Newport News Nursing & Rehab

12997 Nettles Drive, Newport News VA, 23602


Resident Review Score
5.9
|
Good

Starting price

$2,000

For this area
$$$

Newport News Nursing & Rehab is a nursing home in Newport News, VA, with 102 certified beds. In addition to being a nursing home, this facility provides assisted living care and has an independent living option.

Costs at this community start at $2,000 and range up to $7,445 per month. The average price in the community is $4,723, which is lower than the average price of $4,770 in the area. The cost of nursing home care in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.3 hours daily per resident. This time is made up of 1.5 hours with licensed nurses (0.3 by an RN and 1.2 by an LPN) and 1.8 hours with non-licensed nurse aides.

There are 11 hospitals within 25 miles of Newport News Nursing & Rehab. The two closest hospitals are Mary Immaculate Hospital, which is 2.8 miles away, and Riverside Regional Medical Center, which is 3.1 miles away.

This nursing home has an overall rating of 1, which means that it is in the bottom 20% of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has a health inspection rating of 1. The ratings for the staff of this facility are poor (rating of 1) and the quality ratings are average, with a rating of 3.


For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(757) 249-8880

Consider Nearby Preferred Providers

Pricing for Newport News Nursing & Rehab

$4,770Avg. Local Starting Price
Newport News Nursing & Rehab$2,000

Starting price

  • Within 25 Miles$4,773
  • In Norfolk-Portsmouth-Newport News$4,770
  • In VA$4,695
Resident Review Score
5.9
|
Good
#4 in Newport News, VA

Aggregated reviews in this score
Most Loved19
Loved2
Good1
Average0
Below Average21

Reviews

Residents and their families say:

This community is praised for its compassionate and dedicated staff across various departments, including social workers, nurses, CNAs, and administration. Many reviewers highlighted the positive impact of the social workers, mentioning Heather Crawford and Marissa in particular for their supportive and caring nature. The activities coordinator and community life director were also commended for their engagement and interest in residents' well-being. The rehabilitation staff received accolades for their excellent work in aiding patients with recovery and mobility improvements. Administration staff, like Meagan and Angela, were noted for their helpfulness and responsiveness, which contributed to a positive environment for patients and their families.
However, there are some areas of improvement mentioned. One review expressed dissatisfaction with the aftercare billing process and communication from the front office. Another pointed out inconsistencies in the care provided by some aides, describing them as occasionally unresponsive and lazy. Also noted were concerns over timely medication distribution and a perceived inequality in treatment based on race. These negative experiences contrast with the otherwise glowing reviews about the care and dedication of the majority of the staff. Despite these drawbacks, many reviewers recommend this community for its friendly atmosphere, excellent rehabilitation services, and the remarkable difference it made in their or their loved ones' health and well-being.

AI generated summary of real reviews

ANNUAL DATA

Newport News Nursing & Rehab


Availability

Each community has a certified number of beds that are available.

certified beds

102

Ratings

User ratings are a trustworthy source of information about a community.

overall

1

health inspection

1

quality

3

staff

1

Incidents

Incidents within a community must be reported and documented.

facility reported

0

infection control citations

0

fines

1

amount of fines

$67,204

Staff Hours (per resident per day)

licensed staff hours

1

total nurse hours

3

weekend nurse hours

3

weekend rn hours

0

Staff Turnover (per year)

nursing staff

57

registered nurses

60

administrators who left

3

Facility Details

  • Legal name

    NEWPORT NEWS NURSING & REHAB

  • Ownership type

    For profit - Corporation

  • Federal Provider Number

    495340

  • Provider SSA county code

    622

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    September 24, 1999

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Hospitals


Bon Secours Mary Immaculate Hospital

2 Bernardine Drive

Distance: 2.8 miles

Mary Immaculate Ambulatory Surgery Center

12720 Mcmanus Boulevard

Distance: 2.8 miles

Riverside Regional Medical Center

500 J. Clyde Morris Blvd

Distance: 3.1 miles

Churches


T Carver Chapel

Tyler Avenue, Newport News

Distance: 5.9 miles

Smithfield Assembly Of God

1800 South Church Street, Smithfield

Distance: 11.0 miles

Saint Pauls Cemetery

5575 Paige Road, Gloucester

Distance: 18.2 miles

Resident Review Score
7.1
|
Loved
St Francis Nursing Ctr

Preferred Provider

St Francis Nursing Ctr

4 Ridgewood Parkway, Newport News VA, 23602


Starting at

$2,000

For this area
$$$

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Resident Review Score
4.3
|
Average
The Gardens At Warwick Forest

Preferred Provider

The Gardens At Warwick Forest

1000 Old Denbeigh Boulevard, Newport News VA, 23602


Starting at

$2,000

For this area
$$$

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Resident Review Score
7.2
|
Loved
The Newport

Preferred Provider

The Newport

11141 Warwick Blvd, Newport News VA, 23601


Starting at

$2,000

For this area
$$$

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Call or ChatCall 1 (844) 240-4458