Heritagespring Healthcare Center Of West Chester

7235 Heritagespring Drive, West Chester OH, 45069

Resident Review Score
7.7
|
Loved
Starting price

$3,000

For this area
$$$
Heritagespring Healthcare Center Of West Chester - Gallery Image 1

Heritagespring Healthcare Center Of West Chester is a nursing home in West Chester, OH, with 144 certified beds. Heritagespring Healthcare Center Of West Chester is a senior care company operated by Carespring. In addition to being a nursing home, this facility provides assisted living care and has an independent living option.

Costs at this community start at $3,000 and range up to $8,121 per month. The average price in the community is $5,561, which is more than the average cost of $5,160 for nursing home care in the area. The cost of nursing home care in this area is more than the state average. Depending on other care the resident needs, additional care or services may increase the monthly cost. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.9 hours daily per resident. This time is made up of 1.6 hours with licensed nurses (0.7 by an RN and 0.9 by an LPN) and 2.3 hours with non-licensed nurse aides.

There are 18 hospitals within 25 miles of Heritagespring Healthcare Center Of West Chester. The two closest hospitals are West Chester Hospital, Llc, which is 1.0 miles away, and Bethesda North, which is 8.0 miles away.

This nursing home has an overall rating of 5, meaning it is in the top 10% of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has a health inspection rating of 5. The quality rating for this facility is 4 and the staff rating is 2.

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(513) 759-5777

Pricing for Heritagespring Healthcare Center Of West Chester

$5,160Avg. Local Starting Price
Heritagespring Healthcare Center Of West Chester$3,000

Starting price

  • Within 25 Miles$5,512
  • In Cincinnati$5,160
  • In OH$4,862

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Resident Review Score
7.7
|
Loved
#1 in West Chester, OH
Aggregated reviews in this score
Most Loved28
Loved5
Good0
Average2
Below Average10

Reviews

Residents and their families say:

This community has garnered many positive reviews, showcasing its commitment to providing high-quality care and a comfortable environment for its residents. Many reviewers highlighted the admirable care teams, describing them as compassionate, dedicated, and professional. The clean and well-organized facility, alongside a notable therapy department, received praises for their excellent service. Residents and their families have expressed appreciation for the friendly and helpful staff, varied activities, and the building’s inviting atmosphere, often emphasized by ongoing renovations that enhance its appeal. The community's efforts to create a homely experience for its residents, making them feel welcomed and valued, were well acknowledged.
However, some criticism was noted, particularly regarding staffing issues such as delays in assistance and under responsiveness, which affected the delivery of care. The complaint about the quality of food, with instances of significant weight loss in residents, was a concern shared by more than one reviewer. Inconsistencies among the aides and communication problems, both within the facility and with families, were also mentioned as areas needing improvement. Despite these issues, the community's overall dedication to making positive changes was recognized, with several recounting situations where concerns were promptly addressed. The mix of highly commended therapy sessions, cleanliness, and the familial atmosphere contributed to numerous recommendations of this community for both short-term and long-term care needs.

AI generated summary of real reviews

ANNUAL DATA

Heritagespring Healthcare Center Of West Chester

Availability

Each community has a certified number of beds that are available.

certified beds

144
92.1

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

5
2.9

Local Avg

health inspection

5
2.9

Local Avg

quality

5
3.7

Local Avg

staff

2
2.1

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

0
0.2

Local Avg

infection control citations

0
1.7

Local Avg

fines

0
2.2

Local Avg

amount of fines

$0
$32,253

Local Avg

Staff Hours (per resident per day)

licensed staff hours

2
1.6

Local Avg

total nurse hours

4
3.7

Local Avg

weekend nurse hours

3
3.3

Local Avg

weekend rn hours

0
0.4

Local Avg

Staff Turnover (per year)

nursing staff

61
56.5

Local Avg

registered nurses

52
51.4

Local Avg

administrators who left

0
0.7

Local Avg

Facility Details

  • Legal name

    HERITAGESPRING HEALTHCARE CENTER OF WEST CHESTER

  • Ownership type

    For profit - Corporation

  • Federal Provider Number

    366301

  • Provider SSA county code

    80

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    October 07, 2004

  • Type of council

    None

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Heritagespring Healthcare Center Of West Chester

Care

Arthritis

Depression

Outpatient Therapy

Activities & Fitness

Shuffleboard

Yoga

Hospitals

University Pointe Surgical Hospital

7750 University Court

Distance: 0.8 miles

West Chester Medical Center

7700 University Drive

Distance: 1.0 miles

Bethesda North

10500 Montgomery Road

Distance: 8.1 miles

Churches

FBC MASON

735 Reading Road, Mason

Distance: 1.9 miles

Islamic Center of Mason

999 Reading Road, Mason

Distance: 2.0 miles

Cincinnati Chinese Church

766 Reading Road, Mason

Distance: 2.0 miles

Resident Review Score
N/A
|
Not Enough Reviews
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Call or ChatCall 1 (844) 240-4458