
Not Enough Reviews
Friendship Village Health Center

Preferred Provider

Friendship Village Health Center

5757 Ponderosa Drive, Columbus OH, 43231

Starting at

$2,760

For this area
$$$
  • nursing homes
View Community
Resident Review Score
N/A
|
Not Enough Reviews
Forest Hills Center

Preferred Provider

Forest Hills Center

2841 East Dublin-Granville Road, Columbus OH, 43231

Starting at

$4,348

For this area
$$$
  • nursing homes
View Community
Call or ChatCall 1 (844) 240-4458