Heartland Of Willoughby

37603 Euclid Ave, Willoughby OH, 44094


Resident Review Score
8.3
|
Loved

Starting price

$2,585

For this area
$$$

Heartland Of Willoughby is a nursing home in Willoughby, OH, with 157 certified beds. In addition to being a nursing home, this facility provides assisted living care and has an independent living option.

Costs at this community start at $2,585 and range up to $7,335 per month. The average price in the community is $4,960, which is greater than the average cost of $4,786 for nursing home care in the area. The cost of nursing home care in this area is essentially the same as the cost throughout the state. If the resident needs added care, additional care may increase the monthly cost. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.3 hours daily per resident. This time is made up of 1.6 hours with licensed nurses (0.6 by an RN and 1.0 by an LPN) and 1.7 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. This facility has a number of activities, including musical performances and social outings. See our amenity list below for more information.

There are 15 hospitals within 25 miles of Heartland Of Willoughby. The two closest hospitals are Uhhs Richmond Heights Hospital, which is 5.2 miles away, and Euclid Hospital, which is 7.3 miles away.

This nursing home has an overall rating of 2, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has an average health inspection rating of 2. The quality rating for this facility is 4 and the staff rating is 2.

Some of the key amenities available at Heartland Of Willoughby are:

  • Outdoor Areas
  • Social Outings
  • Fitness Programs


For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(440) 951-5551

Consider Nearby Preferred Providers

Pricing for Heartland Of Willoughby

$4,786Avg. Local Starting Price
Heartland Of Willoughby$2,585

Starting price

  • Within 25 Miles$5,063
  • In Cleveland-Akron$4,786
  • In OH$4,862

Looking for Medicaid Options?

If you are using Medicaid to pay for senior living, your options are likely different.


Resident Review Score
8.3
|
Loved
#1 in Willoughby, OH

Aggregated reviews in this score
Most Loved47
Loved3
Good2
Average3
Below Average10

Reviews

Residents and their families say:

This community has received a mix of reviews, highlighting both the positive aspects and areas needing improvement. Many reviewers have lauded the therapy team, describing them as kind, caring, compassionate, and instrumental in the recovery process. The encouragement and expertise of the therapists were frequently mentioned as outstanding and passionate, contributing significantly to patients' healing. Furthermore, the staff, including nurses and caregivers, are praised for being nice, attentive, and going out of their way to ensure comfort. The work environment is described as friendly, with a clean atmosphere, where employees enjoy working and feel like they are part of a team. Long-standing employees spoke highly of supportive management and the sense of family they feel with residents, highlighting the strong community bond.
However, some negative experiences were noted, including issues with communication, responsiveness, and personal attention to patients' and families' needs. A particular concern was the long wait times for basic needs like bathroom assistance and receiving calls back from upper management regarding concerns or billing. There were criticisms about the care quality, mentioning instances where the facility seemed understaffed and unable to provide timely help or maintain hygiene standards for patients adequately. These points of criticism, coupled with the high praise for many of the staff and the positive recovery experiences shared by some patients and their families, suggest a complex picture with room for improvement in certain operational areas.

AI generated summary of real reviews

ANNUAL DATA

Heartland Of Willoughby


Availability

Each community has a certified number of beds that are available.

certified beds

157

Ratings

User ratings are a trustworthy source of information about a community.

overall

1

health inspection

2

quality

4

staff

1

Incidents

Incidents within a community must be reported and documented.

facility reported

0

infection control citations

0

fines

4

amount of fines

$152,490

Staff Hours (per resident per day)

licensed staff hours

2

total nurse hours

3

weekend nurse hours

3

weekend rn hours

0

Staff Turnover (per year)

nursing staff

0

registered nurses

0

administrators who left

2

Facility Details

  • Legal name

    PROMEDICA SKILLED NURSING & REHAB WILLOUGHBY

  • Ownership type

    For profit - Corporation

  • Federal Provider Number

    365305

  • Provider SSA county code

    440

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    May 02, 1974

  • Type of council

    Resident

  • Ownership change in last 12 months

    Yes

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Heartland Of Willoughby


Outdoor Areas
Social Outings
Fitness Programs

Care


24/7 Registered Nurse

Care Navigator Program

Hospital-level Rehabilitation Therapies

Nurse Practitioner Program

Oncology Care

Orthopedic Injuries

Pulmonary Care

Skilled Nursing And Medical Care

Activities & Fitness


Activity Centre

Clubs & Communities

Fitness Programs

Library & Computer Lounge

Social Outings

Dining & Nutrition


Homemade Meals And Snacks Supervised By A Registered Dietitian

Accommodations


Outdoor Areas

Special Arrangements For Private Functions

Hospitals


Uhhs Richmond Heights Hospital

27100 Chardon Road

Distance: 5.2 miles

Euclid Hospital

18901 Lake Shore Boulevard

Distance: 7.2 miles

Hillcrest Hospital

6780 Mayfield Road

Distance: 7.9 miles

Churches


Life Point Church

7671 Johnnycake Ridge Road, Mentor

Distance: 2.8 miles

Levin Menachem

28582 Yeshiva Lane, Wickliffe

Distance: 4.2 miles

Baron H

2606 Bishop Road, Wickliffe

Distance: 4.2 miles

Resident Review Score
8.1
|
Loved
Ohio Living Breckenridge Village

Preferred Provider

Ohio Living Breckenridge Village

36855 Ridge Rd, Willoughby OH, 44094


Starting at

$2,100

For this area
$$$

  • nursing homes
Resident Review Score
8.8
|
Most Loved
Mentor Ridge Health And Rehabilitation

Preferred Provider

Mentor Ridge Health And Rehabilitation

8151 Norton Parkway, Mentor OH, 44060


Starting at

$1,942

For this area
$$$

  • nursing homes
Resident Review Score
6.4
|
Good
Heartland Of Mentor

Preferred Provider

Heartland Of Mentor

8200 Mentor Hills Drive, Mentor OH, 44060


Starting at

$1,695

For this area
$$$

  • assisted living
  • nursing homes
Call or ChatCall 1 (844) 240-4458