The Concierge

2310 South Eldridge Parkway, Houston TX, 77077

Resident Review Score
7.7
|
Loved
Starting price

$1,650

For this area
$$$
The Concierge - Gallery Image 1

The Concierge is a nursing home in Houston, TX, with 114 certified beds. In addition to being a nursing home, this facility provides assisted living care and has an independent living option. The Concierge offers several therapy services to its residents, including occupational and physical therapists (in-house). In addition, access to a speech therapist is provided.

Costs at this community start at $1,650 and range up to $6,920 per month. The average price in the community is $6,920, which is more than the average cost of $4,285 for nursing home care in the area. The cost of nursing home care in this area is less than the state average. Depending on other care the resident needs, additional care may increase the monthly cost. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.9 hours daily per resident. This time is made up of 2.0 hours with licensed nurses (0.8 by an RN and 1.1 by an LPN) and 1.9 hours with non-licensed nurse aides.

The facility provides and emergency call system to ensure the safety of all residents. Special diet meals are not always available. This community provides no or low-sodium meals. Residents need to have a scheduled, structured activity every day. See our amenity list below for more information.

There are 36 hospitals within 25 miles of The Concierge. The two closest hospitals are West Houston Medical Center, which is 1.9 miles away, and Healthbridge Childrens'S Hospital Of Houston, which is 2.7 miles away.

This nursing home has an overall rating of 4, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has an average health inspection rating of 4. The quality rating for this facility is 3 and the staff rating is 3.

Some of the key amenities available at The Concierge are:

  • Outdoor Areas
  • Activity Center

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(281) 558-3900

Consider Nearby Preferred Providers

Brookdale Galleria

Brookdale Galleria

2929 Post Oak Blvd

Resident Review Score
6.7
|
Good

Starting price

$3,295

Pricing for The Concierge

$4,285Avg. Local Starting Price
The Concierge$1,650

Starting price

  • Within 25 Miles$4,676
  • In Houston$4,285
  • In TX$4,573

Looking for Medicaid Options?

If you are using Medicaid to pay for senior living, your options are likely different.

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Resident Review Score
7.7
|
Loved
#26 in Houston, TX
Aggregated reviews in this score
Most Loved56
Loved4
Good4
Average1
Below Average21

Reviews

Residents and their families say:

This community has garnered a mix of feedback from its residents and visitors, though the overarching sentiment leans positively, highlighting the cleanliness, attentive and caring staff, and the array of facilities and activities available. Many have praised the community for its exceptional therapy services, cleanliness, spacious rooms, and the diligence and kindness of the staff. Several reviewers specifically noted the comprehensive care and attention their family members received, appreciating the effort made to accommodate dietary restrictions and the proactive role of the staff in diagnosis and treatment. Activities such as scratch art, Christmas in July events, and a variety of rehabilitation therapies have greatly contributed to the positive experiences of many residents, making their stay enjoyable and aiding in their recovery. The community has often been described as clean, welcoming, and akin to a home, with one reviewer expressing gratitude for the meticulous care that made their family member's final days memorable. The involvement in residents' care and the quality of physical therapy have been significant factors in these positive experiences, which are further enhanced by the facility's clean and inviting environment.
However, not all experiences have been favorable. Concerns were raised regarding occasional lapses in care, such as unattended shower requests and inconsistent meal quality. A few reviews mentioned the need for more consistent communication and follow-up on specific care needs and requests. One particular review outlined an unfortunate incident where the communication broke down following a hospital transfer, highlighting an area for improvement. Nonetheless, these critiques are outweighed by the multitude of positive experiences shared by residents and their families. Celebrations, personalized care plans, and the evident dedication of the community staff have left many feeling grateful and satisfied with the care provided. The touch of personalization in meals, proactive communication during the weekend shifts, and a general sense of compassion and kindness from the nurses and CNA's shine through the feedback, presenting this community as a place where residents feel cared for and respected.

AI generated summary of real reviews

ANNUAL DATA

The Concierge

Availability

Each community has a certified number of beds that are available.

certified beds

114
118.2

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

4
2.5

Local Avg

health inspection

4
2.8

Local Avg

quality

3
3.4

Local Avg

staff

3
1.6

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

1
4

Local Avg

infection control citations

1
1.2

Local Avg

fines

8
2.8

Local Avg

amount of fines

$58,539
$60,180

Local Avg

Staff Hours (per resident per day)

licensed staff hours

2
1.4

Local Avg

total nurse hours

4
3.3

Local Avg

weekend nurse hours

3
3

Local Avg

weekend rn hours

1
0.3

Local Avg

Staff Turnover (per year)

nursing staff

66
58.4

Local Avg

registered nurses

56
60.2

Local Avg

administrators who left

0
0.7

Local Avg

Facility Details

  • Legal name

    THE CONCIERGE

  • Ownership type

    For profit - Partnership

  • Federal Provider Number

    676066

  • Provider SSA county code

    610

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    October 05, 2005

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

The Concierge

Outdoor Areas
Activity Center

Complaints

0 Penalties Imposed

$0 In Fines Imposed

0 Payment Denials

0 Total Fines Imposed

10 Health Standard Deficiencies

10 Total Complaints Reported

12 Total Deficiencies Reported

1 Total Incidents Reported

2 Health Complaint Deficiencies

Accommodations

Wall-to-wall Carpet

Wifi

Cable TV

Fireplace

Landscaped Grounds

Outdoor Areas

Occupancy

114 Total Units

55 Current Occupants

Activities & Fitness

Activity Centre

Library & Computer Lounge

Tv / Movie Nights

Services

Beauty Salon & Barber Shop

Additional Features

Certified By Medicare

Medicare Participant Since 10/05/2005

Care

Diabetic

Nurses

Occupational Therapy

Offers Resident/family Counciling

Pain Management

Speech Therapy

Safety

Emergency Call System

Dining & Nutrition

Gluten / Allergen Free

Healthy Snacks

Kosher Available

Low Sodium

Meals Provided

Vegetarian Available

Hospitals

St. Michael'S Hospital

2310 South Eldridge Parkway, Suite 100

Distance: 0.0 miles

West Houston Medical Center

12141 Richmond Avenue

Distance: 2.0 miles

Healthbridge Children'S Hospital - Houston

2929 Woodland Park Drive

Distance: 2.7 miles

Churches

Living Word Christian Church

Memorial Parkway & 7th Avenue, Atlantic Highlands

Distance: 7.0 miles

Church La Senda Antigua Houston

5645 Hillcroft Avenue, Houston

Distance: 7.6 miles

Revival In Christ

5645 Hillcroft Avenue, Houston

Distance: 7.6 miles

Resident Review Score
6.3
|
Good
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Resident Review Score
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Loved
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Call or ChatCall 1 (844) 240-4458