Willowcrest Health Services

3821 S Chicago Ave, South Milwaukee WI, 53172

Resident Review Score
5.1
|
Average
Starting price

$3,135

For this area
$$$
Willowcrest Health Services - Gallery Image 1

Willowcrest Health Services is a nursing home in South Milwaukee, WI, with 135 certified beds. In addition to being a nursing home, this facility provides assisted living and memory care for residents with Alzheimer's or some other form of dementia. The community also has an independent living option. This facility may offer respite stays. If this is something you need, you will need to find out if there are any additional restrictions on this option. Willowcrest Health Services offers dental care to its residents.

Costs at this community start at $3,135 and range up to $7,604 per month. The average price in the community is $5,370, which is higher than the average cost of $5,172 for nursing home care in the area. The cost of nursing home care in this area is essentially the same as the cost throughout the state. Depending on other care the resident needs, additional services may increase the cost of care. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.2 hours daily per resident. This time is made up of 1.4 hours with licensed nurses (0.6 by an RN and 0.8 by an LPN) and 1.8 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. This facility has various activities, including musical performances and social outings. See our amenity list below for more information.

There are 14 hospitals within 25 miles of Willowcrest Health Services. The two closest hospitals are Wheaton Franciscan Healthcare Franklin, which is 5.2 miles away, and Midwest Orthopedic Specialty Hospital, which is 5.2 miles away.

This nursing home has an overall rating of 3, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has an average health inspection rating of 3. The quality rating for this facility is 4 and the staff rating is 3.

Some of the key amenities available at Willowcrest Health Services are:

  • Pet Friendly
  • Activity Center
  • Clubs & Communities

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(414) 762-7336

Consider Nearby Preferred Providers

Aria at Mitchell Manor

Aria at Mitchell Manor

5301 W Lincoln Ave None

Resident Review Score
4.1
|
Average

Starting price

$3,710

Pricing for Willowcrest Health Services

$5,172Avg. Local Starting Price
Willowcrest Health Services$3,135

Starting price

  • Within 25 Miles$5,680
  • In Milwaukee$5,172
  • In WI$5,203

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If you are using Medicaid to pay for senior living, your options are likely different.

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Resident Review Score
5.1
|
Average
#2 in South Milwaukee, WI
Aggregated reviews in this score
Most Loved6
Loved1
Good0
Average1
Below Average10

Reviews

Residents and their families say:

This community is frequently praised for its caring and compassionate staff, effective therapy department, and clean environment. Many reviewers highlighted the positive impact the staff has had on their loved ones during their stay, mentioning specific departments like the Therapy Department for going above and beyond in assisting residents to reach their full potential. The community is described as offering a supportive and loving atmosphere, making the transition to assisted living smoother for many families. Key attributes mentioned include timely and compassionate care from nurses and aides, a great rehabilitation unit, and a team that works well together across various roles to ensure a pleasant stay for residents.
However, not all feedback was positive. One reviewer expressed concern over instances where their husband was not attended to promptly, noting times when he was left soiled and in the same shirt from the day before. Despite this, the individual hoped for better care currently. The majority of reviews, though, leaned towards a positive experience with this community, underscoring the relief and gratitude families felt knowing their loved ones were being well cared for. The community's ability to create a welcoming and friendly environment, alongside their dedication to addressing the diverse needs of their residents, was a recurring theme in the feedback.

AI generated summary of real reviews

ANNUAL DATA

Willowcrest Health Services

Availability

Each community has a certified number of beds that are available.

certified beds

135
93

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

3
2.2

Local Avg

health inspection

3
2.1

Local Avg

quality

4
3.1

Local Avg

staff

3
3.1

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

0
2.8

Local Avg

infection control citations

0
1.2

Local Avg

fines

1
2.7

Local Avg

amount of fines

$14,326
$114,529

Local Avg

Staff Hours (per resident per day)

licensed staff hours

1
1.5

Local Avg

total nurse hours

3
3.8

Local Avg

weekend nurse hours

3
3.5

Local Avg

weekend rn hours

0
0.5

Local Avg

Staff Turnover (per year)

nursing staff

53
58.1

Local Avg

registered nurses

50
52.9

Local Avg

administrators who left

1
0.7

Local Avg

Facility Details

  • Legal name

    WILLOWCREST HEALTH SERVICES

  • Ownership type

    For profit - Corporation

  • Federal Provider Number

    525413

  • Provider SSA county code

    390

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    July 21, 1988

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Willowcrest Health Services

Pet Friendly
Activity Center
Clubs & Communities

Complaints

0 Penalties Imposed

$0 In Fines Imposed

0 Payment Denials

0 Total Fines Imposed

13 Total Deficiencies Reported

2 Total Incidents Reported

5 Health Standard Deficiencies

8 Total Complaints Reported

9 Health Complaint Deficiencies

Accommodations

Wifi

Cable TV

Library & Computer Lounge

Outdoor Areas

Pet Friendly

Occupancy

113 Current Occupants

135 Total Units

Activities & Fitness

Activity Centre

Arts & Crafts

Bingo

Clubs & Communities

Health And Wellness Programs

Social Outings

Care

Assisted Living

Cardiac Care

Dental Care

Hospice

Memory Care

Nurses

Offers Resident/family Counciling

Podiatry Services

Stroke Care

Services

Beauty Salon & Barber Shop

Additional Features

Certified By Medicare And Medicaid

Medicare Participant Since 07/21/1988

Dining & Nutrition

Meals Provided

Hospitals

Aurora St Lukes Med Ctr South Shore

5900 S Lake Dr

Distance: 3.0 miles

Wheaton Franciscan Healthcare- Franklin Inc

10101 South 27Th Street

Distance: 5.2 miles

Midwest Orthopedic Specialty Hospital Llc

10101 South 27Th Street

Distance: 5.2 miles

Churches

St. Roman Parish

1710 West Bolivar Avenue, Milwaukee

Distance: 6.3 miles

Centennial Lutheran Church

3558 South 24th Street, Milwaukee

Distance: 7.2 miles

The Church Of Jesus Christ Of Latter-day Saints

9600 West Grange Avenue, Hales Corners

Distance: 9.3 miles

Resident Review Score
7.1
|
Loved
Chi Franciscan Villa

Preferred Provider

Chi Franciscan Villa

3601 S Chicago Ave, South Milwaukee WI, 53172

Starting at

$1,700

For this area
$$$
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Resident Review Score
6.5
|
Good
Ignite Medical Resort Oak Creek

Preferred Provider

Ignite Medical Resort Oak Creek

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Starting at

$2,083

For this area
$$$
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Resident Review Score
6.4
|
Good
Autumn Lake Healthcare At Greenfield

Preferred Provider

Autumn Lake Healthcare At Greenfield

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Starting at

$4,000

For this area
$$$
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Call or ChatCall 1 (844) 240-4458