Otterbein New Albany

6690 Liberation Way, New Albany OH, 43054

Resident Review Score
5.1
|
Average
Starting price

$2,200

For this area
$$$
Otterbein New Albany - Gallery Image 1

Otterbein New Albany is a nursing home in New Albany, OH, with 60 certified beds. Otterbein New Albany is a senior care company operated by Otterbein SeniorLife. In addition to being a nursing home, this facility provides assisted living care and has an independent living option.

Costs at this community start at $2,200 and range up to $6,692 per month. The average price in the community is $4,446, which is equal to the average price of $ 4,446 in the area. The cost of nursing home care in this area is lower than the state average. If the resident needs added care, additional care or services may increase the monthly cost. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 4.3 hours daily per resident. This time is made up of 1.3 hours with licensed nurses (0.7 by an RN and 0.6 by an LPN) and 2.9 hours with non-licensed nurse aides.

There are 13 hospitals within 25 miles of Otterbein New Albany. The two closest hospitals are Mount Carmel New Albany Surgical Hospital, which is 2.6 miles away, and Woods At Parkside,The, which is 5.1 miles away.

This nursing home has an overall rating of 2, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has an average health inspection rating of 2. The quality rating for this facility is 3 and the staff rating is 3.

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(614) 981-6854

Consider Nearby Preferred Providers

Majestic Care Of Whitehall

Majestic Care Of Whitehall

4805 Langley Avenue None

Resident Review Score
3.3
|
Below Average

Starting price

$3,090

Pricing for Otterbein New Albany

$4,446Avg. Local Starting Price
Otterbein New Albany$2,200

Starting price

  • Within 25 Miles$4,734
  • In Columbus, OH$4,446
  • In OH$4,862

Looking for Medicaid Options?

If you are using Medicaid to pay for senior living, your options are likely different.

Learn More
Resident Review Score
5.1
|
Average
#2 in New Albany, OH
Aggregated reviews in this score
Most Loved3
Loved0
Good2
Average0
Below Average5

Reviews

Residents and their families say:

This community has received mixed reviews from the relatives of patients, focusing largely on the positives with some concerns noted. Many reviewers praised the personalized and attentive care provided to their loved ones, highlighting the kindness and dedication of staff members across various roles. The physical therapy services were commended, particularly for their skilled and friendly therapists, contributing significantly to patient rehabilitation. The unique living concept, resembling home or private apartments with private bathrooms and cooked meals, was appreciated for fostering a comfortable and healing environment, a noticeable distinction from traditional nursing homes. Visitors and patients enjoyed the additional touches like private meals for visitors and well-maintained outdoor spaces for relaxation and socialization.
However, some reviewers did encounter challenges, especially around management responsiveness and the condition of the facilities. Issues such as slow discharge processes, maintenance needs, and cleanliness were mentioned. The staff's treatment of patients was initially criticized in one review but was promptly addressed once concerns were communicated to the management, demonstrating the community's commitment to improvement and patient care. Staffing challenges were acknowledged amid the pandemic, yet it was noted that the community strived to maintain the quality of care. While some aspects of operational management and facility upkeep were criticized by more than one reviewer, the overall sentiment leaned positively towards the care and environment provided to the patients and their families, signaling a genuine effort by this community to offer a compassionate and supportive recovery experience.

AI generated summary of real reviews

ANNUAL DATA

Otterbein New Albany

Availability

Each community has a certified number of beds that are available.

certified beds

60
86.4

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

2
2.6

Local Avg

health inspection

2
2.5

Local Avg

quality

3
4

Local Avg

staff

3
2

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

0
0.1

Local Avg

infection control citations

0
1.1

Local Avg

fines

2
2

Local Avg

amount of fines

$28,000
$48,255

Local Avg

Staff Hours (per resident per day)

licensed staff hours

1
1.5

Local Avg

total nurse hours

4
3.6

Local Avg

weekend nurse hours

4
3.2

Local Avg

weekend rn hours

1
0.4

Local Avg

Staff Turnover (per year)

nursing staff

56
54.5

Local Avg

registered nurses

58
50.7

Local Avg

administrators who left

1
0.8

Local Avg

Facility Details

  • Legal name

    OTTERBEIN NEW ALBANY

  • Ownership type

    Non profit - Church related

  • Federal Provider Number

    366424

  • Provider SSA county code

    250

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    March 05, 2015

  • Type of council

    None

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Otterbein New Albany

Outdoor Areas

Care

Hospice

Medication Administration

Accommodations

Outdoor Areas

Hospitals

Mount Carmel New Albany Surgical Hospital

7333 Smith'S Mill Road

Distance: 2.6 miles

Mount Carmel St Ann'S Hospital

500 South Cleveland Avenue

Distance: 5.9 miles

Columbus Va Ambulatory Care Center

420 N James Rd

Distance: 8.6 miles

Churches

Miracle Center Min.

1854 Tamarack Circle South, Columbus

Distance: 6.9 miles

Moxley Irvin S

420 Charleston Avenue, Columbus

Distance: 9.1 miles

Columbus Han-Dle Presbyterian Church

360 Morse Road, Columbus

Distance: 9.3 miles

Resident Review Score
8.8
|
Most Loved
Wesley Woods At New Albany

Preferred Provider

Wesley Woods At New Albany

4588 Wesley Woods Blvd, New Albany OH, 43054

Starting at

$5,580

For this area
$$$
  • nursing homes
View Community
Resident Review Score
7.3
|
Loved
New Albany Care Center

Preferred Provider

New Albany Care Center

5691 Thompson Road, Columbus OH, 43230

Starting at

$4,110

For this area
$$$
  • assisted living
  • nursing homes
View Community
Resident Review Score
6.5
|
Good
Rehabilitation And Health Center Of Gahanna The

Preferred Provider

Rehabilitation And Health Center Of Gahanna The

5151 North Hamilton Road, Columbus OH, 43230

Starting at

$5,820

For this area
$$$
  • nursing homes
View Community
Call or ChatCall 1 (844) 240-4458