The Laurels Of University Park

2420 Pemberton Rd, Richmond VA, 23233

Resident Review Score
7.4
|
Loved
Starting price

$5,400

For this area
$$$
The Laurels Of University Park - Gallery Image 1

The Laurels Of University Park is a nursing home in Richmond, VA, with 145 certified beds. In addition to being a nursing home, this facility provides assisted living and memory care for residents with Alzheimer's or some other form of dementia. The community also has an independent living option. This facility may offer respite stays. If this is something you need, you will need to find out if there are any additional restrictions on this option. The Laurels Of University Park offers dental care to its residents.

Costs at this community start at $1,500 and range up to $6,691 per month. The average price in the community is $4,096, which is greater than the average cost of $4,095 for nursing home care in the area. The cost of nursing home care in this area is lower than the state average. If the resident needs other services, additional services may increase the cost of care. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.1 hours daily per resident. This time is made up of 1.4 hours with licensed nurses (0.2 by an RN and 1.1 by an LPN) and 1.7 hours with non-licensed nurse aides.

To ensure the safety of all residents, the facility provides an emergency call system. Residents need to have a scheduled, structured activity every day. See our amenity list below for more information.

There are eight hospitals within 25 miles of The Laurels Of University Park. The two closest hospitals are Henrico Doctors' Hospital, which is 2.4 miles away, and Bon Secours St Marys Hospital, which is 4.4 miles away.

This nursing home has an overall rating of 1, which means that it is in the bottom 20% of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has a health inspection rating of 1. The ratings for the staff of this facility are poor (rating of 1) and the quality ratings are average, with a rating of 3.

Some of the key amenities available at The Laurels Of University Park are:

  • Outdoor Areas
  • Activity Center
  • Clubs & Communities
  • Beauty & Barber

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(804) 747-9200

Consider Nearby Preferred Providers

Parham Health Care & Rehab Cen

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Resident Review Score
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Loved

Starting price

$7,215

Beaufont Health And Rehabilitation Center

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Resident Review Score
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Starting price

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Room Pricing
Assisted Living
One BedroomStarting at$5,400

Personal Care Add-Ons

This community offers a range of care levels depending on the customized needs of each resident.

Services Package Price Range:Varies
Meals
Housekeeping
Laundry
Medication Assistance
Personal Care Assistance
Resident Review Score
7.4
|
Loved
#9 in Richmond, VA
Aggregated reviews in this score
Most Loved42
Loved5
Good0
Average1
Below Average20

Reviews

Residents and their families say:

This community has received numerous positive reviews from residents, their families, and even students who have had their clinical experience there. Many praised the care received, highlighting the staff's professionalism, compassion, and dedication. The environment was described as clean, well-kept, and inviting, with several mentions of the facility's physical appearance and cleanliness. Residents felt at home, appreciated the engaging activities, and the personalized care, including effective rehabilitation services that helped improve their strength and mobility. The community was commended for providing peace of mind and treating residents like family, with specialized mentions of the quality of therapy, nursing care, and the social work team's assistance.
However, not all experiences were positive. Concerns were raised about communication with family members, consistency of care due to staffing issues, and there were isolated incidents of lost personal items and slow responses to calls for assistance. Despite these shortcomings, the overwhelming feedback emphasized the staff's caring nature, the quality of rehabilitation services, and the clean environment. The positive aspects significantly outnumbered the negatives, with many expressing gratitude for the significant improvement in their or their relative's condition and praising the atmosphere that made residents feel respected and valued.

AI generated summary of real reviews

ANNUAL DATA

The Laurels Of University Park

Availability

Each community has a certified number of beds that are available.

certified beds

145
120

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

1
1.9

Local Avg

health inspection

1
2.1

Local Avg

quality

3
3.2

Local Avg

staff

1
1.7

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

0
-1

Local Avg

infection control citations

0
2.4

Local Avg

fines

0
1.3

Local Avg

amount of fines

$0
$26,998

Local Avg

Staff Hours (per resident per day)

licensed staff hours

1
1.5

Local Avg

total nurse hours

3
3.4

Local Avg

weekend nurse hours

3
3

Local Avg

weekend rn hours

0
0.3

Local Avg

Staff Turnover (per year)

nursing staff

70
59.5

Local Avg

registered nurses

57
60.7

Local Avg

administrators who left

0
0.9

Local Avg

Facility Details

  • Legal name

    THE LAURELS OF UNIVERSITY PARK

  • Ownership type

    For profit - Corporation

  • Federal Provider Number

    495109

  • Provider SSA county code

    430

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    February 15, 1978

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

The Laurels Of University Park

Outdoor Areas
Activity Center
Clubs & Communities
Beauty & Barber

Complaints

0 Penalties Imposed

0 Health Complaint Deficienceis

$0 In Fines Imposed

0 Payment Denials

0 Total Complaints Reported

0 Total Fines Imposed

0 Total Incidents Reported

8 Health Standard Deficiencies

8 Total Deficiencies Reported

Accommodations

Wheelchair Accessible Showers

Wifi

Cable TV

Outdoor Areas

Parking

Utilities Included

Occupancy

141 Current Occupants

145 Total Units

Activities & Fitness

Activity Centre

Clubs & Communities

Library & Computer Lounge

Care

Ambulatory Care

Assisted Living

Dentist

Hospice

Hospice Care

Incontinence Care

Memory Care

Nurses

Occupational Therapist

Offers Resident/family Counciling

Physical Therapist

Podiatrist

Services

Beauty Salon & Barber Shop

Maintenance

Transportation At Cost

Additional Features

Certified By Medicare And Medicaid

Medicare Participant Since 02/15/1978

Safety

Emergency Call System

Dining & Nutrition

Meals Provided

Hospitals

Parham Surgery Center

8919 Three Chopt Road

Distance: 1.7 miles

Henrico Doctors Hospital

1602 Skipwith Road

Distance: 2.4 miles

Parham Doctors Hospital

7700 East Parham Road

Distance: 2.5 miles

Churches

Velocity Christian Church

3300 Church Road, Henrico

Distance: 1.3 miles

Faith-Trinity United Methodist

2900 West Main Street, Richmond

Distance: 7.4 miles

Trinity Evangelical Lutheran

2300 West Main Street, Richmond

Distance: 7.7 miles

Resident Review Score
9.3
|
Most Loved
Little Sisters Of The Poor In Richmond

Preferred Provider

Little Sisters Of The Poor In Richmond

1503 Michael Road, Richmond VA, 23229

Starting at

$1,500

For this area
$$$
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Resident Review Score
7.6
|
Loved
Westport Rehabilitation And Nursing Center

Preferred Provider

Westport Rehabilitation And Nursing Center

7300 Forest Ave, Richmond VA, 23226

Starting at

$8,083

For this area
$$$
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Resident Review Score
4.6
|
Average
Beth Sholom Home Of Virginia

Preferred Provider

Beth Sholom Home Of Virginia

1600 John Rolfe Parkway, Richmond VA, 23233

Starting at

$5,323

For this area
$$$
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Call or ChatCall 1 (844) 240-4458