Franklin Hills Health & Rehab Center

6021 North Lidgerwood, Spokane WA, 99207


Resident Review Score
6.3
|
Good

Starting price

$2,695

For this area
$$$

Franklin Hills Health & Rehab Center is a nursing home in Spokane, WA, with 100 certified beds. In addition to being a nursing home, this facility provides assisted living care and has an independent living option.

Costs at this community start at $2,695 and range up to $7,300 per month. The average price in the community is $4,998, which is higher than the average cost of $4,997 for nursing home care in the area. The cost of nursing home care in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional care or services may increase the cost of care. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.6 hours daily per resident. This time is made up of 1.2 hours with licensed nurses (0.4 by an RN and 0.8 by an LPN) and 2.4 hours with non-licensed nurse aides.

There are six hospitals within 25 miles of Franklin Hills Health & Rehab Center. The two closest hospitals are Providence Holy Family Hospital, which is 0.2 miles away, and Multicare Deaconess Hospital, which is 4.3 miles away.

This nursing home has an overall rating of 2, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has a health inspection rating of 1. The quality rating for this facility is 5 and the staff rating is 1.


For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(509) 489-3323

Consider Nearby Preferred Providers

Pricing for Franklin Hills Health & Rehab Center

$4,997Avg. Local Starting Price
Franklin Hills Health & Rehab Center$2,695

Starting price

  • Within 25 Miles$5,318
  • In Spokane$4,997
  • In WA$5,087
Resident Review Score
6.3
|
Good
#8 in Spokane, WA

Aggregated reviews in this score
Most Loved13
Loved4
Good1
Average0
Below Average13

Reviews

Residents and their families say:

This community has garnered positive remarks for its polite and amazing staff, with many reviewers expressing deep appreciation for the caring and professional environment the staff creates. Residents and visitors alike have noted the community’s clean facilities, well-organized processes, and warm atmosphere. The staff's sensitivity and responsiveness have particularly stood out during difficult times, such as during the passing of loved ones, making residents feel comfortable and at home. This has led to strong recommendations from visitors and long-term residents who view the staff almost as extended family members. The dedication of the staff towards improving the lives of the residents has been a recurrent theme, with many acknowledging significant improvements and a turnaround that speaks volumes about the commitment to care and service excellence.
However, it should be noted that there is a critical review mentioning issues like delayed medication distribution, perceived neglect, and a general feeling of loneliness and lack of vibrancy within the community. This review highlighted concerns about understaffing and the impact it has on patient care and overall experience. Despite these complaints, the overwhelming majority of feedback celebrates the staff's hard work and the positive changes seen over time, reflecting an ongoing effort to enhance resident satisfaction and quality of life. The community's handling of the pandemic and continued efforts to build a motivated, care-focused administrative team were also commended, showing a clear dedication to both residents' immediate needs and their long-term well-being.

AI generated summary of real reviews

ANNUAL DATA

Franklin Hills Health & Rehab Center


Availability

Each community has a certified number of beds that are available.

certified beds

100

Ratings

User ratings are a trustworthy source of information about a community.

overall

1

health inspection

1

quality

4

staff

1

Incidents

Incidents within a community must be reported and documented.

facility reported

13

infection control citations

0

fines

8

amount of fines

$196,030

Staff Hours (per resident per day)

licensed staff hours

1

total nurse hours

4

weekend nurse hours

3

weekend rn hours

0

Staff Turnover (per year)

nursing staff

69

registered nurses

58

administrators who left

2

Facility Details

  • Legal name

    FRANKLIN HILLS HEALTH & REHAB CENTER

  • Ownership type

    For profit - Corporation

  • Federal Provider Number

    505024

  • Provider SSA county code

    310

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    January 01, 1967

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Hospitals


Providence Holy Family Hospital

5633 N. Lidgerwood St

Distance: 0.2 miles

Veterans Affairs Medical Center

N. 4815 Assembly St.

Distance: 3.4 miles

Deaconess Medical Center

800 West Fifth Avenue

Distance: 4.3 miles

Churches


North Addison Baptist Church

6120 North Addison Street, Spokane

Distance: 0.2 miles

King's Chapel Spokane

6425 North Lidgerwood Street, Spokane

Distance: 0.3 miles

Missys

118 East Sanson Avenue, Spokane

Distance: 0.4 miles

Resident Review Score
8.1
|
Loved
Royal Park Health And Rehabilitation

Preferred Provider

Royal Park Health And Rehabilitation

7411 North Nevada, Spokane WA, 99208


Starting at

$2,695

For this area
$$$

  • nursing homes
Resident Review Score
4.3
|
Average
Regency At Northpointe

Preferred Provider

Regency At Northpointe

1224 East Westview Court, Spokane WA, 99218


Starting at

$2,695

For this area
$$$

  • assisted living
  • nursing homes
Resident Review Score
7
|
Loved
Avalon Care Center At Northpointe

Preferred Provider

Avalon Care Center At Northpointe

9827 North Nevada, Spokane WA, 99218


Starting at

$2,695

For this area
$$$

  • nursing homes
Call or ChatCall 1 (844) 240-4458