Manorcare Health Services-Pottstown

724 North Charlotte St, Pottstown PA, 19464

Resident Review Score
7.5
|
Loved
Starting price

$1,295

For this area
$$$
Manorcare Health Services-Pottstown - Gallery Image 1

Manorcare Health Services-Pottstown is a nursing home in Pottstown, PA, with 150 certified beds. In addition to being a nursing home, this facility provides assisted living and memory care for residents with Alzheimer's or some other form of dementia. The community also has an independent living option. This facility may offer respite stays. If this is something you need, you will need to find out if there are any additional restrictions on this option.

Costs at this community start at $1,295 and range up to $10,646 per month. The average price in the community is $5,971, which is greater than the average cost of $5,970 for nursing home care in the area. The cost of nursing home care in this area is essentially the same as the cost throughout the state. Depending on the services the resident needs, additional services may increase the monthly cost. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 2.9 hours daily per resident. This time is made up of 1.3 hours with licensed nurses (0.6 by an RN and 0.7 by an LPN) and 1.6 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. This facility has a variety of activities, including musical performances and social outings. See our amenity list below for more information.

There are 17 hospitals within 25 miles of Manorcare Health Services-Pottstown. The two closest hospitals are Pottstown Memorial Medical Center, which is 1.7 miles away, and Physician'S Care Surgical Hospital, which is 5.3 miles away.

This nursing home has an overall rating of 2, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has an average health inspection rating of 3. The ratings for the staff of this facility are poor (rating of 1) and the quality ratings are average, with a rating of 3.

Some of the key amenities available at Manorcare Health Services-Pottstown are:

  • Outdoor Areas
  • Social Outings
  • Washer & Dryer in Unit
  • Clubs & Communities

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(610) 323-1837

Pricing for Manorcare Health Services-Pottstown

$5,970Avg. Local Starting Price
Manorcare Health Services-Pottstown$1,295

Starting price

  • Within 25 Miles$6,240
  • In Philadelphia$5,970
  • In PA$5,742

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Resident Review Score
7.5
|
Loved
#2 in Pottstown, PA
Aggregated reviews in this score
Most Loved14
Loved5
Good1
Average1
Below Average6

Reviews

Residents and their families say:

The positive feedback highlights that this community is appreciated for its caring, knowledgeable, and responsive staff. Many reviews praise the staff for going above and beyond in their duties, emphasizing their friendliness and professionalism. The cleanliness of the facility, the quality of care, including excellent nursing, therapy, and rehabilitation services, and the attention to resident safety, particularly for dementia patients, are consistently mentioned. Residents and their families feel at home, citing engaging activities, good communication, and personalized care as key advantages. The provision of skilled care and the efforts to keep the environment welcoming and safe receive special mention. The presence of social workers and the activities department, which help residents make friends and feel supported, are also positively noted.
However, there were concerns about the quality of food, with reports of meals sometimes being cold and not enjoyable. A specific incident of staff refusing to disclose their identity to a family member raised questions about transparency and professionalism among some staff members. Additionally, the lack of stimulating resources for patients with dementia was a point of criticism, leading to suggestions that the community might be more suitable for short-term stays unless necessary for skilled care. Despite these few negative points, the sentiment towards the community's staff and the quality of care was overwhelmingly positive, with recommendations from many reviewers who had personal or familial experiences within the facility.

AI generated summary of real reviews

ANNUAL DATA

Manorcare Health Services-Pottstown

Availability

Each community has a certified number of beds that are available.

certified beds

150
145.7

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

2
3

Local Avg

health inspection

3
2.8

Local Avg

quality

2
3.9

Local Avg

staff

1
2.6

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

0
0.6

Local Avg

infection control citations

0
0.5

Local Avg

fines

1
2.1

Local Avg

amount of fines

$650
$37,935

Local Avg

Staff Hours (per resident per day)

licensed staff hours

1
1.7

Local Avg

total nurse hours

3
3.7

Local Avg

weekend nurse hours

3
3.3

Local Avg

weekend rn hours

0
0.5

Local Avg

Staff Turnover (per year)

nursing staff

61
52.3

Local Avg

registered nurses

50
48.4

Local Avg

administrators who left

1
0.8

Local Avg

Facility Details

  • Legal name

    PROMEDICA SKILLED NRSG AND REHAB (POTTSTOWN)

  • Ownership type

    For profit - Corporation

  • Federal Provider Number

    395402

  • Provider SSA county code

    560

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    February 08, 1978

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Manorcare Health Services-Pottstown

Outdoor Areas
Social Outings
Washer & Dryer in Unit
Clubs & Communities

Complaints

0 Penalties Imposed

0 Health Complaint Deficienceis

$0 In Fines Imposed

0 Payment Denials

0 Total Fines Imposed

0 Total Incidents Reported

3 Health Standard Deficiencies

3 Total Deficiencies Reported

7 Total Complaints Reported

Accommodations

Wifi

Outdoor Areas

Special Arrangements For Private Functions

Washer & Dryer In Unit

Occupancy

150 Current Occupants

165 Total Units

Activities & Fitness

Activity Centre

Arts & Crafts

Clubs & Communities

Health And Wellness Programs

Library & Computer Lounge

Social Outings

Care

Assisted Living

Cardiac Care

Chronic Disease Management

Diabetic

Hospice

Hospital-level Rehabilitation Therapies

Independent Living

Laundry / Dry Cleaning

Memory Care

Nurses

Offers Resident/family Counciling

Oncology Care

Pain Management

Skilled Nursing And Medical Care

Stroke Care

Additional Features

Certified By Medicare And Medicaid

Medicare Participant Since 02/08/1978

Dining & Nutrition

Healthy Snacks

Homemade Meals And Snacks Supervised By A Registered Dietitian

Meals Provided

Hospitals

Pottstown Memorial Medical Center

1600 East High Street

Distance: 1.7 miles

Physicians Care Surgical Hospital

454 Enterprise Drive

Distance: 5.3 miles

Phoenixville Hospital

140 Nutt Road Po Box 3001

Distance: 11.2 miles

Churches

Linfield United Church-Christ

25 Reformed Road, Linfield

Distance: 4.8 miles

St. Luke Lutheran Church

35 Wilson Avenue, Gilbertsville

Distance: 4.8 miles

Life Restoration Fellowship

87 Bethel Church Road, Spring City

Distance: 4.9 miles

Resident Review Score
8.4
|
Loved
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Call or ChatCall 1 (844) 240-4458