Sorrento

2739 Babcock, San Antonio TX, 78229


Resident Review Score
6.7
|
Good

Starting price

$2,405

For this area
$$$

Sorrento is a nursing home in San Antonio, TX, with 112 certified beds. In addition to being a nursing home, this facility provides assisted living care and has an independent living option.

Costs at this community start at $2,405 and range up to $5,536 per month. The average price in the community is $3,971, which is greater than the average cost of $3,915 for nursing home care in the area. The cost of nursing home care in this area is less than the state average. Depending on other care the resident needs, additional services may increase the monthly cost. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.6 hours daily per resident. This time is made up of 1.7 hours with licensed nurses (0.4 by an RN and 1.3 by an LPN) and 1.9 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. See our amenity list below for more information.

There are 13 hospitals within 25 miles of Sorrento. The two closest hospitals are University Health System, which is 0.7 miles away, and Methodist Hospital, which is 1.0 miles away.

This nursing home has an overall rating of 2, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has an average health inspection rating of 3. The ratings for the staff of this facility are poor (rating of 1) and the quality ratings are average, with a rating of 1.

Some of the key amenities available at Sorrento are:

  • Outdoor Areas
  • Activity Center


For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(210) 616-3250

Consider Nearby Preferred Providers

Pricing for Sorrento

$3,915Avg. Local Starting Price
Sorrento$2,405

Starting price

  • Within 25 Miles$4,359
  • In San Antonio$3,915
  • In TX$4,573

Looking for Medicaid Options?

If you are using Medicaid to pay for senior living, your options are likely different.


Resident Review Score
6.7
|
Good
#43 in San Antonio, TX

Aggregated reviews in this score
Most Loved43
Loved3
Good0
Average3
Below Average30

Reviews

Residents and their families say:

This community has garnered a lot of positive feedback from both residents and their families, highlighting the attentive and compassionate staff, clean and aesthetically pleasing facilities, and highly effective rehabilitation services. Many reviews praised the nursing and rehab staff for being professional, caring, and dedicated to meeting the needs of residents. The housekeeping team was also singled out for keeping the rooms clean and maintaining a friendly and polite demeanor. Rehab therapists received accolades for their supportive and attentive approach, tailoring occupational and physical therapy to meet individual needs successfully. Special mention was made of the dietary manager for going above and beyond in fulfilling special requests and creating a positive experience for residents.
However, there were a few concerns raised. One reviewer expressed frustration with what they perceived as unprofessional behavior and favoritism by a supervisor, which unfortunately led to their dismissal. Another concern mentioned across a few reviews was about the facility being understaffed at times, which seemed to affect the promptness of services and the overall workload of the existing staff. Some family members noticed issues with timely meal delivery and have observed ants in rooms, suggesting some areas for improvement in operations and pest control. Despite these issues, the majority of feedback remains overwhelmingly positive, with many families recommending this community for its excellent care, supportive environment, and the significant improvement observed in their loved ones.

AI generated summary of real reviews

ANNUAL DATA

Sorrento


Availability

Each community has a certified number of beds that are available.

certified beds

112

Ratings

User ratings are a trustworthy source of information about a community.

overall

3

health inspection

4

quality

3

staff

1

Incidents

Incidents within a community must be reported and documented.

facility reported

0

infection control citations

0

fines

0

amount of fines

$0

Staff Hours (per resident per day)

licensed staff hours

2

total nurse hours

4

weekend nurse hours

3

weekend rn hours

0

Staff Turnover (per year)

nursing staff

72

registered nurses

64

administrators who left

2

Facility Details

  • Legal name

    SORRENTO

  • Ownership type

    Government - Hospital district

  • Federal Provider Number

    676378

  • Provider SSA county code

    130

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    January 21, 2015

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Sorrento


Outdoor Areas
Activity Center

Activities & Fitness


Activity Centre

Care


Ambulatory Care

Incontinence Care

Dining & Nutrition


Meals Provided

Accommodations


Outdoor Areas

Hospitals


Warm Springs Rehabilitation Hospital Of San Antonio

5101 Medical Drive

Distance: 0.3 miles

University Hospital

4502 Medical Drive

Distance: 0.7 miles

Clarity Child Guidance Center

8535 Tom Slick Drive

Distance: 1.0 miles

Churches


Arkport United Methodist Church

West Avenue & Old Main Street, Arkport

Distance: 3.9 miles

Compass Church

Bandera Road, Helotes

Distance: 5.9 miles

Our Lady Of Grace Church

223 East Summit Avenue, San Antonio

Distance: 6.9 miles

Resident Review Score
6.4
|
Good
Warm Springs Rehabilitation Hospital Of San Antoni

Preferred Provider

Warm Springs Rehabilitation Hospital Of San Antoni

5101 Medical Dr, San Antonio TX, 78229


Starting at

$6,083

For this area
$$$

  • nursing homes
Resident Review Score
7.3
|
Loved
Remington Transitional Care Of San Antonio

Preferred Provider

Remington Transitional Care Of San Antonio

5423 Hamilton Wolfe Rd, San Antonio TX, 78240


Starting at

$2,085

For this area
$$$

  • nursing homes
Resident Review Score
7.8
|
Loved
Northgate Health And Rehabilitation Center

Preferred Provider

Northgate Health And Rehabilitation Center

5757 N Knoll, San Antonio TX, 78240


Starting at

$2,405

For this area
$$$

  • nursing homes
Call or ChatCall 1 (844) 240-4458