The Brook At High Falls Nursing Home And Rehab Ctr

2150 St Paul Street, Rochester NY, 14621

Resident Review Score
7.1
|
Loved
Starting price

$1,533

For this area
$$$
The Brook At High Falls Nursing Home And Rehab Ctr - Gallery Image 1

The Brook At High Falls Nursing Home And Rehab Ctr is a nursing home in Rochester, NY, with 28 certified beds. In addition to being a nursing home, this facility provides assisted living and memory care for residents with Alzheimer's or some other form of dementia. The community also has an independent living option. This facility may offer respite stays. If this is something you need, you will need to find out if there are any additional restrictions on this option. The Brook At High Falls Nursing Home And Rehab Ctr offers multiple therapy services to its residents, including occupational and physical therapists (in-house). In addition, access to a speech therapist is provided. The Brook At High Falls Nursing Home And Rehab Ctr offers dental care to its residents.

Costs at this community start at $1,533 and range up to $9,044 per month. The average price in the community is $5,289, which is more than the average cost of $5,288 for nursing home care in the area. The cost of nursing home care in this area is less than the state average. If the resident needs other services, additional care may increase the monthly cost. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 4.1 hours daily per resident. This time is made up of 1.7 hours with licensed nurses (0.7 by an RN and 1.0 by an LPN) and 2.4 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. See our amenity list below for more information.

There are five hospitals within 25 miles of The Brook At High Falls Nursing Home And Rehab Ctr. The two closest hospitals are Rochester General Hospital, which is 1.6 miles away, and Highland Hospital, which is 4.2 miles away.

This nursing home has an overall rating of 2, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has an average health inspection rating of 2. The quality rating for this facility is 5 and the staff rating is 1.

Some of the key amenities available at The Brook At High Falls Nursing Home And Rehab Ctr are:

  • Outdoor Areas
  • Clubs & Communities
  • Activity Center

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(585) 342-5540

Pricing for The Brook At High Falls Nursing Home And Rehab Ctr

$5,288Avg. Local Starting Price
The Brook At High Falls Nursing Home And Rehab Ctr$1,533

Starting price

  • Within 25 Miles$6,115
  • In Rochester, NY$5,288
  • In NY$7,517

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Resident Review Score
7.1
|
Loved
#3 in Rochester, NY
Aggregated reviews in this score
Most Loved7
Loved2
Good1
Average0
Below Average4

Reviews

Residents and their families say:

This community has garnered a mix of responses from its residents and their families, highlighting both its strengths and areas in need of improvement. Many reviewers have praised the staff for being compassionate, attentive, and providing outstanding care. The therapy and rehab teams received special commendation for their excellent service, contributing significantly to the positive experiences of several residents. Families felt reassured and grateful for the dignified and respectful treatment their loved ones received, appreciating the staff's ability to exceed expectations and calm fears. Activities organized for the residents, even amidst COVID restrictions, were also seen as accommodating and thoughtful, with specific mentions of the support in keeping families connected through window visits and virtual meetings.
However, not all feedback was glowing. One reviewer voiced dissatisfaction with the quality of food served, noting a discrepancy between menu descriptions and the actual meals, which often comprised instant mashed potatoes and hot dogs. Additionally, the building's condition was deemed old and run-down, with complaints about the lack of private rooms and having to share facilities with multiple people. Some staff members were criticized for appearing lazy and poorly dressed, and there were concerns over medication management errors. Despite these criticisms, the overarching sentiment from several reviews highlighted a dedicated and caring staff that made significant positive impacts on the residents' and their families' experiences during their stay. While the physical amenities and some service aspects were seen as needing improvement, the compassionate care provided stood out as a significant positive attribute of this community.

AI generated summary of real reviews

ANNUAL DATA

The Brook At High Falls Nursing Home And Rehab Ctr

Availability

Each community has a certified number of beds that are available.

certified beds

28
145.5

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

1
3

Local Avg

health inspection

2
2.8

Local Avg

quality

4
3.5

Local Avg

staff

1
2.4

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

0
0.9

Local Avg

infection control citations

0
0.1

Local Avg

fines

2
1

Local Avg

amount of fines

$2,948
$7,846

Local Avg

Staff Hours (per resident per day)

licensed staff hours

2
1.6

Local Avg

total nurse hours

4
3.8

Local Avg

weekend nurse hours

3
3.3

Local Avg

weekend rn hours

1
0.3

Local Avg

Staff Turnover (per year)

nursing staff

66
54.8

Local Avg

registered nurses

67
51.6

Local Avg

administrators who left

3
0.9

Local Avg

Facility Details

  • Legal name

    THE BROOK AT HIGH FALLS NURSING HOME AND REHAB CTR

  • Ownership type

    For profit - Individual

  • Federal Provider Number

    335825

  • Provider SSA county code

    370

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    January 03, 2001

  • Type of council

    Both

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

The Brook At High Falls Nursing Home And Rehab Ctr

Outdoor Areas
Clubs & Communities
Activity Center

Complaints

0 Penalties Imposed

0 Health Complaint Deficienceis

$0 In Fines Imposed

0 Payment Denials

0 Total Complaints Reported

0 Total Fines Imposed

1 Total Incidents Reported

4 Health Standard Deficiencies

4 Total Deficiencies Reported

Occupancy

25 Current Occupants

28 Total Units

Activities & Fitness

Activity Centre

Arts & Crafts

Bingo

Clubs & Communities

Library & Computer Lounge

Live Entertainment

Care

Assisted Living

Dental Care

Hospice

Nurses

Occupational Therapy

Podiatry Services

Speech Therapy

Services

Beauty Salon & Barber Shop

Maintenance

Accommodations

Cable

Cable TV

Central Air Conditioning

Housekeeping

Outdoor Areas

Pet Friendly

Private And Semi-private Apartments

Additional Features

Certified By Medicare And Medicaid

Medicare Participant Since 01/03/2001

Dining & Nutrition

Healthy Snacks

Meals Provided

Hospitals

Rochester General Hospital

1425 Portland Ave

Distance: 1.5 miles

Highland Hospital

1000 South Ave

Distance: 4.2 miles

Unity Hospital

1555 Long Pond Rd

Distance: 4.5 miles

Churches

St John's Lutheran Church ELCA

800 East Ridge Road, Rochester

Distance: 1.0 miles

Williams David

43 Stanridge Court, Rochester

Distance: 1.1 miles

St Josaphat's Ukrainian Catholic

940 Ridge Road, Rochester

Distance: 1.2 miles

Resident Review Score
6.2
|
Good
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Call or ChatCall 1 (844) 240-4458