Heritage Oaks Nursing And Rehabilitation Center

5301 University Ave, Lubbock TX, 79413


Resident Review Score
6.4
|
Good

Starting price

$4,426

For this area
$$$

Heritage Oaks Nursing And Rehabilitation Center is a nursing home in Lubbock, TX, with 159 certified beds. In addition to being a nursing home, this facility provides assisted living care and has an independent living option. This facility may offer respite stays. If this is something you need, you will need to find out if there are any additional restrictions on this option. Heritage Oaks Nursing And Rehabilitation Center offers several therapy services to its residents, including occupational and physical therapists (in-house). In addition, access to a speech therapist is provided. Heritage Oaks Nursing And Rehabilitation Center offers vision and dental care to its residents.

Costs at this community start at $2,700 and range up to $5,929 per month. The average price in the community is $5,929, which is greater than the average cost of $4,314 for nursing home care in the area. The cost of nursing home care in this area is less than the state average. Depending on other care the resident needs, additional services may increase the monthly cost. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.6 hours daily per resident. This time is made up of 1.5 hours with licensed nurses (0.1 by an RN and 1.4 by an LPN) and 2.1 hours with non-licensed nurse aides.

To ensure the safety of all residents, the facility provides an emergency call system. Residents need to have a scheduled, structured activity every day. This facility has a number of activities, including musical performances and social outings. See our amenity list below for more information.

There are five hospitals within 25 miles of Heritage Oaks Nursing And Rehabilitation Center. The two closest hospitals are Grace Medical Center, which is 0.3 miles away, and Covenant Medical Center, which is 2.5 miles away.

This nursing home has an overall rating of 2, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has an average health inspection rating of 3. The ratings for the staff of this facility are poor (rating of 1) and the quality ratings are average, with a rating of 4.

Some of the key amenities available at Heritage Oaks Nursing And Rehabilitation Center are:

  • Pet Friendly
  • Housekeeping
  • Activity Center
  • Clubs & Communities
  • Social Outings


For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(806) 795-8792

Room Pricing
Assisted Living
One BedroomStarting at$4,426

Personal Care Add-Ons

This community offers a range of care levels depending on the customized needs of each resident.

Services Package Price Range:Varies
Meals
Housekeeping
Laundry
Medication Assistance
Personal Care Assistance

Looking for Medicaid Options?

If you are using Medicaid to pay for senior living, your options are likely different.


Resident Review Score
6.4
|
Good
#9 in Lubbock, TX

Aggregated reviews in this score
Most Loved9
Loved0
Good0
Average1
Below Average7

Reviews

Residents and their families say:

This community has garnered a wide range of reviews, many of which highlight the dedicated and professional nature of its staff and the high quality of care provided. Several reviewers have spoken highly of the nursing and rehab teams, mentioning that these professionals are not only great at their jobs but also very informative and supportive, which underscores the community's commitment to offering personalized care. The Director of Nursing and the Director of Rehab, along with their teams, were particularly praised for ensuring residents receive the best possible care, tailored to their individual needs. Facilities such as therapy services and personalized nursing care have been noted to significantly improve the well-being and recovery of residents, even over short periods.
However, not all feedback was positive. One concern raised involved a lack of documentation and reporting surrounding an incident with a resident, indicating a possible area for improvement in communication and monitoring practices. Despite this, the positive aspects such as the staff's willingness to go the extra mile, the open line of communication with relatives, and the comprehensive updates and improvements to the facility itself have been highlighted. The community has been described as a caring and supportive environment, with long-serving staff members adding to a sense of stability and dedication to residents’ well-being. Whether it be rehab after a surgery or long-term care, many recommend this community for those in need of its services, accentuating the positive impacts it has had on their loved ones' lives.

AI generated summary of real reviews

ANNUAL DATA

Heritage Oaks Nursing And Rehabilitation Center


Availability

Each community has a certified number of beds that are available.

certified beds

159

Ratings

User ratings are a trustworthy source of information about a community.

overall

3

health inspection

3

quality

5

staff

1

Incidents

Incidents within a community must be reported and documented.

facility reported

0

infection control citations

1

fines

1

amount of fines

$8,912

Staff Hours (per resident per day)

licensed staff hours

1

total nurse hours

4

weekend nurse hours

3

weekend rn hours

0

Staff Turnover (per year)

nursing staff

64

registered nurses

0

administrators who left

0

Facility Details

  • Legal name

    HERITAGE OAKS NURSING AND REHABILITATION CENTER

  • Ownership type

    For profit - Corporation

  • Federal Provider Number

    675346

  • Provider SSA county code

    770

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    June 29, 1994

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Heritage Oaks Nursing And Rehabilitation Center


Pet Friendly
Housekeeping
Activity Center
Clubs & Communities
Social Outings

Complaints


0 Penalties Imposed

$0 In Fines Imposed

0 Payment Denials

0 Total Fines Imposed

1 Total Complaints Reported

1 Total Incidents Reported

3 Health Complaint Deficiencies

4 Health Standard Deficiencies

5 Total Deficiencies Reported

Accommodations


Wifi

Cable TV

Central Air Conditioning

Housekeeping

Outdoor Areas

Outdoor Garden

Parking

Pet Friendly

Occupancy


128 Current Occupants

159 Total Units

Activities & Fitness


Activity Centre

Clubs & Communities

Library & Computer Lounge

Social Outings

Care


Ambulatory Care

Dentist

Designed Specifically To Accommodate Memory Loss

Dialysis

Hearing Care

Hospice

Incontinence Care

Laundry / Dry Cleaning

Memory Care

Nurse

Nurses

Occupational Therapist

Occupational Therapy

Offers Resident/family Counciling

Pain Management

Physical Therapist

Podiatrist

Podiatry Services

Skilled Nursing

Speech Therapy

Vision Care

Services


Beauty Salon & Barber Shop

Complimentary Transportation

Additional Features


Certified By Medicare And Medicaid

Medicare Participant Since 06/29/1994

Safety


Emergency Call System

Dining & Nutrition


Meals Provided

Hospitals


Grace Medical Center

2412 50Th Street

Distance: 0.3 miles

Covenant Medical Center

3615 19Th Street

Distance: 2.5 miles

Covenant Children'S Hospital

4015 22Nd Place

Distance: 2.6 miles

Resident Review Score
N/A
|
Not Enough Reviews
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Call or ChatCall 1 (844) 240-4458