Heartland Health Care Center - Union

709 Rice Avenue, Union SC, 29379

Resident Review Score
7.7
|
Loved
Starting price

$1,495

For this area
$$$
Heartland Health Care Center - Union - Gallery Image 1

Heartland Health Care Center - Union is a nursing home in Union, SC, with 88 certified beds. In addition to being a nursing home, this facility provides assisted living and memory care for residents with Alzheimer's or some other form of dementia. The community also has an independent living option. This facility may offer respite stays. If this is something you need, you will need to find out if there are any additional restrictions on this option.

Costs at this community start at $1,495 and range up to $6,900 per month. The average price in the community is $4,198, which is lower than the average price of $4,247 in the area. The cost of nursing home care in this area is essentially the same as the cost throughout the state. If the resident needs added care, additional services may increase the cost of care. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.4 hours daily per resident. This time is made up of 1.4 hours with licensed nurses (0.6 by an RN and 0.9 by an LPN) and 2.0 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. This facility has various activities, including musical performances and social outings. See our amenity list below for more information.

There are two hospitals within 25 miles of Heartland Health Care Center - Union. The two closest hospitals are Union Medical Center, which is 1.1 miles away, and Mary Black Health System Spartanburg, which is 22.8 miles away.

This nursing home has an overall rating of 3, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has an average health inspection rating of 3. The quality rating for this facility is 2 and the staff rating is 4.

Some of the key amenities available at Heartland Health Care Center - Union are:

  • Outdoor Areas
  • Social Outings
  • Washer & Dryer in Unit
  • Clubs & Communities

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(864) 427-0306

Pricing for Heartland Health Care Center - Union

$4,247Avg. Local Starting Price
Heartland Health Care Center - Union$1,495

Starting price

  • Within 25 Miles$4,191
  • In Greenville-Spartanburg-Asheville$4,247
  • In SC$4,247

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Resident Review Score
7.7
|
Loved
#1 in Union, SC
Aggregated reviews in this score
Most Loved18
Loved5
Good1
Average0
Below Average7

Reviews

Residents and their families say:

This community has received a wealth of positive feedback from families and patients alike, with many expressing deep gratitude for the outstanding care, professionalism, and friendliness encountered during their or their loved one's stay. Many reviewers highlighted the efficient and informative nature of the staff, noting that they were always kept in the loop regarding patient progress and updates. The high standards of cleanliness within the facility were commended, as well as the exceptional nursing, rehabilitation, and therapy services that played a crucial role in aiding recovery. The dietary options, particularly the praised chef salads, were another highlight, contributing to the overall positive experience during rehabilitation stays. The community's commitment to maintaining a social and safe environment for its residents was appreciated, with individual shoutouts to staff members who went above and beyond in their roles.
However, it wasn't without its flaws, as a few negative experiences were mentioned concerning the care level and administrative aspects. Multiple reviewers were dissatisfied with the billing system, describing it as problematic, with one instance of a family member unexpectedly receiving a bill. Issues with the timeliness and quality of meals were also noted, alongside a concern regarding the adequacy of care, specifically mentioning an incident where proper hygiene care was lacking. Despite these points, the consensus remains that this community offers commendable rehabilitation services and care, backed by a dedicated and hard-working staff. Feedback about therapy and rehabilitation, in particular, was overwhelmingly positive, emphasizing the significant improvement in patients’ health and mobility, with many able to return to their daily lives thanks to the tailored and diligent support received.

AI generated summary of real reviews

ANNUAL DATA

Heartland Health Care Center - Union

Availability

Each community has a certified number of beds that are available.

certified beds

88
100.8

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

3
2.9

Local Avg

health inspection

3
2.9

Local Avg

quality

2
3.2

Local Avg

staff

4
2.7

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

1
1.3

Local Avg

infection control citations

0
1

Local Avg

fines

1
1.4

Local Avg

amount of fines

$35,360
$36,347

Local Avg

Staff Hours (per resident per day)

licensed staff hours

1
1.5

Local Avg

total nurse hours

3
3.7

Local Avg

weekend nurse hours

3
3.2

Local Avg

weekend rn hours

0
0.4

Local Avg

Staff Turnover (per year)

nursing staff

37
55.7

Local Avg

registered nurses

30
50.2

Local Avg

administrators who left

0
0.7

Local Avg

Facility Details

  • Legal name

    HEARTLAND HEALTH CARE CENTER - UNION

  • Ownership type

    Non profit - Other

  • Federal Provider Number

    425142

  • Provider SSA county code

    430

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    October 06, 1981

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Heartland Health Care Center - Union

Outdoor Areas
Social Outings
Washer & Dryer in Unit
Clubs & Communities

Complaints

0 Penalties Imposed

$0 In Fines Imposed

0 Payment Denials

0 Total Fines Imposed

19 Health Standard Deficiencies

19 Total Deficiencies Reported

1 Total Complaints Reported

1 Total Incidents Reported

3 Health Complaint Deficiencies

Occupancy

70 Current Occupants

88 Total Units

Activities & Fitness

Activity Centre

Arts & Crafts

Clubs & Communities

Health And Wellness Programs

Library & Computer Lounge

Social Outings

Care

Assisted Living

Cardiac Care

Chronic Disease Management

Diabetic

Hospice

Hospital-level Rehabilitation Therapies

Independent Living

Laundry / Dry Cleaning

Memory Care

Nurses

Offers Continuing Care

Offers Resident/family Counciling

Oncology Care

Pain Management

Skilled Nursing And Medical Care

Stroke Care

Additional Features

Certified By Medicare And Medicaid

Medicare Participant Since 10/06/1981

Dining & Nutrition

Healthy Snacks

Homemade Meals And Snacks Supervised By A Registered Dietitian

Meals Provided

Accommodations

Outdoor Areas

Special Arrangements For Private Functions

Washer & Dryer In Unit

Hospitals

Wallace Thomson Hospital

322 W South St

Distance: 1.1 miles

Children'S Habilitation Center

355 Cedar Springs Rd

Distance: 18.7 miles

Mary Black Memorial Hospital

1700 Skylyn Dr

Distance: 22.8 miles

Churches

Union Church Of God

1113 Thompson Boulevard, Union

Distance: 1.8 miles

Calvary Baptist Church

702 North Sloan Street, Clinton

Distance: 21.4 miles

Lydia Pentecostal Church

Clinton

Distance: 21.5 miles

Resident Review Score
N/A
|
Not Enough Reviews
Ellen Sagar Nursing Center

Preferred Provider

Ellen Sagar Nursing Center

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Starting at

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N/A
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Mountainview Nursing Home

Preferred Provider

Mountainview Nursing Home

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Starting at

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Resident Review Score
N/A
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Not Enough Reviews
Woodruff Manor

Preferred Provider

Woodruff Manor

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Starting at

$1,495

For this area
$$$
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Call or ChatCall 1 (844) 240-4458