Heartwood Extended Healthcare

1649 East 72Nd, Tacoma WA, 98404

Resident Review Score
3.5
|
Below Average
Starting price

$2,373

For this area
$$$
Heartwood Extended Healthcare - Gallery Image 1

Heartwood Extended Healthcare is a nursing home in Tacoma, WA, with 120 certified beds. In addition to being a nursing home, this facility provides assisted living and memory care for residents with Alzheimer's or some other form of dementia. The community also has an independent living option. Heartwood Extended Healthcare offers several therapy services to its residents, including occupational and physical therapists (in-house). In addition, access to a speech therapist is provided.

Costs at this community start at $2,373 and range up to $7,592 per month. The average price in the community is $4,983, which is greater than the average cost of $4,848 for nursing home care in the area. The cost of nursing home care in this area is essentially the same as the cost throughout the state. Depending on the services the resident needs, additional services may increase the cost of care. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 4.0 hours daily per resident. This time is made up of 1.5 hours with licensed nurses (0.8 by an RN and 0.7 by an LPN) and 2.5 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. This facility has a number of activities, including musical performances and social outings. See our amenity list below for more information.

There are 11 hospitals within 25 miles of Heartwood Extended Healthcare. The two closest hospitals are St Joseph Medical Center, which is 4.1 miles away, and Mary Bridge Children'S Hospital, which is 4.5 miles away.

This nursing home has an overall rating of 1, which means that it is in the bottom 20% of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has a health inspection rating of 1. The quality rating for this facility is 3 and the staff rating is 3.

Some of the key amenities available at Heartwood Extended Healthcare are:

  • Outdoor Areas
  • Clubs & Communities
  • Activity Center

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(253) 472-9027

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Pricing for Heartwood Extended Healthcare

$4,848Avg. Local Starting Price
Heartwood Extended Healthcare$2,373

Starting price

  • Within 25 Miles$5,471
  • In Seattle-Tacoma$4,848
  • In WA$5,087
Resident Review Score
3.5
|
Below Average
#11 in Tacoma, WA
Aggregated reviews in this score
Most Loved2
Loved2
Good1
Average0
Below Average17

Reviews

Residents and their families say:

This community has garnered a lot of praise for its caring and competent staff, well-maintained and large rooms, and clean facilities. Residents and their families commend the new management for their efforts in improving living conditions, highlighting the significant enhancement in food quality and the staff's dedication to meeting residents' needs. The community's commitment to providing a comfortable living environment is evident through the attentive and hardworking nature of the staff, with many reviewers sharing personal anecdotes of the positive experiences their loved ones have had during their stay.
However, certain areas for improvement have been noted by more than one reviewer, such as the necessity for residents to be proactive in requesting therapy to avoid being overlooked, and concerns regarding the security of personal items, with reports of thefts including blankets, fingernail polish, and money. This underscores the importance of securing valuables. Furthermore, the sudden removal of internet service without notice or information on its return was mentioned, highlighting a gap in communication and amenities that could enhance the residents' quality of life. Despite these challenges, the sense of community and the staff's extraordinary efforts are consistently recognized, making it a place where many feel at home and cared for.

AI generated summary of real reviews

ANNUAL DATA

Heartwood Extended Healthcare

Availability

Each community has a certified number of beds that are available.

certified beds

120
105.3

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

1
3

Local Avg

health inspection

1
2.7

Local Avg

quality

3
3.9

Local Avg

staff

3
3.1

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

7
6

Local Avg

infection control citations

0
1.1

Local Avg

fines

8
2.8

Local Avg

amount of fines

$285,821
$80,633

Local Avg

Staff Hours (per resident per day)

licensed staff hours

2
1.7

Local Avg

total nurse hours

4
4.1

Local Avg

weekend nurse hours

3
3.7

Local Avg

weekend rn hours

0
0.6

Local Avg

Staff Turnover (per year)

nursing staff

63
53.7

Local Avg

registered nurses

65
53.1

Local Avg

administrators who left

2
0.9

Local Avg

Facility Details

  • Legal name

    HEARTWOOD EXTENDED HEALTHCARE

  • Ownership type

    For profit - Individual

  • Federal Provider Number

    505326

  • Provider SSA county code

    260

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    July 01, 1988

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Heartwood Extended Healthcare

Outdoor Areas
Clubs & Communities
Activity Center

Complaints

0 Penalties Imposed

0 Health Complaint Deficienceis

$0 In Fines Imposed

0 Payment Denials

0 Total Fines Imposed

4 Total Complaints Reported

7 Health Standard Deficiencies

7 Total Deficiencies Reported

7 Total Incidents Reported

Occupancy

120 Total Units

96 Current Occupants

Activities & Fitness

Activity Centre

Arts & Crafts

Clubs & Communities

Library & Computer Lounge

Social Outings

Care

Assisted Living

Nurses

Occupational Therapy

Offers Resident/family Counciling

Speech Therapy

Services

Beauty Salon & Barber Shop

Additional Features

Certified By Medicare And Medicaid

Medicare Participant Since 07/01/1988

Dining & Nutrition

Meals Provided

Accommodations

Outdoor Areas

Outdoor Garden

Pet Friendly

Hospitals

Puget Sound Behavioral Health

215 S 36Th St

Distance: 2.7 miles

St. Joseph Medical Center

1717 South J St

Distance: 4.2 miles

Allenmore Hospital

1901 S. Union Ave

Distance: 4.9 miles

Churches

Seattle Area Seventh Day Baptist Church

3102 31st Street Southeast, Auburn

Distance: 10.3 miles

Auburn City Seventh-Day Adventist Church

402 29th Street Southeast, Auburn

Distance: 10.7 miles

Auburn Missionary Baptist Church

310 17th Street Southeast, Auburn

Distance: 10.9 miles

Resident Review Score
4.1
|
Average
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Call or ChatCall 1 (844) 240-4458