Heather Hill Care Communities

12340 Bass Lake Road, Chardon OH, 44024


Resident Review Score
7.6
|
Loved

Starting price

$2,432

For this area
$$$

Heather Hill Care Communities is a nursing home in Chardon, OH, with 161 certified beds. In addition to being a nursing home, this facility provides assisted living and memory care for residents with Alzheimer's or some other form of dementia. The community also has an independent living option. This facility may offer respite stays. If this is something you need, you will need to find out if there are any additional restrictions on this option. Heather Hill Care Communities offers multiple therapy services to its residents, including occupational and physical therapists (in-house). In addition, access to a speech therapist is provided. Heather Hill Care Communities offers vision and dental care to its residents.

Costs at this community start at $2,432 and range up to $7,335 per month. The average price in the community is $4,884, which is greater than the average cost of $4,786 for nursing home care in the area. The cost of nursing home care in this area is essentially the same as the cost throughout the state. Depending on other care the resident needs, additional services may increase the monthly cost. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.3 hours daily per resident. This time is made up of 1.5 hours with licensed nurses (0.4 by an RN and 1.1 by an LPN) and 1.8 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. This facility has various activities, including musical performances and social outings. See our amenity list below for more information.

There are 15 hospitals within 25 miles of Heather Hill Care Communities. The two closest hospitals are Uh Geauga Medical Center, which is 2.3 miles away, and Lake Health, which is 9.0 miles away.

This nursing home has an overall rating of 3, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has an average health inspection rating of 4. The ratings for the staff of this facility are poor (rating of 1) and the quality ratings are average, with a rating of 3.

Some of the key amenities available at Heather Hill Care Communities are:

  • Pet Friendly
  • Activity Center
  • Housekeeping


For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(440) 285-4040

Consider Nearby Preferred Providers

Pricing for Heather Hill Care Communities

$4,786Avg. Local Starting Price
Heather Hill Care Communities$2,432

Starting price

  • Within 25 Miles$5,095
  • In Cleveland-Akron$4,786
  • In OH$4,862

Looking for Medicaid Options?

If you are using Medicaid to pay for senior living, your options are likely different.


Resident Review Score
7.6
|
Loved
#2 in Chardon, OH

Aggregated reviews in this score
Most Loved16
Loved1
Good0
Average0
Below Average7

Reviews

Residents and their families say:

This community has received a plethora of positive feedback from residents and their families, all highlighting the compassionate, caring, and skilled nature of the staff. Many reviews express heartfelt gratitude for the outstanding care provided to their loved ones, especially noting the team's dedication to ensuring comfort, respect, and dignity during hospice care, rehabilitation, or long-term residency. The community's therapists were frequently praised for their excellent work in rehabilitating residents, and the nursing and care staff were commended for going above and beyond in their duties. Reviewers frequently mentioned forming significant friendships and feeling like part of a family, emphasizing the warm and welcoming atmosphere of the community. The setting, cleanliness, private room availability, and quality food were also positively noted, contributing to the overall satisfaction expressed by many reviewers.
However, there were some concerns raised that merit attention. A recurring critique pertains to the difficulty in contacting staff due to their busy schedules, although it was also mentioned that management had made efforts to improve this situation by providing direct contact options. Criticisms were raised about the facility's call light system lacking an auditory signal, which was seen as a potential safety hazard, and there were comments about delays in servicing maintenance requests. While the food quality received mixed reviews, with one reviewer finding it less than satisfactory, these negative points did not overshadow the numerous commendations for the compassionate care and supportive environment provided by this community.

AI generated summary of real reviews

ANNUAL DATA

Heather Hill Care Communities


Availability

Each community has a certified number of beds that are available.

certified beds

161

Ratings

User ratings are a trustworthy source of information about a community.

overall

3

health inspection

4

quality

3

staff

1

Incidents

Incidents within a community must be reported and documented.

facility reported

0

infection control citations

2

fines

2

amount of fines

$20,000

Staff Hours (per resident per day)

licensed staff hours

1

total nurse hours

3

weekend nurse hours

3

weekend rn hours

0

Staff Turnover (per year)

nursing staff

41

registered nurses

50

administrators who left

0

Facility Details

  • Legal name

    HEATHER HILL CARE COMMUNITIES

  • Ownership type

    For profit - Corporation

  • Federal Provider Number

    365800

  • Provider SSA county code

    280

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    August 24, 1990

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Heather Hill Care Communities


Pet Friendly
Activity Center
Housekeeping

Complaints


0 Penalties Imposed

$0 In Fines Imposed

0 Payment Denials

0 Total Fines Imposed

0 Total Incidents Reported

1 Total Complaints Reported

2 Health Complaint Deficiencies

6 Health Standard Deficiencies

8 Total Deficiencies Reported

Accommodations


Wifi

Cable TV

Library & Computer Lounge

Outdoor Areas

Outdoor Garden

Outdoor Walking Paths

Pet Friendly

Occupancy


109 Current Occupants

161 Total Units

Activities & Fitness


Activity Centre

Arts & Crafts

Bingo

Health And Wellness Programs

Live Entertainment

Social Outings

Care


Assisted Living

Cardiac Care

Dental Care

Dialysis

Hearing Care

Hospice

Laundry / Dry Cleaning

Memory Care

Nurses

Occupational Therapy

Offers Resident/family Counciling

Pain Management

Podiatry Services

Speech Therapy

Stroke Care

Vision Care

Services


Beauty Salon & Barber Shop

Housekeeping

Additional Features


Certified By Medicare And Medicaid

Medicare Participant Since 08/24/1990

Dining & Nutrition


Meals Provided

Hospitals


Uh Geauga Medical Center

13207 Ravenna Rd

Distance: 2.2 miles

Tripoint Medical Center

7590 Auburn Road

Distance: 9.0 miles

Hillcrest Hospital

6780 Mayfield Road

Distance: 11.4 miles

Churches


Peace Lutheran Church and Pre School

12686 Bass Lake Road, Chardon

Distance: 0.7 miles

Morning Star Friends Church

12550 Ravenna Road, Chardon

Distance: 1.2 miles

St Luke's Episcopal Church

11519 Wilson Mills Road, Chardon

Distance: 2.1 miles

Resident Review Score
8.2
|
Loved
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Resident Review Score
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Loved
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Call or ChatCall 1 (844) 240-4458