Eastbrook Center

3819 Chesterfield Avenue, Charleston WV, 25304

Resident Review Score
4.3
|
Average
Starting price

$4,701

For this area
$$$
Eastbrook Center - Gallery Image 1

Eastbrook Center is a nursing home in Charleston, WV, with 184 certified beds. In addition to being a nursing home, this facility provides assisted living and memory care for residents with Alzheimer's or some other form of dementia. The community also has an independent living option. This facility may offer respite stays. If this is something you need, you will need to find out if there are any additional restrictions on this option. Eastbrook Center offers several therapy services to its residents, including occupational and physical therapists (in-house). In addition, access to a speech therapist is provided.

Costs at this community start at $4,701 and range up to $9,216 per month. The average price in the community is $6,959, which is higher than the average cost of $6,958 for nursing home care in the area. The cost of nursing home care in this area is higher than the state average. Depending on other care the resident needs, additional care may increase the monthly cost. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.4 hours daily per resident. This time is made up of 1.6 hours with licensed nurses (0.4 by an RN and 1.1 by an LPN) and 1.9 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. See our amenity list below for more information.

There are six hospitals within 25 miles of Eastbrook Center. The two closest hospitals are Charleston Surgical Hospital, which is 2.3 miles away, and Charleston Area Medical Center, which is 2.4 miles away.

This nursing home has an overall rating of 1, which means that it is in the bottom 20% of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has a health inspection rating of 1. The ratings for the staff of this facility are poor (rating of 1) and the quality ratings are average, with a rating of 3.

Some of the key amenities available at Eastbrook Center are:

  • Activity Center
  • Outdoor Areas

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(304) 925-4771

Pricing for Eastbrook Center

$6,958Avg. Local Starting Price
Eastbrook Center$4,701

Starting price

  • Within 25 Miles$6,901
  • In Charleston-Huntington$6,958
  • In WV$6,183

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Resident Review Score
4.3
|
Average
#2 in Charleston, WV
Aggregated reviews in this score
Most Loved2
Loved0
Good0
Average0
Below Average5

Reviews

Residents and their families say:

This community has received commendations for its physical therapy program, clean environment, and the caring nature of its staff, making significant positive impacts on residents and their families. One reviewer shared a remarkable recovery journey of a loved one who, after multiple hospitalizations, found the therapy and care provided here to be the best, highlighting the facility's cleanliness and the dedication of its therapists and staff. Another shared a similarly positive experience, noting the staff's personalized attention and the visible management and updates on staffing ratios, which is reassuring compared to other facilities. Positive feedback also came from a visitor who observed firsthand the facility's ongoing improvements, including remodeling and expansion to accommodate more skilled nursing resources.
However, it's important to note some voiced concerns, notably regarding staffing levels and waiting times for residents needing assistance, which seems to be a recurring point among detractors. The increase in prices for certain services also came under criticism from one reviewer, suggesting a comparison with other options in the area might be advisable for prospective residents and their families. Despite these concerns, another individual expressed satisfaction with the care their loved one received, underscoring the community's efforts to meet the needs of its residents effectively and with kindness.

AI generated summary of real reviews

ANNUAL DATA

Eastbrook Center

Availability

Each community has a certified number of beds that are available.

certified beds

184
86.1

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

1
2.4

Local Avg

health inspection

1
2.7

Local Avg

quality

3
2.8

Local Avg

staff

1
2.1

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

0
0.3

Local Avg

infection control citations

0
1

Local Avg

fines

1
1.2

Local Avg

amount of fines

$19,536
$36,396

Local Avg

Staff Hours (per resident per day)

licensed staff hours

2
1.6

Local Avg

total nurse hours

3
3.6

Local Avg

weekend nurse hours

3
3.2

Local Avg

weekend rn hours

0
0.4

Local Avg

Staff Turnover (per year)

nursing staff

69
50.7

Local Avg

registered nurses

50
44.9

Local Avg

administrators who left

2
0.7

Local Avg

Facility Details

  • Legal name

    STONERISE CHARLESTON

  • Ownership type

    For profit - Corporation

  • Federal Provider Number

    515089

  • Provider SSA county code

    190

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    March 09, 1989

  • Type of council

    None

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Eastbrook Center

Activity Center
Outdoor Areas

Accommodations

Wifi

Cable TV

Outdoor Areas

Washer & Dryer In Unit

Complaints

0 Payment Denials

0 Total Incidents Reported

12 Total Complaints Reported

$19500 In Fines Imposed

1 Health Complaint Deficiencies

1 Penalties Imposed

1 Total Fines Imposed

2 Health Standard Deficiencies

3 Total Deficiencies Reported

Occupancy

118 Current Occupants

184 Total Units

Activities & Fitness

Activity Centre

Arts & Crafts

Health And Wellness Programs

Library & Computer Lounge

Care

Assisted Living

Excellent Occupational Therapy, Physical Therapy And Speech Therapy Department

Health Promotion

Independent Living

Memory Care

Nurses

Occupational Therapy

Offers Resident/family Counciling

Pain Management

Speech Therapy

Stroke Care

Services

Beauty Salon & Barber Shop

Additional Features

Certified By Medicare And Medicaid

Medicare Participant Since 03/09/1989

Hospitals

Highland Hospital

300 56Th St Se

Distance: 1.5 miles

Charleston Surgical Hospital

1306 Kanawha Blvd E

Distance: 2.3 miles

Charleston Area Medical Center

501 Morris Street

Distance: 2.4 miles

Churches

Mount Calvary

1509 Bigley Avenue, Charleston

Distance: 3.0 miles

Cathedral Of Prayer

Pennsylvania Avenue, Charleston

Distance: 3.4 miles

Ranson Richard

8300 Maccorkle Avenue, Marmet

Distance: 5.1 miles

Resident Review Score
N/A
|
Not Enough Reviews
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Call or ChatCall 1 (844) 240-4458