Pembroke Center

310 E Wardell Drive, Pembroke NC, 28372

Resident Review Score
7.7
|
Loved
Starting price

$4,860

For this area
$$$
Pembroke Center - Gallery Image 1

Pembroke Center is a nursing home in Pembroke, NC, with 84 certified beds. In addition to being a nursing home, this facility provides assisted living care and has an independent living option. This facility may offer respite stays. If this is something you need, you will need to find out if there are any additional restrictions on this option. Pembroke Center offers multiple therapy services to its residents, including occupational and physical therapists (in-house). In addition, access to a speech therapist is provided. Pembroke Center offers vision and dental care to its residents.

Costs at this community start at $5,627 and range up to $6,083 per month. The average price in the community is $5,855, which is more than the average cost of $3,941 for nursing home care in the area. The cost of nursing home care in this area is lower than the state average. If the resident needs other services, additional services may increase the cost of care. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.7 hours daily per resident. This time is made up of 1.4 hours with licensed nurses (0.7 by an RN and 0.8 by an LPN) and 2.3 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. See our amenity list below for more information.

There are four hospitals within 25 miles of Pembroke Center. The two closest hospitals are Southeastern Regional Medical Center, which is 10.3 miles away, and Scotland Memorial Hospital, which is 16.9 miles away.

This nursing home has an overall rating of 1, which means that it is in the bottom 20% of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has a health inspection rating of 1. The ratings for quality are poor (rating of 1) and the staff ratings are average, with a rating of 3.

Some of the key amenities available at Pembroke Center are:

  • Pet Friendly
  • Housekeeping
  • Activity Center
  • Beauty & Barber

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(910) 521-1273

Room Pricing
Assisted Living
One BedroomStarting at$4,860

Personal Care Add-Ons

This community offers a range of care levels depending on the customized needs of each resident.

Services Package Price Range:Varies
Meals
Housekeeping
Laundry
Medication Assistance
Personal Care Assistance

Looking for Medicaid Options?

If you are using Medicaid to pay for senior living, your options are likely different.

Learn More
Resident Review Score
7.7
|
Loved
#1 in Pembroke, NC
Aggregated reviews in this score
Most Loved16
Loved0
Good0
Average1
Below Average6

Reviews

Residents and their families say:

This community receives high praise for its attentive, caring, and welcoming staff, providing excellent care to residents. Reviewers consistently commend the staff's friendliness and the facility's cleanliness, noting a pleasant environment even for a nursing home. The administration is recognized for its availability and helpfulness, particularly under new leadership, which has been described as a change for the better. Many reviewers have expressed satisfaction with how their family members are treated, highlighting good communication and the facility’s efforts to keep families connected, especially through video chat during the COVID-19 pandemic. There is a strong sense of community and a positive environment that many have noted, including staff who feel valued by their workplace.
However, not all feedback is positive. One specific critique mentioned includes concerns about the facility being short-staffed, which has led to feelings of being unappreciated by some. Complaints about cleanliness and maintenance, such as the need for better housekeeping and professionally cleaned furniture in communal areas, were also highlighted. Despite these critiques, many family members of residents have had no complaints and are pleased with the care received, stressing the love and dedication they feel from the staff towards their residents.

AI generated summary of real reviews

ANNUAL DATA

Pembroke Center

Availability

Each community has a certified number of beds that are available.

certified beds

84
100.7

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

1
2.5

Local Avg

health inspection

1
2.6

Local Avg

quality

1
2.7

Local Avg

staff

3
2.9

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

3
0.8

Local Avg

infection control citations

0
0.1

Local Avg

fines

3
1.8

Local Avg

amount of fines

$67,269
$22,016

Local Avg

Staff Hours (per resident per day)

licensed staff hours

1
1.5

Local Avg

total nurse hours

4
3.8

Local Avg

weekend nurse hours

3
3.4

Local Avg

weekend rn hours

0
0.3

Local Avg

Staff Turnover (per year)

nursing staff

55
47.2

Local Avg

registered nurses

56
44.4

Local Avg

administrators who left

1
0.5

Local Avg

Facility Details

  • Legal name

    PEMBROKE CENTER

  • Ownership type

    For profit - Corporation

  • Federal Provider Number

    345409

  • Provider SSA county code

    770

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    January 07, 1992

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Pembroke Center

Pet Friendly
Housekeeping
Activity Center
Beauty & Barber

Complaints

0 Penalties Imposed

0 Health Complaint Deficienceis

0 Health Standard Deficiencies

$0 In Fines Imposed

0 Payment Denials

0 Total Deficiencies Reported

0 Total Fines Imposed

0 Total Incidents Reported

1 Total Complaints Reported

Accommodations

Wheelchair Accessible Showers

Wifi

Air Conditioned

Beautiful Garden(s) / Courtyard(s)

Cable Television

Cable TV

Central Air Conditioning

Computer With Internet Access

Housekeeping

Outdoor Areas

Outdoor Garden

Pet Friendly

Wireless Internet Access

Occupancy

80 Current Occupants

84 Total Units

Activities & Fitness

Activity Centre

Allowed Outdoors

Library & Computer Lounge

Care

Ambulatory Care

Dental Care

Dentist

Dialysis

Hospice

Hospice Care

Incontinence Care

Laundry / Dry Cleaning

Memory Care

Nurse

Nurses

Occupational Therapist

Occupational Therapy

Offers Resident/family Counciling

Pain Management

Physical Therapist

Podiatrist

Podiatry Services

Speech Therapy

Vision Care

Services

Beauty Salon & Barber Shop

Additional Features

Certified By Medicare And Medicaid

Medicare Participant Since 01/07/1992

Neighborhood

Conveniently Located

Dining & Nutrition

Meals Provided

Hospitals

Southeastern Regional Medical Center

300 West 27Th St

Distance: 10.3 miles

Scotland Memorial Hospital And Edwin Morgan Center

500 Lauchwood Drive

Distance: 16.9 miles

Mcleod Medical Center-Dillon

301 E Jackson St

Distance: 20.9 miles

Resident Review Score
N/A
|
Not Enough Reviews
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Call or ChatCall 1 (844) 240-4458