Citizens Medical Center

2701 Hospital Dr, Victoria TX, 77901

Resident Review Score
6.4
|
Good
Starting price

$4,510

For this area
$$$
Citizens Medical Center - Gallery Image 1

Citizens Medical Center is a nursing home in Victoria, TX, with 20 certified beds. In addition to being a nursing home, this facility provides assisted living care and has an independent living option. Please note that this nursing facility is located in a hospital. Citizens Medical Center offers several therapy services to its residents, including occupational and physical therapists (in-house). In addition, access to a speech therapist is provided.

Costs at this community start at $4,510 and range up to $6,256 per month. The average price in the community is $6,256, which is more than the average cost of $5,383 for nursing home care in the area. The cost of nursing home care in this area is more than the state average. Depending on the services the resident needs, additional care or services may increase the cost of care. This facility is Medicare certified.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 9.3 hours daily per resident. This time is made up of 5.5 hours with licensed nurses (2.3 by an RN and 3.2 by an LPN) and 3.8 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. See our amenity list below for more information. Apartment-style units are not always available, but this community offers studio/efficiency units and group housing options.

There are four hospitals within 25 miles of Citizens Medical Center. The two closest hospitals are Citizens Medical Center, which is 0.0 miles away, and Detar Healthcare System, which is 1.4 miles away.

This nursing home has an overall rating of 2, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has a health inspection rating of 1. The overall quality and staff are both rated as excellent with ratings of 5.

Some of the key amenities available at Citizens Medical Center are:

  • Outdoor Areas
  • Activity Center

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(361) 573-9181

Pricing for Citizens Medical Center

$5,383Avg. Local Starting Price
Citizens Medical Center$4,510

Starting price

  • Within 25 Miles$5,204
  • In Victoria$5,383
  • In TX$4,573

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Resident Review Score
6.4
|
Good
#2 in Victoria, TX
Aggregated reviews in this score
Most Loved25
Loved1
Good2
Average4
Below Average18

Reviews

Residents and their families say:

This community showcases a mixed bag of experiences, with many praising aspects like the labor and delivery unit, wound care treatment (despite some issues during a doctor's vacation), and the cleanliness of the facility, alongside a respectful, kind, and professional staff across various departments. The food received commendations for its quality, and specific stories highlighted the compassion, care, and professionalism shown by the nursing and doctor teams, especially in situations involving emergencies, surgeries, and long-term care like diabetes wound management. The radiology and security teams were also lauded for their patience and understanding, particularly with challenging cases. Many reviewers expressed heartfelt thanks for the excellent care provided to themselves or their family members, underlining the dedication of the staff even during the tough times of COVID-19, and the overall cleanliness and beauty of the facility were noted positively.
However, there were significant concerns about the emergency room's performance, cleanliness, and staff behavior, with multiple mentions of unsatisfactory experiences. Issues ranged from perceived neglect and a lack of care from the ER staff to complaints about long wait times in the outpatient lab and an unpleasant encounter with a security officer, which contrast sharply with the high praise for other parts of the hospital. Complaints about misinformation from a doctor regarding nerve pain treatment and the unprofessional handling of a complaint call further marred the community's reputation. While the negative aspects tended to focus on specific incidents or departments like the ER, the positive feedback emphasized a generally high level of satisfaction with the care received in many other areas, making it clear that this community has strengths in patient care, professionalism, and compassion that shine through its weaker spots.

AI generated summary of real reviews

ANNUAL DATA

Citizens Medical Center

Availability

Each community has a certified number of beds that are available.

certified beds

20
101.6

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

2
2.4

Local Avg

health inspection

1
2.6

Local Avg

quality

5
3.8

Local Avg

staff

4
2

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

0
2.4

Local Avg

infection control citations

0
2

Local Avg

fines

6
4

Local Avg

amount of fines

$37,384
$27,798

Local Avg

Staff Hours (per resident per day)

licensed staff hours

6
2.2

Local Avg

total nurse hours

9
4.3

Local Avg

weekend nurse hours

8
3.6

Local Avg

weekend rn hours

2
0.5

Local Avg

Staff Turnover (per year)

nursing staff

0
54.6

Local Avg

registered nurses

0
50

Local Avg

administrators who left

0
0.3

Local Avg

Facility Details

  • Legal name

    CITIZENS MEDICAL CENTER

  • Ownership type

    Government - County

  • Federal Provider Number

    675086

  • Provider SSA county code

    948

  • Certification

    Medicare

  • Medicaid start date

    October 06, 1992

  • Type of council

    None

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    Yes

  • Continuing Care Retirement Community

    No

Amenities

Citizens Medical Center

Outdoor Areas
Activity Center

Complaints

0 Penalties Imposed

0 Health Complaint Deficienceis

$0 In Fines Imposed

0 Payment Denials

0 Total Complaints Reported

0 Total Fines Imposed

0 Total Incidents Reported

3 Health Standard Deficiencies

3 Total Deficiencies Reported

Occupancy

18 Current Occupants

20 Total Units

Activities & Fitness

Activity Centre

Arts & Crafts

Clubs & Communities

Health And Wellness Programs

Library & Computer Lounge

Yoga

Services

Beauty Salon & Barber Shop

Maintenance

Care

Cardiac Care

Dialysis

Located In A Hospital

Memory Care

Nurses

Occupational Therapy

Skilled Nursing

Speech Therapy

Stroke Care

Additional Features

Certified By Medicare

Chinese

Medicare Participant Since 10/06/1992

Accommodations

Outdoor Areas

Studio / Efficiency

Hospitals

Citizens Medical Center

2701 Hospital Drive

Distance: 0.1 miles

Detar Hospital Navarro

506 East San Antonio Street

Distance: 1.4 miles

Triumph Hospital Victoria

506 East San Antonio Street 3Rd Fl

Distance: 1.4 miles

Resident Review Score
N/A
|
Not Enough Reviews
Retama Manor Nursing Center/Victoria South

Preferred Provider

Retama Manor Nursing Center/Victoria South

3103 E Airline Dr, Victoria TX, 77901

Starting at

$4,510

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$$$
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Resident Review Score
9.3
|
Most Loved
The Courtyard Rehabilitation And Healthcare Center

Preferred Provider

The Courtyard Rehabilitation And Healthcare Center

3401 E Airline Dr, Victoria TX, 77901

Starting at

$4,510

For this area
$$$
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Resident Review Score
N/A
|
Not Enough Reviews
La Villa Rehabilitation And Healthcare Center

Preferred Provider

La Villa Rehabilitation And Healthcare Center

3007 N Navarro, Victoria TX, 77901

Starting at

$4,510

For this area
$$$
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Call or ChatCall 1 (844) 240-4458