Highland House Rehabilitation And Healthcare

1700 Pamalee Drive, Fayetteville NC, 28301

Resident Review Score
4.5
|
Average
Starting price

$2,290

For this area
$$$
Highland House Rehabilitation And Healthcare - Gallery Image 1

Highland House Rehabilitation And Healthcare is a nursing home in Fayetteville, NC, with 106 certified beds. In addition to being a nursing home, this facility provides assisted living and memory care for residents with Alzheimer's or some other form of dementia. The community also has an independent living option. This facility may offer respite stays. If this is something you need, you will need to find out if there are any additional restrictions on this option. Highland House Rehabilitation And Healthcare offers other therapy services to its residents, including occupational therapists (in-house). Highland House Rehabilitation And Healthcare offers vision and dental care to its residents.

Costs at this community start at $2,290 and range up to $8,315 per month. The average price in the community is $5,303, which is lower than the average price of $5,647 in the area. The cost of nursing home care in this area is greater than the state average. If the resident needs other services, additional care may increase the monthly cost. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.7 hours daily per resident. This time is made up of 1.6 hours with licensed nurses (0.4 by an RN and 1.2 by an LPN) and 2.1 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. This facility has a number of activities, including musical performances and social outings. See our amenity list below for more information.

There are two hospitals within 25 miles of Highland House Rehabilitation And Healthcare. The two closest hospitals are Cape Fear Valley Medical Center, which is 4.0 miles away, and Cape Fear Valley Hoke Hospital, which is 11.4 miles away.

This nursing home has an overall rating of 1, which means that it is in the bottom 20% of all facilities reviewed by the Centers for Medicare and Medicaid Services. The overall quality and staff are both rated poorly with ratings of 1.

Some of the key amenities available at Highland House Rehabilitation And Healthcare are:

  • Pet Friendly
  • Housekeeping
  • Activity Center
  • Clubs & Communities

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(910) 488-2295

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Pricing for Highland House Rehabilitation And Healthcare

$5,647Avg. Local Starting Price
Highland House Rehabilitation And Healthcare$2,290

Starting price

  • Within 25 Miles$5,196
  • In Raleigh-Durham$5,647
  • In NC$4,764

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If you are using Medicaid to pay for senior living, your options are likely different.

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Resident Review Score
4.5
|
Average
#7 in Fayetteville, NC
Aggregated reviews in this score
Most Loved3
Loved1
Good1
Average0
Below Average8

Reviews

Residents and their families say:

This community receives high praise for its friendly and professional staff, cleanliness, and the dedication shown towards residents' care, particularly highlighted during the challenging pandemic period. Reviewers consistently mention the attentive and compassionate nature of the staff, describing them as helpful, caring, and going above and beyond in their duties. The community is commended for its environment where residents are happy, well-cared for, and can enjoy personal spaces like private rooms. Mentioned positively as well is the range of activities available for residents, including those tailored for individuals with specific needs like Dementia, which are enjoyed and enrich the lives of those living there.
However, there were some concerns regarding specific circumstances and how they were managed. While these were not widely mentioned across reviews, they suggest areas where the community might improve. Despite a few individual criticisms, the dominant tone of feedback highlights a setting where staff commitment, the quality of care provided, and the emphasis on creating an engaging and safe environment for residents stand out. Notably, the rehabilitative services, including physical and occupational therapy, were singled out for their exceptional contribution to residents' well-being, demonstrating a proactive and compassionate approach to healthcare and resident engagement within the community.

AI generated summary of real reviews

ANNUAL DATA

Highland House Rehabilitation And Healthcare

Availability

Each community has a certified number of beds that are available.

certified beds

106
109.8

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

1
2.5

Local Avg

health inspection

2
2.8

Local Avg

quality

1
2.8

Local Avg

staff

2
2

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

0
0.4

Local Avg

infection control citations

2
0.8

Local Avg

fines

4
1.8

Local Avg

amount of fines

$34,725
$35,132

Local Avg

Staff Hours (per resident per day)

licensed staff hours

2
1.4

Local Avg

total nurse hours

4
3.6

Local Avg

weekend nurse hours

3
3.3

Local Avg

weekend rn hours

0
0.3

Local Avg

Staff Turnover (per year)

nursing staff

71
56

Local Avg

registered nurses

63
52.7

Local Avg

administrators who left

1
0.9

Local Avg

Facility Details

  • Legal name

    HIGHLAND HOUSE REHABILITATION AND HEALTHCARE

  • Ownership type

    For profit - Corporation

  • Federal Provider Number

    345353

  • Provider SSA county code

    250

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    March 05, 1991

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Highland House Rehabilitation And Healthcare

Pet Friendly
Housekeeping
Activity Center
Clubs & Communities

Complaints

0 Payment Denials

0 Total Incidents Reported

15 Total Deficiencies Reported

$2925 In Fines Imposed

3 Penalties Imposed

3 Total Fines Imposed

6 Health Complaint Deficiencies

7 Total Complaints Reported

9 Health Standard Deficiencies

Occupancy

106 Total Units

76 Current Occupants

Activities & Fitness

Activity Centre

Arts & Crafts

Clubs & Communities

Social Outings

Care

Ambulatory Care

Assisted Living

Clinic

Dental Care

Hospice

Incontinence Care

Laundry / Dry Cleaning

Medication Management

Memory Care

Nurses

Occupational Therapy

Offers Resident/family Counciling

Pharmacy

Podiatry Services

Skilled Nursing

Speech Therapy

Vision Care

Services

Beauty Salon & Barber Shop

Barbershop & Beauty Shop

Maintenance

Accommodations

Cable TV

Housekeeping

Library & Computer Lounge

Outdoor Areas

Outdoor Garden

Pet Friendly

Private And Semi-private Apartments

Additional Features

Certified By Medicare And Medicaid

Medicare Participant Since 03/05/1991

Volunteer Opportunities

Dining & Nutrition

Meals Provided

Hospitals

Fayetteville Veterans Affairs Medical Center

2300 Ramsey Street

Distance: 2.5 miles

Highsmith-Rainey Memorial Hospital

150 Robeson Street

Distance: 3.0 miles

Cape Fear Valley Medical Center

1638 Owen Drive

Distance: 4.0 miles

Churches

Cameron Hill Presbyterian Church (pcusa)

467 NC-24, Cameron

Distance: 16.6 miles

Countryside Presbyterian Church (pca)

127 Ponderosa Road, Cameron

Distance: 17.3 miles

Applachia Mission of Hope

8932 U.S. 421, McKee

Distance: 22.5 miles

Resident Review Score
4.2
|
Average
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Call or ChatCall 1 (844) 240-4458