Windsor Manor Rehabilitation Center

3806 Clayton Road, Concord CA, 94521

Resident Review Score
3.7
|
Below Average
Starting price

$10,494

For this area
$$$
Windsor Manor Rehabilitation Center - Gallery Image 1

Windsor Manor Rehabilitation Center is a nursing home in Concord, CA, with 190 certified beds. In addition to being a nursing home, this facility provides assisted living care and has an independent living option. This facility may offer respite stays. If this is something you need, you will need to find out if there are any additional restrictions on this option. Windsor Manor Rehabilitation Center offers multiple therapy services to its residents, including occupational and physical therapists (in-house). In addition, access to a speech therapist is provided.

Costs at this community start at $10,494 and range up to $12,173 per month. The average price in the community is $11,334, which is higher than the average cost of $5,272 for nursing home care in the area. The cost of nursing home care in this area is less than the state average. If the resident needs added care, additional care may increase the cost of care. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 4.3 hours daily per resident. This time is made up of 1.7 hours with licensed nurses (0.6 by an RN and 1.1 by an LPN) and 2.6 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. This facility has various activities, including musical performances and social outings. See our amenity list below for more information.

There are 19 hospitals within 25 miles of Windsor Manor Rehabilitation Center. The two closest hospitals are John Muir Medical Center - Concord Campus, which is 1.9 miles away, and John Muir Medical Center - Walnut Creek Campus, which is 4.2 miles away.

This nursing home has an overall rating of 5, meaning it is in the top 10% of all facilities reviewed by the Centers for Medicare and Medicaid Services. The ratings for quality are excellent and the staff ratings are average, with a rating of 4.

Some of the key amenities available at Windsor Manor Rehabilitation Center are:

  • Pet Friendly
  • Social Outings
  • Washer & Dryer in Unit
  • Clubs & Communities
  • Outdoor Areas

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(925) 689-2266

Pricing for Windsor Manor Rehabilitation Center

$5,272Avg. Local Starting Price
Windsor Manor Rehabilitation Center$10,494

Starting price

  • Within 25 Miles$6,075
  • In San Francisco-Oakland-San Jose$5,272
  • In CA$5,583

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If you are using Medicaid to pay for senior living, your options are likely different.

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Resident Review Score
3.7
|
Below Average
#4 in Concord, CA
Aggregated reviews in this score
Most Loved3
Loved2
Good0
Average2
Below Average16

Reviews

Residents and their families say:

This community has garnered mixed feedback from reviewers, highlighting both the exceptional and the less satisfactory aspects of the care provided. On a positive note, several reviewers have praised the staff for their efforts in rehabilitation and their attentive, compassionate care, especially citing instances where loved ones showed significant improvement after their rehabilitation programs. These include remarkable recoveries where individuals were able to walk again or when the community's dedicated efforts led to a family feeling supported during hospice care. The cleanliness, maintenance of the facility, and the professionalism of the staff were also points of commendation, with families expressing gratitude towards the community for helping with recovery, offering hospice care, and the attentive administration of COVID-19 protocols.
However, there are concerns regarding the quality of care and administrative issues that have affected the community's overall perception. Some reviewers have pointed out issues such as inadequate response to residents' needs, leading to discomfort and distress, especially over the weekends when services like physical therapy were not available. There were unsettling reports of negligence, with incidents where residents were not assisted on time, contributing to situations where individuals felt neglected. Additionally, there were unfortunate administrative lapses, including continuous billing issues even after the passing of a resident, and claims of a lack of doctor availability, which raised concerns about the overall management and quality of medical care at the facility. Despite these criticisms, the positive impact of the physical therapy team and the commendable efforts by the staff during the difficult times of COVID-19 were notable highlights among the shared experiences.

AI generated summary of real reviews

ANNUAL DATA

Windsor Manor Rehabilitation Center

Availability

Each community has a certified number of beds that are available.

certified beds

190
100.8

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

5
3.6

Local Avg

health inspection

4
3.2

Local Avg

quality

5
4.3

Local Avg

staff

4
3.3

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

0
3.3

Local Avg

infection control citations

0
0.8

Local Avg

fines

0
2.9

Local Avg

amount of fines

$0
$21,635

Local Avg

Staff Hours (per resident per day)

licensed staff hours

2
1.7

Local Avg

total nurse hours

4
4.1

Local Avg

weekend nurse hours

4
4

Local Avg

weekend rn hours

0
0.6

Local Avg

Staff Turnover (per year)

nursing staff

42
45.7

Local Avg

registered nurses

46
49.8

Local Avg

administrators who left

1
0.6

Local Avg

Facility Details

  • Legal name

    WINDSOR MANOR REHABILITATION CENTER

  • Ownership type

    For profit - Limited Liability company

  • Federal Provider Number

    55150

  • Provider SSA county code

    60

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    November 01, 1980

  • Type of council

    Both

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Windsor Manor Rehabilitation Center

Pet Friendly
Social Outings
Washer & Dryer in Unit
Clubs & Communities
Outdoor Areas

Complaints

0 Penalties Imposed

$0 In Fines Imposed

0 Payment Denials

0 Total Fines Imposed

12 Health Standard Deficiencies

12 Total Complaints Reported

17 Total Deficiencies Reported

5 Health Complaint Deficiencies

6 Total Incidents Reported

Occupancy

168 Current Occupants

190 Total Units

Activities & Fitness

Activity Centre

Arts & Crafts

Clubs & Communities

Library & Computer Lounge

Social Outings

Additional Features

Certified By Medicare And Medicaid

Chinese

Medicare Participant Since 11/01/1980

Russian

Spanish

Tagalog

Vietnamese

Care

Excellent Occupational Therapy, Physical Therapy And Speech Therapy Department

Hospice Care

IV Therapy

Nurses

Occupational Therapy

Offers Resident/family Counciling

Pain Management

Podiatry Services

Restorative Nursing Care

Skilled Nursing

Speech Therapy

Stroke Care

Tracheostomy Care

Accommodations

Outdoor Areas

Pet Friendly

Washer & Dryer In Unit

Hospitals

John Muir Medical Center-Concord Campus

2540 East Street

Distance: 1.9 miles

John Muir Behavioral Health Center

2740 Grant Street

Distance: 2.1 miles

John Muir Medical Center-Walnut Creek Campus

1601 Ygnacio Valley Road

Distance: 4.2 miles

Churches

Valley Christian Church Concord

1411 La Vista Avenue, Concord

Distance: 0.1 miles

Salvation Army

3950 Clayton Road, Concord

Distance: 0.2 miles

Bethel Baptist Church

3578 Clayton Road, Concord

Distance: 0.3 miles

Resident Review Score
5.5
|
Good
Willow Pass Healthcare Center

Preferred Provider

Willow Pass Healthcare Center

3318 Willow Pass Road, Concord CA, 94519

Starting at

$1,850

For this area
$$$
  • assisted living
  • nursing homes
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Resident Review Score
5.1
|
Average
San Miguel Villa

Preferred Provider

San Miguel Villa

1050 San Miguel Road, Concord CA, 94518

Starting at

$1,500

For this area
$$$
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Resident Review Score
6
|
Good
Stonebrook Healthcare Center

Preferred Provider

Stonebrook Healthcare Center

4367 Concord Boulevard, Concord CA, 94521

Starting at

$8,671

For this area
$$$
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Call or ChatCall 1 (844) 240-4458