Willow Pass Healthcare Center

3318 Willow Pass Road, Concord CA, 94519

Resident Review Score
5.5
|
Good
Starting price

$1,850

For this area
$$$
Willow Pass Healthcare Center - Gallery Image 1

Willow Pass Healthcare Center is a nursing home in Concord, CA, with 81 certified beds. In addition to being a nursing home, this facility provides assisted living and memory care for residents with Alzheimer's or some other form of dementia. The community also has an independent living option. This facility may offer respite stays. If this is something you need, you will need to find out if there are any additional restrictions on this option.

Costs at this community start at $1,850 and range up to $8,695 per month. The average price in the community is $5,273, which is greater than the average cost of $5,272 for nursing home care in the area. The cost of nursing home care in this area is lower than the state average. Depending on other care the resident needs, additional care may increase the cost of care. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.8 hours daily per resident. This time is made up of 1.4 hours with licensed nurses (0.6 by an RN and 0.8 by an LPN) and 2.5 hours with non-licensed nurse aides.

To ensure the safety of all residents, the facility provides an emergency call system. Residents need to have a scheduled, structured activity every day. See our amenity list below for more information.

There are 19 hospitals within 25 miles of Willow Pass Healthcare Center. The two closest hospitals are John Muir Medical Center - Concord Campus, which is 0.9 miles away, and John Muir Medical Center - Walnut Creek Campus, which is 5.0 miles away.

This nursing home has an overall rating of 2, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has an average health inspection rating of 2. The quality rating for this facility is 3 and the staff rating is 4.

Some of the key amenities available at Willow Pass Healthcare Center are:

  • Housekeeping
  • Activity Center
  • Outdoor Areas

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(925) 689-9222

Pricing for Willow Pass Healthcare Center

$5,272Avg. Local Starting Price
Willow Pass Healthcare Center$1,850

Starting price

  • Within 25 Miles$6,077
  • In San Francisco-Oakland-San Jose$5,272
  • In CA$5,583

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Resident Review Score
5.5
|
Good
#2 in Concord, CA
Aggregated reviews in this score
Most Loved2
Loved2
Good0
Average0
Below Average4

Reviews

Residents and their families say:

This community has garnered mixed reviews from its residents and their families, with several positive remarks highlighting the quality of care and attention to the patient's needs. Many praised the community for its exceptional care and dedication, especially noteworthy during challenging times such as the pandemic. One reviewer expressed gratitude for the rapid and effective response to a COVID-19 outbreak, emphasizing the successful use of treatments like the Lilly and Regeneron antibodies in preventing serious illness among patients. The commitment to regular testing and quick medical interventions was credited for saving lives and was a source of relief and appreciation.
However, concerns were raised about the cleanliness and staff attitudes within the facility. Remarks such as "not very clean" and observations about staff seeming "lazy and rude" were noted, suggesting a need for improvements in these areas. These negative comments contrast with the positive testimonies about the caring nature of some staff members and the overall effectiveness of the treatment received by patients. Despite the need for renovations, as the building itself was described as old, the critical care aspects, such as handling emergencies, regular testing for illnesses, and a proactive approach to treatment, were highly regarded. Yet, the highlighted issues regarding cleanliness and staff attitudes underscore the importance of addressing these aspects to ensure the well-being and satisfaction of all residents.

AI generated summary of real reviews

ANNUAL DATA

Willow Pass Healthcare Center

Availability

Each community has a certified number of beds that are available.

certified beds

81
100.8

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

2
3.6

Local Avg

health inspection

2
3.2

Local Avg

quality

4
4.3

Local Avg

staff

4
3.3

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

1
3.3

Local Avg

infection control citations

0
0.8

Local Avg

fines

3
2.9

Local Avg

amount of fines

$17,380
$21,635

Local Avg

Staff Hours (per resident per day)

licensed staff hours

1
1.7

Local Avg

total nurse hours

4
4.1

Local Avg

weekend nurse hours

4
4

Local Avg

weekend rn hours

0
0.6

Local Avg

Staff Turnover (per year)

nursing staff

51
45.7

Local Avg

registered nurses

22
49.8

Local Avg

administrators who left

0
0.6

Local Avg

Facility Details

  • Legal name

    WILLOW PASS HEALTHCARE CENTER

  • Ownership type

    For profit - Corporation

  • Federal Provider Number

    55241

  • Provider SSA county code

    60

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    January 01, 1967

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Willow Pass Healthcare Center

Housekeeping
Activity Center
Outdoor Areas

Complaints

0 Penalties Imposed

$0 In Fines Imposed

0 Payment Denials

0 Total Complaints Reported

0 Total Fines Imposed

12 Health Standard Deficiencies

13 Total Deficiencies Reported

1 Health Complaint Deficiencies

5 Total Incidents Reported

Occupancy

78 Current Occupants

81 Total Units

Activities & Fitness

Activity Centre

Health And Wellness Programs

Library & Computer Lounge

Care

Assisted Living

Hospice

Independent Living

Laundry / Dry Cleaning

Memory Care

Nurses

Offers Resident/family Counciling

Additional Features

Certified By Medicare And Medicaid

Medicare Participant Since 01/01/1967

Safety

Emergency Call System

Accommodations

Housekeeping

Outdoor Areas

Dining & Nutrition

Meals Provided

Hospitals

John Muir Medical Center-Concord Campus

2540 East Street

Distance: 0.9 miles

John Muir Behavioral Health Center

2740 Grant Street

Distance: 1.1 miles

John Muir Medical Center-Walnut Creek Campus

1601 Ygnacio Valley Road

Distance: 5.0 miles

Churches

Calvary Apostolic Church of Concord

3425 Concord Boulevard, Concord

Distance: 0.3 miles

First Christian Church of Concord

3039 Willow Pass Road, Concord

Distance: 0.3 miles

Lighthouse Christian Community

2748 East Olivera Road, Concord

Distance: 0.3 miles

Resident Review Score
3.7
|
Below Average
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Resident Review Score
N/A
|
Not Enough Reviews
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Preferred Provider

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Starting at

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Resident Review Score
5.1
|
Average
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Preferred Provider

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Starting at

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Call or ChatCall 1 (844) 240-4458