Wexford House, The

2421 John B Dennis Highway, Kingsport TN, 37660

Resident Review Score
3.6
|
Below Average
Starting price

$2,965

For this area
$$$
Wexford House, The - Gallery Image 1

Wexford House, The is a nursing home in Kingsport, TN, with 174 certified beds. In addition to being a nursing home, this facility provides assisted living and memory care for residents with Alzheimer's or some other form of dementia. The community also has an independent living option. This facility may offer respite stays. If this is something you need, you will need to find out if there are any additional restrictions on this option. Wexford House, The offers several therapy services to its residents, including occupational and physical therapists (in-house). In addition, access to a speech therapist is provided. Wexford House, The offers vision and dental care to its residents.

Costs at this community start at $2,965 and range up to $6,600 per month. The average price in the community is $4,783, which is more than the average cost of $4,782 for nursing home care in the area. The cost of nursing home care in this area is greater than the state average. If the resident needs added care, additional services may increase the monthly cost. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 4.2 hours daily per resident. This time is made up of 1.5 hours with licensed nurses (0.4 by an RN and 1.0 by an LPN) and 2.7 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. This facility has a number of activities, including musical performances and social outings. See our amenity list below for more information.

There are six hospitals within 25 miles of Wexford House, The. The two closest hospitals are Indian Path Medical Center, which is 0.6 miles away, and Wellmont Holston Valley Medical Center, which is 2.7 miles away.

This nursing home has an overall rating of 4, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has an average health inspection rating of 4. The quality rating for this facility is 4 and the staff rating is 4.

Some of the key amenities available at Wexford House, The are:

  • Pet Friendly
  • Housekeeping
  • Activity Center
  • Clubs & Communities

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(423) 288-3988

Consider Nearby Preferred Providers

Nova Health And Rehab

Nova Health And Rehab

377 Clonce St None

Resident Review Score
9.5
|
Most Loved

Starting price

$3,035

Pricing for Wexford House, The

$4,782Avg. Local Starting Price
Wexford House, The$2,965

Starting price

  • Within 25 Miles$4,879
  • In Tri-Cities, TN-VA$4,782
  • In TN$4,185

Looking for Medicaid Options?

If you are using Medicaid to pay for senior living, your options are likely different.

Learn More
Resident Review Score
3.6
|
Below Average
#4 in Kingsport, TN
Aggregated reviews in this score
Most Loved1
Loved0
Good0
Average3
Below Average5

Reviews

Residents and their families say:

This community has received mixed feedback from people who have experienced its services firsthand. On the positive side, it's noted for providing good training for students and having competent CNAs who are capable of teaching. Some reviewers have highlighted the compassionate staff, clean environment, and absence of the typical nursing home smell, marking it as a more pleasant place for recovery. One reviewer specifically mentioned a satisfactory recovery process from a mild stroke, complimenting the quality of food and suggesting it as a comfortable place to reside full-time. Additionally, there were mentions of effective rehab services and attentive care that contributed positively to the wellbeing of residents, with one individual emphasizing the good care received by their mother until her passing.
However, there are several concerns that have been consistently raised. The issues include long wait times for assistance, particularly with going to the restroom, which is distressing for the residents. The food quality was criticized by one reviewer, and there were complaints about the management of personal items leading to lost clothing and unfulfilled dietary requests. One review mentioned an unpleasant encounter with a staff member described as being rude to both staff and students, suggesting a need for improvements in manners and respect towards others. Concerns were also raised about visitor restrictions and unclear policies, particularly in the context of the pandemic, which affected the overall experience of those trying to connect with their loved ones. While individual experiences have varied, these shared concerns suggest areas where the community could focus on making improvements to better serve its residents and their families.

AI generated summary of real reviews

ANNUAL DATA

Wexford House, The

Availability

Each community has a certified number of beds that are available.

certified beds

174
112.1

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

4
3.5

Local Avg

health inspection

4
3.5

Local Avg

quality

4
3

Local Avg

staff

4
2.7

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

0
0.7

Local Avg

infection control citations

0
0.3

Local Avg

fines

0
0.9

Local Avg

amount of fines

$0
$19,160

Local Avg

Staff Hours (per resident per day)

licensed staff hours

1
1.6

Local Avg

total nurse hours

4
3.7

Local Avg

weekend nurse hours

3
3.1

Local Avg

weekend rn hours

0
0.4

Local Avg

Staff Turnover (per year)

nursing staff

38
48

Local Avg

registered nurses

22
42.1

Local Avg

administrators who left

0
0.4

Local Avg

Facility Details

  • Legal name

    WEXFORD HOUSE, THE

  • Ownership type

    Non profit - Corporation

  • Federal Provider Number

    445207

  • Provider SSA county code

    810

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    October 12, 1987

  • Type of council

    Both

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    Yes

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Wexford House, The

Pet Friendly
Housekeeping
Activity Center
Clubs & Communities

Complaints

0 Penalties Imposed

0 Health Complaint Deficienceis

$0 In Fines Imposed

0 Payment Denials

0 Total Fines Imposed

0 Total Incidents Reported

3 Health Standard Deficiencies

3 Total Deficiencies Reported

4 Total Complaints Reported

Accommodations

Wifi

Cable TV

Housekeeping

Outdoor Areas

Outdoor Garden

Pet Friendly

Washer & Dryer In Unit

Occupancy

170 Current Occupants

174 Total Units

Activities & Fitness

Activity Centre

Arts & Crafts

Clubs & Communities

Health And Wellness Programs

Library & Computer Lounge

Social Outings

Tv / Movie Nights

Care

Alton Memorial Hospital

Assisted Living

Dental Care

Hospice

Nurses

Occupational Therapy

Offers Resident/family Counciling

Outpatient Rehabilitation

Pain Management

Speech Therapy

Stroke Care

Vision Care

Wellness Checks

Services

Beauty Salon & Barber Shop

Maintenance

Additional Features

Certified By Medicare And Medicaid

Medicare Participant Since 10/12/1987

Volunteer Opportunities

Dining & Nutrition

Meals Provided

Neighborhood

Saint Louis University Hospital

Hospitals

Indian Path Medical Center

2000 Brookside Drive

Distance: 0.6 miles

Healthsouth Rehabilitation Hospital

113 Cassel Drive

Distance: 2.5 miles

Wellmont-Holston Valley Medical Center

130 West Ravine Road

Distance: 2.7 miles

Churches

Redeemer Lutheran Church

672 Island Road, Bristol

Distance: 16.0 miles

St. Luke United Methodist Church

105 North Street, Bristol

Distance: 16.2 miles

Kingdom Life Church

7659 Cunningham Road, Bristol

Distance: 16.3 miles

Resident Review Score
N/A
|
Not Enough Reviews
Nhc Healthcare, Kingsport

Preferred Provider

Nhc Healthcare, Kingsport

2300 Pavilion Drive, Kingsport TN, 37660

Starting at

$2,965

For this area
$$$
  • assisted living
  • nursing homes
View Community
Resident Review Score
7.5
|
Loved
Holston Manor

Preferred Provider

Holston Manor

3641 Memorial Blvd, Kingsport TN, 37664

Starting at

$6,598

For this area
$$$
  • nursing homes
View Community
Resident Review Score
7.9
|
Loved
Brookhaven Health And Rehabilitation

Preferred Provider

Brookhaven Health And Rehabilitation

2035 Stonebrook Place, Kingsport TN, 37660

Starting at

$6,598

For this area
$$$
  • nursing homes
View Community
Call or ChatCall 1 (844) 240-4458