The Pines at Utica Center for Nursing and Rehabilitation

1800 Butterfield Ave, Utica NY, 13501

Resident Review Score
8.4
|
Loved
Starting price

$2,500

For this area
$$$
The Pines at Utica Center for Nursing and Rehabilitation - Gallery Image 1

The Pines at Utica Center for Nursing and Rehabilitation is a nursing home in Utica, NY, with 117 certified beds. In addition to being a nursing home, this facility provides assisted living and memory care for residents with Alzheimer's or some other form of dementia. The community also has an independent living option. This facility may offer respite stays. If this is something you need, you will need to find out if there are any additional restrictions on this option. The Pines at Utica Center for Nursing and Rehabilitation offers several therapy services to its residents, including occupational and physical therapists (in-house). In addition, access to a speech therapist is provided.

Costs at this community start at $2,500 and range up to $8,745 per month. The average price in the community is $5,623, which is more than the average cost of $5,622 for nursing home care in the area. The cost of nursing home care in this area is less than the state average. Depending on other care the resident needs, additional care or services may increase the cost of care. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.4 hours daily per resident. This time is made up of 1.5 hours with licensed nurses (0.5 by an RN and 1.0 by an LPN) and 1.8 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. This facility has a variety of activities, including musical performances and social outings. See our amenity list below for more information.

There are six hospitals within 25 miles of The Pines at Utica Center for Nursing and Rehabilitation. The two closest hospitals are St Elizabeth Medical Center, which is 0.6 miles away, and Faxton-St Luke'S Healthcare, which is 1.3 miles away.

This nursing home has an overall rating of 1, which means that it is in the bottom 20% of all facilities reviewed by the Centers for Medicare and Medicaid Services. The ratings for the staff of this facility are poor (rating of 1) and the quality ratings are average, with a rating of 1.

Some of the key amenities available at The Pines at Utica Center for Nursing and Rehabilitation are:

  • Pet Friendly
  • Housekeeping
  • Activity Center
  • Clubs & Communities
  • Religious Activities

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(315) 797-3570

Pricing for The Pines at Utica Center for Nursing and Rehabilitation

$5,622Avg. Local Starting Price
The Pines at Utica Center for Nursing and Rehabilitation$2,500

Starting price

  • Within 25 Miles$6,543
  • In Utica$5,622
  • In NY$7,517

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Resident Review Score
8.4
|
Loved
#1 in Utica, NY
Aggregated reviews in this score
Most Loved20
Loved2
Good0
Average0
Below Average5

Reviews

Residents and their families say:

This community has received high praise for its friendly and efficient staff, from the person in the lobby to the nurses and CNAs on various floors. Reviewers highlighted the conscientious efforts to improve the facility, such as making rooms accessible for visually impaired patients and maintaining a clean and professional environment. Many reviews noted the staff's kindness, compassion, and attentiveness, particularly towards residents in rehab, and their ability to quickly address any issues or questions from family members. The community was commended for its effective handling of visitor procedures and its rigorous efforts to maintain safety during the COVID-19 pandemic. Several reviewers also appreciated the individual attention and care their family members received, describing the staff as going above and beyond to make residents feel comfortable and well-cared for.
Despite the overwhelming amount of positive feedback, there was a significant concern related to the community’s business practices, particularly in handling payments and insurance matters. One reviewer voiced frustrations with the aggressive demands for payment before the finalization of Medicaid, Medicare, or insurance claims, describing it as stressful and unethical. They cautioned future residents and their families to stand firm until financial obligations are clearly determined to avoid undue pressure. This negative aspect, however, seemed isolated when compared to the multitude of commendations regarding the staff's quality of care and the overall positive impact on residents and their families.

AI generated summary of real reviews

ANNUAL DATA

The Pines at Utica Center for Nursing and Rehabilitation

Availability

Each community has a certified number of beds that are available.

certified beds

117
148.1

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

1
1.6

Local Avg

health inspection

2
1.8

Local Avg

quality

3
3.2

Local Avg

staff

1
1.8

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

2
2.3

Local Avg

infection control citations

0
0.1

Local Avg

fines

1
2.3

Local Avg

amount of fines

$3,250
$16,374

Local Avg

Staff Hours (per resident per day)

licensed staff hours

2
1.5

Local Avg

total nurse hours

3
3.5

Local Avg

weekend nurse hours

3
2.9

Local Avg

weekend rn hours

0
0.2

Local Avg

Staff Turnover (per year)

nursing staff

56
51

Local Avg

registered nurses

77
47.9

Local Avg

administrators who left

1
0.8

Local Avg

Facility Details

  • Legal name

    THE PINES AT UTICA CENTER FOR NURSING AND REHAB

  • Ownership type

    For profit - Corporation

  • Federal Provider Number

    335374

  • Provider SSA county code

    510

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    January 14, 1973

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

The Pines at Utica Center for Nursing and Rehabilitation

Pet Friendly
Housekeeping
Activity Center
Clubs & Communities
Religious Activities

Complaints

0 Penalties Imposed

0 Health Complaint Deficienceis

$0 In Fines Imposed

0 Payment Denials

0 Total Complaints Reported

0 Total Fines Imposed

0 Total Incidents Reported

14 Health Standard Deficiencies

14 Total Deficiencies Reported

Occupancy

100 Current Occupants

117 Total Units

Care

24-hour Skilled Nursing Care

Assisted Living

Cardiac Care

Care Navigator Program

Hospice

Laundry / Dry Cleaning

Medication Management

Memory Care

Nurses

Occupational Therapy

Offers Resident/family Counciling

Skilled Nursing

Speech Therapy

Stroke Care

Activities & Fitness

Activity Centre

Arts & Crafts

Clubs & Communities

Social Outings

Services

Beauty Salon & Barber Shop

Maintenance

Accommodations

Cable TV

Housekeeping

Library & Computer Lounge

Outdoor Areas

Outdoor Garden

Pet Friendly

Washer & Dryer In Unit

Additional Features

Certified By Medicare And Medicaid

Medicare Participant Since 01/14/1973

Religious Activities

Dining & Nutrition

Meals Provided

Hospitals

Faxton-St. Luke'S Healthcare - Faxton Campus

1676 Sunset Ave

Distance: 0.3 miles

St. Elizabeth Medical Center

2209 Genesee St

Distance: 0.6 miles

Faxton-St. Luke'S Healthcare - St. Luke'S Campus

1656 Champlin Ave

Distance: 1.2 miles

Churches

Congregation Zvi-Jacob

110 Memorial Parkway, Utica

Distance: 0.2 miles

Comeskey John

1916 Bradford Avenue, Utica

Distance: 0.2 miles

Our Saviour Lutheran Church

1640 Genesee Street, Utica

Distance: 0.2 miles

Resident Review Score
6.5
|
Good
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Call or ChatCall 1 (844) 240-4458