The Heights Of Tyler

2650 Elkton Trail, Tyler TX, 75703

Resident Review Score
6.5
|
Good
Starting price

$3,025

For this area
$$$
The Heights Of Tyler - Gallery Image 1

The Heights Of Tyler is a nursing home in Tyler, TX, with 120 certified beds. In addition to being a nursing home, this facility provides assisted living and memory care for residents with Alzheimer's or some other form of dementia. The community also has an independent living option. This facility may offer respite stays. If this is something you need, you will need to find out if there are any additional restrictions on this option.

Costs at this community start at $3,025 and range up to $5,410 per month. The average price in the community is $4,218, which is greater than the average cost of $4,205 for nursing home care in the area. The cost of nursing home care in this area is less than the state average. Depending on the services the resident needs, additional care may increase the cost of care. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.1 hours daily per resident. This time is made up of 1.2 hours with licensed nurses (0.5 by an RN and 0.6 by an LPN) and 1.9 hours with non-licensed nurse aides.

Special diet meals are not always available. This community provides no or low-sodium meals. Residents need to have a scheduled, structured activity every day. See our amenity list below for more information. Apartment-style units are not always available, but this community offers studio/efficiency units and group housing options.

There are six hospitals within 25 miles of The Heights Of Tyler. The two closest hospitals are Texas Spine And Joint Hospital, which is 4.4 miles away, and East Texas Medical Center, which is 5.1 miles away.

This nursing home has an overall rating of 1, which means that it is in the bottom 20% of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has a health inspection rating of 1. The ratings for the staff of this facility are poor (rating of 1) and the quality ratings are average, with a rating of 3.

Some of the key amenities available at The Heights Of Tyler are:

  • Outdoor Areas
  • Activity Center

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(903) 266-7200

Pricing for The Heights Of Tyler

$4,205Avg. Local Starting Price
The Heights Of Tyler$3,025

Starting price

  • Within 25 Miles$4,524
  • In Tyler-Longview (Lufkin-Nacogdoches) $4,205
  • In TX$4,573

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Resident Review Score
6.5
|
Good
#9 in Tyler, TX
Aggregated reviews in this score
Most Loved9
Loved0
Good0
Average0
Below Average7

Reviews

Residents and their families say:

This community has received a mix of feedback from residents and their families, with many expressing satisfaction with the care and environment provided. Positive comments highlight the friendliness and professionalism of the staff, the cleanliness of the facility, and the excellent rehabilitation services offered. Many reviewers have noted the community's efforts to create a welcoming and home-like atmosphere, praising the engaging activities, attentive nursing care, and efficient communication, especially in situations where family members live far away. The Activity Director received specific commendation for providing a variety of daily activities and trips, enhancing the residents' quality of life. Families have appreciated the personalized care their loved ones received, attributing their improvement and happiness to the dedicated efforts of the community's staff. The emphasis on creating a sense of family and the community's ability to bridge communication gaps for long-distance families were also highlighted as significant positives.
However, there are concerns expressed by a few reviewers regarding the standard of care and management responsiveness to complaints. These include the infrequency of residents being bathed, issues with the management's approach to problem-solving and communication, and isolated incidents involving staff behavior. One reviewer detailed a particularly negative experience with a nurse's conduct towards a resident needing frequent bathroom assistance. Another shared frustrations with the community's handling of their father's care and a perceived lack of engagement from the medical staff. Despite these criticisms, it's clear that many individuals have had positive experiences, reinforcing this community's reputation as a caring and professional environment for its residents.

AI generated summary of real reviews

ANNUAL DATA

The Heights Of Tyler

Availability

Each community has a certified number of beds that are available.

certified beds

120
111.4

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

1
2.1

Local Avg

health inspection

1
2.4

Local Avg

quality

3
2.9

Local Avg

staff

2
1.5

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

2
3.2

Local Avg

infection control citations

2
0.8

Local Avg

fines

3
2.6

Local Avg

amount of fines

$39,733
$61,820

Local Avg

Staff Hours (per resident per day)

licensed staff hours

1
1.3

Local Avg

total nurse hours

3
3.2

Local Avg

weekend nurse hours

3
2.9

Local Avg

weekend rn hours

0
0.3

Local Avg

Staff Turnover (per year)

nursing staff

79
57

Local Avg

registered nurses

77
58.2

Local Avg

administrators who left

0
0.7

Local Avg

Facility Details

  • Legal name

    THE HEIGHTS OF TYLER

  • Ownership type

    For profit - Limited Liability company

  • Federal Provider Number

    676262

  • Provider SSA county code

    892

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    December 07, 2010

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

The Heights Of Tyler

Outdoor Areas
Activity Center

Complaints

0 Penalties Imposed

$0 In Fines Imposed

0 Payment Denials

0 Total Fines Imposed

11 Total Deficiencies Reported

2 Total Incidents Reported

5 Health Complaint Deficiencies

7 Health Standard Deficiencies

8 Total Complaints Reported

Accommodations

Wifi

Library & Computer Lounge

Outdoor Areas

Outdoor Garden

Studio / Efficiency

Occupancy

120 Total Units

96 Current Occupants

Activities & Fitness

Activity Centre

Care

Assisted Living

Diabetic

Hospice

Memory Care

Nurses

Offers Resident/family Counciling

Skilled Nursing

Services

Beauty Salon & Barber Shop

Additional Features

Certified By Medicare And Medicaid

Medicare Participant Since 12/07/2010

Dining & Nutrition

Gluten / Allergen Free

Healthy Snacks

Kosher Available

Low Sodium

Meals Provided

Vegetarian Available

Hospitals

Texas Spine And Joint Hospital

1814 Roseland Boulevard

Distance: 4.3 miles

Trinity Mother Frances Rehabilitation Hospital

3131 Troup Highway

Distance: 4.5 miles

East Texas Medical Center Rehabilitation Hospital

701 Olympic Plaza Circle

Distance: 5.0 miles

Churches

The Branch Community Curch

Lynch Drive, Bullard

Distance: 9.2 miles

Garden Valley Bible Church

17117 Van Highway, Lindale

Distance: 20.5 miles

Garden Valley Baptist

17816 County Road 442, Lindale

Distance: 20.9 miles

Resident Review Score
7.3
|
Loved
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Call or ChatCall 1 (844) 240-4458