Heartland Health Care Center - Greenville West

600 Sulpher Springs Road, Greenville SC, 29611

Resident Review Score
7.8
|
Loved
Starting price

$1,495

For this area
$$$
Heartland Health Care Center - Greenville West - Gallery Image 1

Heartland Health Care Center - Greenville West is a nursing home in Greenville, SC, with 125 certified beds. In addition to being a nursing home, this facility provides assisted living and memory care for residents with Alzheimer's or some other form of dementia. The community also has an independent living option. This facility may offer respite stays. If this is something you need, you will need to find out if there are any additional restrictions on this option.

Costs at this community start at $1,495 and range up to $6,900 per month. The average price in the community is $4,198, which is lower than the average price of $4,247 in the area. The cost of nursing home care in this area is essentially the same as the cost throughout the state. If the resident needs added care, additional services may increase the monthly cost. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.5 hours daily per resident. This time is made up of 1.4 hours with licensed nurses (0.6 by an RN and 0.8 by an LPN) and 2.1 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. This facility has a number of activities, including musical performances and social outings. See our amenity list below for more information.

There are five hospitals within 25 miles of Heartland Health Care Center - Greenville West. The two closest hospitals are Ghs Greenville Memorial Hospital, which is 5.4 miles away, and Shriners Hospitals For Children, which is 5.5 miles away.

This nursing home has an overall rating of 2, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has an average health inspection rating of 2. The quality rating for this facility is 3 and the staff rating is 4.

Some of the key amenities available at Heartland Health Care Center - Greenville West are:

  • Outdoor Areas
  • Social Outings
  • Washer & Dryer in Unit
  • Clubs & Communities

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(864) 246-2721

Consider Nearby Preferred Providers

The Gables on Pelham Assisted Living

The Gables on Pelham Assisted Living

1306 Pelham Rd

Resident Review Score
6.3
|
Good

Starting price

$2,700

Pricing for Heartland Health Care Center - Greenville West

$4,247Avg. Local Starting Price
Heartland Health Care Center - Greenville West$1,495

Starting price

  • Within 25 Miles$4,197
  • In Greenville-Spartanburg-Asheville$4,247
  • In SC$4,247

Looking for Medicaid Options?

If you are using Medicaid to pay for senior living, your options are likely different.

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Resident Review Score
7.8
|
Loved
#3 in Greenville, SC
Aggregated reviews in this score
Most Loved26
Loved3
Good0
Average0
Below Average10

Reviews

Residents and their families say:

This community has garnered positive feedback for its excellent care in both short-term rehabilitation and long-term care. Many reviewers highlighted the professionalism, friendliness, and attentiveness of the nursing staff, physical and occupational therapists, as well as the quality of the food provided. Several patients and their families were impressed by the cleanliness of the facility and the genuine care shown by the staff across various roles, including the custodial, maintenance, and administrative personnel. The efforts of the staff to go above and beyond in caring for patients, ensuring comfort, and fostering a welcoming environment were frequently mentioned, with one reviewer specifically thanking the team for their dedicated work during a difficult personal time.
However, there were notable concerns regarding communication with the staff, specifically about unanswered calls and messages, which one reviewer found disrespectful. Another negative aspect mentioned was the experience with a particular nurse who was described as unhelpful and dismissive regarding a patient's elevated blood pressure, showcasing a need for improvement in patient communication and care in isolated instances. Despite these isolated incidents of dissatisfaction, the overwhelming consensus among reviewers was that this community provides excellent care and rehabilitation services, often exceeding expectations and making significant positive impacts on the lives of patients and their families. The staff's dedication, the quality of therapy services, and the emphasis on patient dignity and independence were consistently praised, contributing to the facility’s strong recommendations from past residents and their families.

AI generated summary of real reviews

ANNUAL DATA

Heartland Health Care Center - Greenville West

Availability

Each community has a certified number of beds that are available.

certified beds

125
100.8

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

2
2.9

Local Avg

health inspection

2
2.9

Local Avg

quality

3
3.2

Local Avg

staff

3
2.7

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

0
1.3

Local Avg

infection control citations

0
1

Local Avg

fines

3
1.4

Local Avg

amount of fines

$10,962
$36,347

Local Avg

Staff Hours (per resident per day)

licensed staff hours

1
1.5

Local Avg

total nurse hours

4
3.7

Local Avg

weekend nurse hours

3
3.2

Local Avg

weekend rn hours

0
0.4

Local Avg

Staff Turnover (per year)

nursing staff

46
55.7

Local Avg

registered nurses

65
50.2

Local Avg

administrators who left

4
0.7

Local Avg

Facility Details

  • Legal name

    PROMEDICA SKILLED NURSING AND REH- GREENVILLE WEST

  • Ownership type

    Non profit - Other

  • Federal Provider Number

    425294

  • Provider SSA county code

    220

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    November 01, 1990

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Heartland Health Care Center - Greenville West

Outdoor Areas
Social Outings
Washer & Dryer in Unit
Clubs & Communities

Complaints

0 Penalties Imposed

$0 In Fines Imposed

0 Payment Denials

0 Total Fines Imposed

15 Health Standard Deficiencies

15 Total Deficiencies Reported

1 Total Incidents Reported

2 Health Complaint Deficiencies

2 Total Complaints Reported

Occupancy

109 Current Occupants

125 Total Units

Activities & Fitness

Activity Centre

Arts & Crafts

Clubs & Communities

Health And Wellness Programs

Library & Computer Lounge

Social Outings

Care

Assisted Living

Cardiac Care

Chronic Disease Management

Diabetic

Hospice

Hospital-level Rehabilitation Therapies

Independent Living

Laundry / Dry Cleaning

Memory Care

Nurses

Offers Resident/family Counciling

Oncology Care

Pain Management

Skilled Nursing And Medical Care

Stroke Care

Additional Features

Certified By Medicare And Medicaid

Medicare Participant Since 11/01/1990

Dining & Nutrition

Healthy Snacks

Homemade Meals And Snacks Supervised By A Registered Dietitian

Meals Provided

Accommodations

Outdoor Areas

Special Arrangements For Private Functions

Washer & Dryer In Unit

Hospitals

St Francis-Downtown

1 Saint Francis Dr

Distance: 3.9 miles

Springbrook Behavioral Health System

1 Havenwood Ln

Distance: 5.2 miles

W J Barge Memorial Hospital

1700 Wade Hampton Blvd

Distance: 5.4 miles

Churches

First Baptist Church

145 South Main Street, Greenville

Distance: 4.2 miles

Camellia City Baptist

1300 Church Street, Greenville

Distance: 4.3 miles

5 Point Chuirch

1039 South Pendelton Street, Easley

Distance: 9.6 miles

Resident Review Score
7.5
|
Loved
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Call or ChatCall 1 (844) 240-4458