Welcome to Westminster-Canterbury Of Richmond, a nursing home community located in Richmond, Virginia. In addition to nursing home, Westminster-Canterbury Of Richmond also offers continuing care retirement community at this location. The cost of the nursing-homes community at Westminster-Canterbury Of Richmond starts at a monthly rate of $1,500 to $6,691. There may be some additional services that could increase the cost of care, depending on the services that you may need. When you visit the community, please check to see if pets are allowed to live in the community with you.
There are 9 hospitals within 25 miles of Westminster-Canterbury Of Richmond. The two closest hospitals are Children'S Hosp Of Richmond Of The Vcu Health Sys which is 1.9 miles away and Bon Secours St Marys Hospital which is 2.9 miles away.
For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(804) 264-6000
This community has garnered a mix of highly positive sentiments from residents, their families, and staff, complimenting its well-maintained grounds, exceptional staff, and high-quality services. Many reviews highlight the sense of family and belonging that both the staff and residents provide, making it a special place for many. The food service, particularly in the new promenade section, exceeded expectations with quality, presentation, and taste that rivals fine dining in the area, leading to particularly memorable experiences for visitors and residents alike. Numerous activities, secure facilities, beautifully landscaped grounds, and especially the compassionate end-of-life care are repeatedly praised, contributing to the sense of this community being much more than a typical retirement or assisted living facility.
However, there are noted concerns regarding communication and follow-up from administrators, particularly in handling incidents like falls, which has led to a loss of trust for at least one family member. The lack of prompt and effective communication appears to be a significant issue that affects the otherwise stellar reputation of the community. Moreover, some have pointed out that certain amenities, like the "walk-in" showers and sliding doors, are not as senior-friendly as expected, and the response to emergencies could be more efficient. The cost of living in this community is mentioned by a few as being on the higher side, which might not be affordable for everyone. Criticism was also directed towards management, with suggestions that they require more education in their field, and some staff members were described as unprofessional, giving an impression of entitlement. Despite these criticisms, the majority of reviews paint a picture of a community that is cherished for its quality of care, range of activities, and the heartfelt engagement of its staff.
AI generated summary of real reviews
ANNUAL DATA
Westminster-Canterbury Of Richmond
Availability
Each community has a certified number of beds that are available.
certified beds
158
120
Local Avg
Ratings
User ratings are a trustworthy source of information about a community.
overall
5
1.9
Local Avg
health inspection
3
2.1
Local Avg
quality
5
3.2
Local Avg
staff
5
1.7
Local Avg
Incidents
Incidents within a community must be reported and documented.
